Food was fine. Did not know that as they pass the bowl "down the line" that some items are free and some cost more. Hadn't been to a Chipotle in a while and now I know why. I let their latest commercial suck me in and wanted to try the protein bowl. One bowl was $20 (ok actually $19.95) but for what I got I'd rather go to a legit Mexican restaurant and get a real meal. That is all! Yelp on! read more

Chipotle Mexican Grill - Live and learn. This my Yelp friends represents a $20 "bowl" - Fast Food Near Me - Tucson, Arizona

It's great that they offer these new protein packed bowls as well as you can get a little bowl of 32 g of protein for only $3.90 such as still especially from chipotle and their chicken is amazingly flavorful Be sure to download their app because they have some great deals and specials and you can continue to earn points every time you go towards free items read more

Great food. This was my second time going there and the food was fresh and great taste. Each time, I had the Beef El Pastor bowl (huge portion that last for two meals. Service was fast and well organized. read more

This has to be one of the cleanest and well staffed chipotle restaurants I have seen in a long time. Great service food is good, overall experience is great. read more

See all

The girl worker was so rude and she didn't let me finish when I was ordering my food. She would keep interrupting me. There was barely any protein left none fresh. The portions were okay. The female employee looked really miserable but others were nice and respectful. read more

I was so excited that there was a new Chipotle coming near me. I've been here about 3 times and I don't think im coming back to this location. No issues with the staff or the area. But the food is gross! It has no flavor. Last time I got a steak bowl and it was all fat. No meat. I didn't even eat half of my bowl and just threw it away. To top it off, the chips were all stale. Like how?! The food is definitely not made fresh here. You can totally tell. The first time I thought, eh maybe they had an off day. But nope, third time with the food not being as good as I know Chipotle is, I'm out. read more

this is a new low even for them. Despite my burrito being very small even with double meat, I asked for a side of my beans instead of in the burrito and they went ahead and charged me for it. So i paid $22 for a burrito with extra steak and guac with an additional side charge. It's not so much about the money but the principle.... side note: they had me wait 5 minutes for steak to cook and then when it was ready allowed others who just arrived in the store to get in front of me and get steak before me-- idk wtf is going on but chipotle continues to rob us of our experiences and pockets. read more

Chipotle Mexican Grill - charged me for a side of beans that i could have put in the burrito and would not have made any difference. - Fast Food Near Me - Tucson, Arizona

I always avoid certain places before they close and this location is definitely one of them. Poor service and food quality is terrible. I ordered online around 6pm for the quesadillas because you can only order online and got off to order a burrito. There is a big difference in size and food quality when u place to go and when u actually get off and watch them make it. Anyways ordered the burrito and took my bag of quesadillas home. Big mistake to not look in the bag before I left but I learned my lesson. The quesadillas are about 12.50 with tax. Got home and they put the quesadillas in bowl containers and the three sides in plastic containers. Seems like it would be fine but I was missing all 3 sides to one quesadilla and the second quesadilla was a different shape and like 6 pieces of meat in it! Horrible experience didn't even enjoy my meal. At this point how is this place even open with employees that hate their jobs?? With these prices and asking for tips to make lazy mistakes no thanks won't come back. read more

Chipotle Mexican Grill - The quesadilla with 6 pieces of meat. Left the guac to compare size $12.50 for this - Fast Food Near Me - Tucson, Arizona

Piss poor attitude. Selections look old, never fresh and they aren't constantly trying to make more. I don't recommend coming to this location and the owner should really come by and see how terrible these kids attitudes are. Imagine if I did this to my patients I would get fired instantly. Food was bland and cold. Location was duty. Don't come here. read more

The food was good and all, but there was nobody working the drive thru!! I ordered online and set it up for pick up in the "Chipotlane" (aka drive thru) Someone ahead of me waited like 10 minutes before they finally got their order! I finally just parked and went inside to get my order and that's when I saw that nobody was working the drive thru and the car was just chilling there waiting for someone to give them their order. Anyway, the food was good, but don't have the drive thru pick up as an option if nobody is working it. read more

Placed a online order with extra everything. I payed 17 dollars for a bowl alone and barely got any portions. If I pay for extra they should serve extra. This is not the first time they undersize my servings even though I pay extra. read more

