I have taken our cars to Adams and have had excellent service! Ryan is especially good to work with…read moreregarding his to service my vehicles. He is very responsive, especially by phone. Their team of technicians are great, especially their master mechanic. They also try to save $ with repairs, and suggest lower cost alternatives. I greatly appreciate them!

I was blown away by the professionalism, quick service and kindness of the young man that helped me…read moreyesterday. I had a car problem while driving from Indiana on 94 on a Sunday afternoon. Had to stay at a local Hampton Inn (which was also wonderful btw!) Monday morning I showed up hoping I could get my car looked at that morning as I was trying to get to my sick Dad in Minneapolis. This man fixed my car and was so proficient and fast! I appreciate Adam's very much and highly recommend them.

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

Friendly, responsive, fast service. I never feel like I'm getting overcharged or upsold. Mike and…read moreMatthew are well spoken and considerate. They understand that you need your car back pretty quick.

Go Here!!! These guys are the real deal. Everyone at the shop was personable and knowledgeable…read more I broke down on the way home from a business trip and was afraid I was going to miss an important family function, only to have these guys get the problem diagnosed and fixed within a few hours. I limped my car in here after reading the yelp reviews and purely after guesstimating where to go for quick, fair service. They were twice as good as promised and it cost me less than I imagined. Probably the best shop I have ever been to. Thank you again gentlemen!

I've done business with them for nearly 8 years and could not ask more out of a dealership! Pricing…read moreis fair on everything from service to cost of vehicles. Staff is wonderful and treat you like family! Service department is always very accommodating when I call in for scheduled maintenance on my truck. Could not ask for a better company to work with!

I recently drove 2 1/2 hours (5 hours total) to buy a car that I did not end up purchasing from…read moreChilson's. I had inquired about a 2014 Jeep Grand Cherokee previous to driving to the dealership. I was ready to sign the paperwork and drive it back. I worked with the sales person over the phone initially. We reviewed what was advertised on their site and the auto check report over the phone. The sales person indicated that there was a small amount of damage reported on the autocheck report but it was cosmetic and had been repaired. "Maybe a bird flew into it," is what they said. When I arrived at the dealership I immediately noticed that features in the ad were not on the vehicle. Specifically a tow package and backup camera. The response by the salesperson was that a 3rd party website posted their vehicles and they weren't responsible for the description. Really? If you are selling a product you should make sure your advertisers accurately represent your product. It takes about 2 minutes to update a website. We needed a car so we continued and took the vehicle for a test drive. I asked for the CarFax report. When I returned I noticed an alert on the CarFax report--it said, "Passenger front-damage reported, passenger rear-damage reported, driver front-damage reported, driver rear-damage reported, structural damage reported, air bags deployed." I was in shock after reading this and that I wasn't made aware of this in advance of driving 2 1/2 hours to the dealership. I walked out of the dealership. The salesperson merely said, "Maybe this isn't the car for you." No apology, nothing else. I can't believe I wasted half of a Saturday. Buyer beware of this dealership especially of the currently listed 2014 Jeep Grand Cherokee. I am going to make sure to share my story with as many people as possible in hopes that they can avoid a similar experience.

New to area wanted to support local business Had a very good experience with this company great…read moreprice and very quick service I will be back Thank you

Great service! Recommended by Olson auto for foreign cars. I purchased 4 new tires. They…read morerecommended the best. I purchased the best. They installed. My car rides so smooth! The best!!!

Benji & Brady were phenomenal! They walk you through their…read moreprocess thoroughly, are great at communication, and have the best customer service around. 20/5 stars!

Benji and his crew are awesome. Treat you like family, its like you've known them your entire life…read more The work they do is flawless. Ive had to use their services 2 years in a row, darn DEER. Both times, my vehicle looked brand new. I highly recommend them.

Full paint job. Piss poor work. Insurance paid for it so value didn't matter…read more Requested full paint job in a Lincoln, they completed the work, I took it home. It had tiger stripes, orange peel, overspray, other issues I can't remember. It's been a few years. They actually had the audacity to tell me, you paid for a basic paint job not a superior paint job that's what you got. Interestingly enough I don't know a single body shop, mechanic shop or subway sandwich shop for that matter in the area that would say such a thing other than this place. I was given a discount for doing business with Marks sister Angela and having utilized her company for 10+ years but he most certainly took that away once I complained about the sub par workmanship at his shop. They repaired the things that were needing repair after a customer complained but I've would never return to this clown show facility again.

Fixed my daughters Mercedes super fast . She felt comfortable there and was give a loaner which she…read moreappreciated. Highly recommend!

Wonderful experience. April was so helpful and pleasant to talk to. Our vehicle was picked up…read morequickly and carefully. I would definitely recommend them.

The driver was so kind, and was always quick to get back to me. They were also willing to work with…read moreme on the price since my car had been in their lot for a few days. I definitely recommend their services!