This place was fine. Getting to the lot was a bit awkward - we managed to miss the road a couple of times when we visited at night. I think this Chipotle is part of the the mall/casino, but it does have its own freestanding building. It was very busy when we visited. The service was acceptable -- polite, efficient. Nothing exceptional, good or bad. The restaurant was clean except for the overflowing trash cans -- which I blame more on customers, especially due to laziness and the volume of trash generated. The staff probably made a good call to serve food rather than do a trash run, though. All of the workers seemed busy throughout our visit -- taking orders, preparing food, refilling self-serve beverage lids. Our food tasted fine, and was freshly prepared. It wasn't remarkable or particularly memorable. The prices seemed slightly high compared to similar (Moe's, Qdoba) restaurants. Maybe because chips are not automatically included with burritos or bowls - they cost extra. Overall, it was ... fine. read more

Went at 6pm on Friday night 4/10/26. Line had about 10 in front of us. Service was very slow. Cashier appeared to be a trainee and was super slow, so the entire line was getting backed up. It took several minutes just to check out after our food was done. Soda machine had no ice. Told them it had no ice. Ice was not replenished while we were there for 20 minutes eating. Drinking sodas with no ice was not appealing. No utensils or napkins. They were wiped out. Only garbage can near front door was completely overflowing and people were just stacking food up on top of other food. Every single table was dirty, there were no clean tables. Very unpleasant experience. read more

The middle age women working was not very nice and thinks she owns the place or something the way that she was giving out rice. You will prolly leave hungry and unsatisfied. Trash is always everywhere read more

This is by far the WORST establishment ever. The floor is always a mess, there is trash everywhere. You get little amounts of food even when you ask for double. One dark haired lady was the worst person to talk to. She seemed as if you had to be privileged to speak to her. She was nasty to the other employees when they would ask for help. You can clearly tell that she is a horrible person to work with. If you wanna leave this place still hungry, this is the place to go. The soda machine did have not had any ice for the past 3 weeks, but the soda machine in the back for the workers had ice. I strongly believe that this place should be reevaluated for how it is ran. read more

Literally trash tier chipotle, been all over America and have seen how professional chipotle's are run, this one is terrible with obvious high turnover. Rice is always undercooked(past three orders, undercooked rice) and food is cold. (health hazard) Not to mention the line is DIRTY every time. Dining room is atrocious, garbage is always overflowing and no napkins or utensils restocked. read more

Chipotle Mexican Grill - Old food littering the checkout! - Fast Food Near Me - Greensburg, Pennsylvania

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I watched them build this Chipotle from the ground up. Once they opened I knew I would eventually stop here. I had a little extra time one day and decided it was time. The parking lot was a bit odd to navigate. It is actually one way which I almost didn't notice. They built this in the parking lot that was formerly used for JCPenneys which takes up a good amount of space. One thing I did notice is if you do make an order from the app you can use the drive thru and pick up the order. I didn't use the app, so I had to walk in to make an order. The ordering process was easy and the employees had a rhythm going that made it all happen quick. I had my food and was out the door with minimal wait. When I did get to eat it, it was on point and made exactly how I ordered it. Next time I'll use the app and order beforehand to make it quicker. read more

I had a chicken burrito bowl and the chicken seem to be a little bit burnt and also some large chunks. All the other ingredients were very good. read more

The food is so inconsistent every time. The mild salsa was only tomatoes and a couple onions. Absolutely no taste. I order chicken, but not sure what it was today! Kudos to the handful of people working there. They are so understaffed but very curtious. Not enough staff proves for undesirable eating conditions and food quality. read more

So amazing I have celiac disease and they were so accommodating it was such an amazing experience in all!! So wonderful read more

Every time I place an online order they always mess something up! My name was on the bag and when I got home and opened the bag it wasn't even my name on the bowl?? They gave me someone else's order in my bag! Today the rice was ice cold and the chips were so stale! Do better!!! I will not be going back unfortunately read more

