I had an outstanding experience at The Abbey thanks to Illeyana--also known (and now forever…read moreremembered) as Ms. Goldfish. From the moment we walked in, her energy, attentiveness, and genuine friendliness set the tone for the entire visit. She was on top of everything--quick service, great recommendations, and always checking in without being overbearing. It's rare to find someone who makes you feel both taken care of and completely relaxed at the same time, but Illeyana nailed it. The nickname "Ms. Goldfish" fits perfectly--she kept things fun, memorable, and just a little bit legendary. If you're heading to The Abbey, do yourself a favor and ask for her. Customer service like that is hard to come by. We'll definitely be back!

This resort has taken a significant downturn within the last 10 years. It truly is work to stay…read morehere. The best part of the trip was the time we spent outside of the hotel. From the moment we got here we were inconvenienced. 1. We checked into our room and there was no hand soap, tissues, or conditioner. 2. There are only a few entrances to the resort instead of having an entrance to each building to make it easy to bring stuff to and from your car. 3. The gift shop is crazy expensive, bottled water is almost $4 a piece and a case of beer is $80. 4. The TVs in the room are completely locked down and you're unable to screencast Netflix. Your choices are 30 basic channels of infomercials and $25 movie selections that are mostly from the 90s. 5. The room service for food ends at 10pm and the vending machines were bare, there is no where to go for a late night snack. 6. If you go to the restaurant to order food to go, they won't do it. They'll refer you to calm room service for your room forcing you to leave a tip. 7. If you want a cart to bring your luggage to your car, a bellhop has to supervise you and watch you do it the whole way. 8. On our last day the boiler was down and there was no hot water to take a shower before you check out. 9. We asked for a plate at the front desk to warm up food in the microwave (only one shared microwave is available for each building), and they couldn't find any. In short, this place is like a glorified motel 8 that doesn't truly respect their customers. Their operations are only convenient for them and nothing about the stay was easy. We almost felt like we were in a prison. I did enjoy the stay 10 years ago but we were very disappointed by how it is currently ran.

The Belfry House is an excellent overnight accommodation to stay for adults; Perfect for a romantic…read moregetaway. My wife and I stayed in the standard luxury room (vs. a suite or room w/fireplace) and it was big. We got a bottle of wine and rose petals on the bed along with free Coke and Sprite. Close access to Williams Bay. Only reason it isn't a "5" is that we stayed on the weekend - and all the parking spaces were taken up because the parking lot is shared with the Belfry Theatre - and a concert was going on.

We sat in the lobby for 10 minutes waiting to check-in. I had to search for someone/anyone that…read morecould find a front desk employee. "Quiet hours" were anything but quiet. It began on the morning of our second day. At 8:00 a.m. it sounded as though someone was sliding furniture across the floor, followed by LOUD banging of doors and stomping up and down stairs. We were in room 101, which is right off the exit toward the room. The opening and slamming of the door was completely obnoxious! The "restaurant" on the property had a menu date of early March, which means it had not been open since. I chose this location because it prides itself on the quiet serenity of an "adults only" boutique hotel. This was NOT the case. The staff had zero respect even after I texted the front desk staff about the issue. They offered us a late check-out, one free night for future use, or a gift card for the restaurant (that was not open). I declined and stated that I will leave my review accordingly and would not be visiting the location again.

Classic Wisconsin humble yet oh-so-perfect hole-in-the-wall supper club…read more We came on a Christmas time Friday. The place was packed. We waited for 45 minutes, but it was absolutely worth it with live music and a Santa Claus walking around to entertain the kids. Tremendous bartenders and friendly staff made the wait short. Food was executed well with great sides and excellent cocktails. A solid fish fry with lots of options and a great coleslaw. My wife loved her ribs. This definitely feels like the sort of place that only locals know about and everyone is welcome. We would highly recommend.

After years of hearing about this place, we had to try it. We were visiting off season so not a…read morelong wait. Food & drinks were fine--not too expensive. The service, however, was awful. Not only were we rushed all night, but our server literally did not smile once. When we politely asked for a drink to be fixed that had wrong liquor, she seemed BEYOND irritated. Her attitude remained despite our best efforts to be responsive & friendly. Anyway...the "best for last" was the manager coming over to "see how our meals were" at the end & ending with a polite reminder to leave as they have a 2 hour limit. We were in fact getting by ready to go (just finishing dessert) but this was the last straw for us as far as enjoying the night. We jumped up immediately & he stammered a thank you. When we got outside we noticed a) there were only a very few if any still waiting, and b) it hadn't even been 2 hours (despite us ordering 2 drinks, apps, fish, and dessert)! We were very quiet and polite all night so maybe they thought we wouldn't mind.....but we all walked out & said "Well that's the last time I'd visit that place"! I've been a waitress so I'm very sensitive to most criticism of service, in general (people can have very unrealistic expectations and often have not had this very demanding role)....this, however, was beyond warranted. My guess is it's popular because of its size- so the wait is huge in summer because it's so small--so the wait makes it seem desirable? And it's on the lake. If it's the water you love, try The Village in Delavan!!! Great food, beautiful setting, stunning decor & fab service. The manager is also very responsive. Duck Inn is also a nice option in the area-old school and great service. Wish I had gone to one of these old faves for our one night out this fall.

Great food. Great service. Great location. Check out my pics for the menu. I wonder if they use…read morelocal fish?

We stop by this restaurant per the recommendation of game store owner. Had a causal dive bar feel…read more The food was really good and the menu surprised me . It wasn't just bar food but a varied selection . We got a pork katsu sandwich and it was delicious as well as some unique cheese curds. The servers were nice and the food came out in a good time !

