This particular Chipotle is not far off of Interstate 10 and overall, was a good experience. Chipotle is my go-to when it comes to fast-food. It is tasty, priced decent, and is relatively healthy (especially when compared to those fast-food burger chains). I usually order a burrito bowl and swap the proteins up. This time, I went with the chicken. The service at this location was friendly enough and the ambiance was what you would expect from a Chipotle If you are in the area, I would definitely recommend here. read more

Chipotle Mexican Grill - Mexican Near Me - Diberville, Mississippi

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This seems like a solid Chipotle! It was really crowded, but the staff still did a great job of moving everybody through quickly. I do wish Chipotle gave out free chips though. Other than that, nothing to complain about! read more

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Usually never had an issue. But today was another story. They charged .50 each for 3 small flour tortillas. Never had they done this before. And over 2.00 for a bag of chips and salsa. The bag of chips were stale and a bunch of broken chips. I doubt I will ever be back. read more

The employees were RUDE. Only one gentleman helped me after the lady who was supposed to fix my food lied and told me they were out of sofritas. He finally brought some more to the bar and she gave me the tiniest spoonful she could muster in my bowl! It was pathetic! Then, as I tried to pay for my food, the cashier tossed my bag at me and looked at me like she couldn't wait for me to leave. And leave I did. I'm NOT going back to this place again any time soon, and I don't recommend you do either! Stay away from Chipotle! It's AWFUL. read more

Chipotle Mexican Grill - Supposed to have been a bowl with sofritas.. it was totally BLAND. I can't believe I broke my fast for this. It tasted gross. - Mexican Near Me - Diberville, Mississippi

This location has been open for over 30 days now and after a couple of visits the employees are still not functioning as an efficient team. There are long waits for food, usually out of chips, out of ice at the fountain drink machine, trash is overflowing and the floors/tables have been cluttered with leftover food. Service is subpar and needs improvement... Hopefully they can get their act together since there many other locations to dine in close proximity. My fingers are crossed since I live close. read more

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This is the worst Chipotle I've ever been to. Gave them 2 chances. Both times the place was filthy and they always seem to be out of something. Food portions are definitely not "regular" chipotle sizes. Dude making my bowl had half a scoop of chicken in it. I asked about it and he said that was standard. Yea....not even a full spoon full is not standard? Also, why is that counter always dirty? Guess if management doesn't care, then the employees don't care. Still can't believe they've lasted this long. Suppose most citizens here have never been to a decent Chipotle to see the difference. read more

The food isn't bad but the restaurant is a wreck every time I go there. Never any ice or napkins placed out. I can only imagine what the BOH looks like. Chipotle....do better! read more

It cost $8 for a large chips and queso. There were barely any chips in the bag. You can see the bottom. I asked the cashier and was told "we don't make the chips". Also, the employee working in the back working with the food was not wearing a beard net. I watched him drop on open container of meat onto the floor, pick it up, and continue putting it onto the grill. read more

Chipotle Mexican Grill - Mexican Near Me - Diberville, Mississippi

If I could give 0 or negative stars, I would without hesitation. I just left there and another bad experience. After standing in line for 15 minutes, they were out of ALL rice on the "dine-in" area. The empty "to-go" food prep was FULL of rice. I asked if I could have a small scoop of the "to-go" rice and of course was told NO. I asked how long it would be until rice would be made. They said 5 minutes so I went to the back of the line. Then they brought out fresh rice and I had to wait ANOTHER 15 minutes. While I was in line, they went multiple times to the "to-go" area to get meat for other customers. The management in this place should be fired. Everyone working there had no brain cells. read more

No one wore hairnets... Not the servers or the cooks. The beans and meat looked dried up. They didn't clean around the food. Everything looked a mess. The chips were super stale and they had massive clumps of salt on them. Definitely won't be back read more

I don't think they can read. Any online order I place it's always wrong. It's always missing something... or something else added instead. Worse Chipotle I've been to. They only get business because they are the only Chipotle on the MS coast. read more

The new brisket is delicious. Ate lunch here yesterday. Oh and the guac was so flavorful. The queso isn't for me. Too thick or something. Everyone was nice and friendly and plenty of workers. read more

Usually the food is good. Today we got two bowls to go. The rice was hard as rocks. Not cooked at all. Ruined dinner and wasted money

So I'm an optimistic, give people the benefit of the doubt kind of person especially in the food industry. Not to exaggerate but I have came to this chipotle at minimum 12 times in the past few months and have actually gotten food once. Here's why...anytime I have came there after 2PM they NEVER have veggies and there's a great chance a rice or meat is missing as well and they don't have plans of making more of it even though they are open for another 6+ hours which baffled me each time I went. The only time they were fully stocked with all the options was when I came at noon one day. Now the actual workers are nice, friendly and pleasant but, the fact that I can't ever get my bowl that I want because food is gone before a normal work day finishes is the wildest thing I have witnessed. This is honestly the most disappointing chipotle I've personally ever been to. Use me as an example to save your disappointment please. read more