I'm not a review person, but I have ordered from the chipotle at least once a week. It has become a regular thing for me to be asking for a refund for missing or incorrect food and sometimes both. It takes more effort to not give me what I ordered this many times, than it does to actually forget. At this point I think it's on purpose. The service is awful. The place is always dirty. I've seen people handling food without gloves. I'm sick of every time I order, I don't get my food or don't get it in its entirety. Get your crap together. read more

order a burrito from the fast lane last night and they gave me food poisoning. I have been throwing up and have had diarrhea all day. DO NOT EAT HERE read more

Everytime we order from here something is missing or wrong. The last 3 times, the food has been horrible and cold. Tonight, we ordered and they told us at the door when I went to pick up, that they only had chicken and barbacoa to offer us. We chose chicken for the meals and asked to make sure the salad dressing was in the bag and got the response "we are out of that too and can't do anything about it." very very disappointed. Would not recommend. read more

I don't go to chipotle often but decided to treat myself today. I ordered a burrito like I normally do to go. I got home and started eating my burrito and after a few bites found a long hair embedded in the burrito. I actually vomited. Chipotle is too expensive to be wasting money on that. I will never be eating chipotle ever again. read more

Chipotle Mexican Grill - Fast Food Near Me - Greensburg, Pennsylvania

I ordered online through the mobile app for pickup in the chipotlane. The app was very easy to use, but when I got there they were very busy and still needed time to complete my order. It took an extra 10 minutes to complete my order from the designated time I was told on the app (I was a few minutes early), but I didn't mind. My food was correct and fresh and the girl at the window was very nice! I could tell they were trying their best under the rush conditions. I will definitely be back read more

we didn't even get to eat... we stood in line for 20 min. They were out of meat. they wouldn't make my wife a quesadilla because there was nothing else. so we left. it was horribly dirty. they need to do better... read more

We went to get dinner at 9, they were out of everything and what they weren't out of was so dry and looked gross, my husband ordered some chicken in his bowl ( they were out of steak) he couldn't eat it.. I ordered chips and cheese and the chips were stale.... If you do t close till 10 why is everything out or dried out. Will not go back.. we went to Apple bees for dinner. read more

They have a major issue with their pricing. They are consistently inconsistent. I have been in the Westmoreland Mall store many times. I always order the exact same thing but have been charged four different prices....for the exact same order. I asked what the difference was but the only response I got was a "deer in the headlights" look from the staff. They need to fix that. It is a poor business practice. While I like them I definitely will stop going until they get a stable price structure. If you go be prepared to be possibly overcharged read more

While I love the addition to this area, I've had bad experiences each time I've came to this location. I ordered via mobile, and went through the drive through lane to pick it up. When I pulled up to the window, my grand daughter said "Look at that man!" When I looked inside, I noticed an employee was wearing his pants around his thighs, and you could see his red underwear. I was appalled. Not something a three year old should see, let alone anyone considering that he's serving food. He then proceeded to itch a spot that shouldn't be itched when serving food, not washing hands after! Gross! I also noticed the enormous line inside. Normally this doesn't bother me, but from the drive through window I could hear customers complaining about waiting for a very long time. The first time I ordered inside this establishment, the two men serving me was instructed to clean the counters off as I have Celiac, and Gluten makes me very sick. The man didn't even know what it was, and said I don't know what to do. An employee came over (the second man) and told him what to do. He then proceeded to wipe the counter off with water and left a huge mess. He didn't even bother to dry the counter so when my bowl was placed it was soggy, and by time I got home, I had to use a regular bowl as it had fallen apart. They're very stingy with the food, almost as if it's coming out of their paycheck.. My friend said she's had a good experience so I guess it's just a hit or miss for everyone. read more

Horrible delivery time wait, packaged the wrong order with my name and sent me it and said they can do nothing about it, will never be going here again as the manager hannah told me there's nothing at all she can do read more