We really enjoyed our stay at the French Country Inn. Beautiful view of the lake from our first…read morefloor room and deck. The lake was very quiet, no noisy boats. Complementary kayak use, cute little private beach. Amy at reception was very sweet, making sure our weekday continental breakfast was enough for us each morning; it was perfect! Also enjoyed the beautiful restaurant patio; the food was very good! We will be back!

French country Inn is a beautiful place to stay when you're in Lake Como or Lake Geneva…read moreEric, the manager simply outstanding thank you Eric for all you did for my wife and myself. We will be back soon.

Had an absolutely wonderful time at Harborview. From booking the reservation, to accommodating our…read moreearly arrival, and a late leave, the staff was amazing. It's a small little resort, maybe not resort, but it's a cabin feel, not a lot of people, very quiet, bonfire available, grills and a patio. It was the perfect place for our little getaway. Would highly recommend to anyone who likes the camping feel, without the bugs, without the dirt, with out the tent. (I know, what's camping without a tent. But it was the atmosphere that I'm referring to ) don't go looking for the frills, or breakfast, or a pool, just a quiet place to get away. Very outdoorsy feel. Loved it! I would love to go back.

Jim is great!!! Excellent location to access the lake path: I recommend walking 5mi to Fontana,…read morehave lunch then walk back. (BTW There's a clean bathroom stop at the college's welcome center, btw.) Don't miss the amazing pulled pork & brisket from Harpoon Willie's smokehouse. Cabins have all of the necessities & if something is missing, just ask Jim. Enjoy!!

Was only here for breakfast on New Years day. It was really good. Price was fair for a resort…read morehotel. Will definitely book a room there. They have spent a ton of money on the place. Its really beautiful

Completely biased review but completely honest. We booked last minute not knowing how the place…read morewould be like. We were hoping to view the Aurora Borealis - maybe, God willing. We'll, God more than delivered - the northern lights occupied the entire west side facing lake Como, with an intensity that the lights were visible to the naked eye. All we had to do was walk out of our patio. The hotel itself has a minimalist modern Scandinavian chic presence which I like a lot. The staff is more than impeccable especially the front desk manager Anna Simms. The grounds are beautiful overlooking lake Como. It's close to downtown lake Geneva. Oh did I mention the Northern Lights?

WOW! So much value for what you pay!! We chose Heavenly Night to stay in. The room was clean and…read moretidy upon entry. All instructions were clear and we had no problem with the fireplace or Jacuzzi tub. The turtle cheesecake is a MUST order. So delicious. The ambiance was so romantic for a winter get away!! Breakfast was delicious and nutritious. Cannot wait to stay again in another themed room during every season :) We ate at cafe calamari in town during our stay. Super close and delicious!

Very lovely quaint place! Stone Grotto room was perfect, everything I pre-ordered was here waiting!…read moreThe decorations were amazing and the jacuzzi tub was very cozy! The fireplace was an awesome warm touch! Couples swing chair on the patio with a nice view. Parking right in front with very little travel to bring things from the car. The room is worth the price, probably below market for a B & B. Only note it's not a true B & B, no live hot breakfast, maybe before Covid there used to be? But the refrigerated breakfast was ok, nothing filling or spectacular. Added the cheesecake and it was definitely worth the extra $$!

I am absolutely appalled by the treatment my family received from Lodge Geneva National, and I feel…read morecompelled to warn other families about this establishment's complete lack of basic human decency and blatant disregard for guest health and safety. My pregnant wife, 10-month-old daughter, and I were forced to cancel our reservation the day of our stay due to both my daughter and pregnant wife contracting COVID-19. What followed was a masterclass in corporate callousness that I wouldn't wish on anyone. We called the hotel first thing in the morning and were explicitly told we could cancel and receive a full refund without issue. Relieved, we then contacted Amex Travel (through whom we booked) to initiate the cancellation with the hotel. Suddenly, the hotel completely reversed course and DENIED the cancellation despite their earlier assurance. When I called back directly, they maintained this denial with zero explanation for the contradiction. Here's where it gets truly unconscionable. When we asked if we could reschedule to a different date due to the COVID situation, they flatly refused. When we asked if they were truly comfortable with a family actively infected with COVID coming to their property, they said we were "more than welcome." Let that sink in, they would rather have actively COVID-positive guests (including an infant and pregnant woman) potentially expose their staff and other guests than show an ounce of flexibility or compassion. Throughout multiple calls, I repeatedly requested to speak with a manager. Each time, I was denied this basic request. Apparently, their management team lacks the courage to face dissatisfied customers or take responsibility for their staff's contradictory statements and heartless policies. The most infuriating aspect? Their website boldly states: "Please know that we take the COVID-19 situation very seriously." What an absolute joke. They're perfectly willing to welcome actively infected guests rather than work with a family in genuine medical distress. We were forced to eat the $400 cancellation fee rather than risk the health of other guests and staff, something Lodge Geneva National clearly couldn't care less about. This establishment has shown they value every dollar over basic human decency, public health, and guest safety. Their contradictory statements, refusal to honor their initial commitments, and willingness to welcome COVID-positive guests reveals a deeply problematic institutional culture. Save your money, protect your health, and find literally anywhere else to stay. Lodge Geneva National has proven they don't deserve the business of families who actually care about the wellbeing of others.

Spent three nights at the Lodge. We were there for a wedding. Rooms are built for "guys golf…read moreweekends". Music at the outdoor pool starts at eleven and ends at dusk. Not music that you want to listen to as you sit outside your $400/night room. No great food options on property. No maid service. No dressers in rooms. Not worth the price.