After a long hard day ending my 12-hour shift, I went in right before closing to order my meal and I was greeted by a VERY nice and professional girl named Evelyn who made my order. It made my day a little better, she made my bowl with the proper amount of food and when I went to check out a guy by the name Andres took my payment and he was very polite also. This all surprised me so much because I had such a hard day and everyone else seemed to be in a bad mood, NOT here. I asked for their names on the way out. I left with a smile and a good meal. I have to say whoever is the hiring manager or person is spot on when hiring these 2 people. Not taking anything away from any of the other crew, this is a great clean place to eat! Keep it up guys! Thank you for making my day! read more

Worse service ever everyone is always rude every time I go. And they rush the costumers. Will probably not be going back!

they have the most and best tasting chips and guac of any of the Chipotle stores in Tucson. I hope it doesn't change we will continue to come back as long as it doesn't. read more

Worst service I ever had at any chipotle with this one very busy but very bad service highly recommend staff training. And put more care in there service. read more

Chipotle Mexican Grill - Threw my food in the trashcan - Fast Food Near Me - Tucson, Arizona

I've never felt so cheated for the amount of ingredients I was allowed to have in my burrito, and I was charged for my tortilla, which has never happened to me before at any other locations. read more

Please avoid this Chipotle at all cost! The inexperienced staff does not handle food properly! My family member got horrible food poisoning because they didn't wash their lettuce! So please avoid this location with every fiber of your being, and keep yourself safe! read more

Honestly love chipotle , was about 50 minutes till closing and unfortunately did not expect to be treated the way it turned out , night crew - minus the cashier because she was polite. I Feel like I was served the bottom of the barrel , there was no ingredients left or prepped , they had everything put away and kept walking towards the mid section to serve the food to us , arrived at home not even 5 minutes away and the food was not fresh. Would highly recommend speaking to staff about attitudes and customer service , will definitely try again because mistakes happen but my first impression was not worth more stars. read more

I used to be a frequent flyer here up until recently. I had a rude lady tell me that after she served my beans on my plate that she could no longer remove the excess beans. She put just a bit too much & I asked for her to please remove it. She seemed bothered that I asked. She told me that once the food is served they're no longer able to remove anything or mix anything. I thought that wasn't true so I even proceeded to tell her that that was new & she walked off like it bothered her. I will be coming to this chipotle any longer and if I do & I received the same service from her I will complain to the manager read more

This is the 3rd time I have gone to this location and the staff is super rude!! They have attitude just very unprofessional. chipotle definitely needs to invest in customer services classes for their staff! read more

OMG the service here is amazing. For a new location they are on top of it. The staff was so friendly and helpful. Who ever is running this location they are amazing. Seasoned locations are not this good. read more

Stopped here for dinner after traveling all day and it was awful! The food tasted old and the chips were stale. The guacamole was brown and tasted very old! They were slow and most of the staff were standing around. The trash can was totally overfilled, drink station was super dirty, and all the tables were dirty! Total disappointment! read more

Service was rude as heck. I will absolutely never go there again. First time they forgot items and I forgave it to assuming maybe they were busy. But this time I ate in and I can't believe how absolutely rude these girls are again. I'm absolutely so disappointed. read more

Don't use their pick up lane. I've used the pick up lane the last two times I ate here. The first time, they added white rice with the brown rice I requested - I figured they ran out, but it's not cool to just add an ingredient that the customer didn't request. I would have preferred to wait an extra 15 minutes to just get brown rice. This second time, they left out the corn salsa on my order entirely. read more

For starters the people are not friendly. I got a burrito bowl, with shredded meat and it was mostly big pieces of fat ! Hardly any meat and not good flavor. We also ordered tacos and my husband had to ask her to add more meat .. very skimpy and she just put them side by side inside foil , not even on a plate by the time we got home they were just soggy and falling apart . And was missing my guacamole. Not worth 30$ ! One big slop! Will not return . People working just act like their in a hurry and don't even want their job . This is the second time I've had a bad experience! Should have learned the first time. read more

Second time I went there my son was with me. He got a burrito and in the middle of eating it, he pulled out what he thought was a hair at first because it was long. It turned out to be a big piece of plastic! We couldn't believe it! They made him another burrito but he couldn't eat it because he was disgusted by the first one. The quality of food isn't as good there as other locations. Where the heck are the managers by the way? They should be out front making sure customers are taken care of. Don't go there! read more

Ordered online, when I picked the food up, it was cold. The orders were wrong. Ordered one burrito bowl with no beans and no rice, and they all had beans and rice. Nothing was right on any of the orders. Very disappointed, next time will have to go in and order make sure that it's correct. Won't be ordering online from this location anymore. read more