Ordered my food online from the app, it said it would be ready for pick up at 1:00pm and I was informed that my food was ready around 1:05pm. The food was good and nothing was wrong with it. I didn't have any bad experience with them but it was also after the lunch rush. I would go again and order from this place. I'm sure the first time it was opening up it was super slow but as of now it seems to be going good, it's just a regular chipotle. read more

What a disgusting, horrible mess. It amazes me that a new location could be so bad. It's hard to describe the experience in specifics but from the apathetic service to the food quality (coupled with high prices), I was shocked. Only a few months in, and the place is a disaster. I'll add also that the bathroom was gross wreck. read more

We ordered for 2. Both orders were screwed up. we won't be going back. I had read negative comments about this chipotle but the one in Sarasota was really good and so was the one in Foley. It must be the management of this one that is the problem. read more

Well on my road trip through the kind state of Mississippi, this Chipotle was probably the worst place I had been to on my trip. I was quite hungry and usually love Chipotle. We walked in there and they had a sign saying no guacamole or lettuce, which is the best part of Chipotle, but I thought I would give it a try. I get up to order what I would like, the associate was EXTREMELY unkind, they ran out of steak and seemed uninterested to supply what was out of stock. Needless to say, we got our steak, half a spoonful of that and the beans. Then we find out there is no pico. $26 for what, this is crazy! Not ONE smile was given to anyone and no customer service PERIOD. The tables were dirty. We wanted some napkins, guess what?! There were none. We went outside to enjoy the nice weather, and we walked out and other customers were complaining about how bad this location was, saying there was no water. The food was just very bland and unappetizing. My daughter and I were very unsatisfied, read these reviews before coming here!!! read more

TERRIBLE!! the tiny bag of chips that you have to pay for were stale and the $3 side of queso that is also tiny was gritty and old kind of like grits. Super gross. They were out of fajita veggies. The person that was helping me was slinging my food around and rushing even though there was no one behind me and the restaurant was essentially empty. I think her name was Haleigh. Never coming back. read more

No sour cream, no guacamole, didn't tell me or have postings regarding lack of said items. Heavy set, white, female server rude and offered no explanation other then, "You, don't want it." Cashier, at least was polite and offered explanation that refrigerator was down as Above mention server walked off. read more

Small portions with mid food quality. Overpriced, by at least 20%. Wouldn't recommend this location.

worst service ever i come here all the time and it's always the same thing everytime there always out of something( there's already barely anything on the menu) and always short your scoops and when you ask for more they say there gonna charge you extra and always catch an attitude read more

Okay so seriously this chipotle needs to be closed. The workers are always so rude and I've eaten a lot of chipotle in my life but this one just doesn't taste good at all! I never leave mean reviews ever but man does this place deserve it. Do not eat here unless you wanna spend $11 for nothing, go to moes don't waste your money. read more

The food was TERRIBLE and the portions were tiny. My burrito was half-empty and cold. The queso dip was old and also cold. I won't be coming here for lunch again. Awful food! read more

Bad experience and I enjoy other Chipotles. Ran out of steak and vegetables, had to wait 15 minutes, way over seasoned chicken much too salty. Service was fast but sloppy. Not one clean table in entire restaurant, no manager to be found anywhere. Will not be going back. Burrito Zone in D'Iberville far exceeds this place both in quality and price.. read more

I love all other chipotles. This location is ALWAYS out of something. White rice, black beans, steak, cheese, lettuce, pico, and the list goes on. Chips are stale 50% of the time. We started coming earlier in the evening in hopes of getting our food the way we prefer. No such luck. Please get your act together. read more

Pretty disappointed. We went there 6/29/23. We waited in line for almost 40 minutes. The portions were smaller than I have ever seen, even after I asked for extras. They had only 2 people working the front and they needed 3-4 during the busy lunch hour. Staff was not communicating with each other and there was a lot of dysfunction when it comes to service. Normally I would never wait 40 frikkin minutes for food, but by the time we realized just how long it was going to be, we were half way through line and so we were kinda commited. ALso, I have waited years to have CHipotle again since moving to this side of the world. We learned a very valuable lesson, We will be doing a pick up only order ONLY, from now on! read more

All the other reviews are on point. Staff is disgruntled. They were out of cheese, lettuce, and carne asada. Staff says the owner is cutting back on hours so there is no prep team to make the food. Also, there is no one to clean the restaurant. I saw six people leave because there was no food. Really sad. Whoever runs the place failed business school. You can buy into a popular franchise and still fail when you cut corners. read more

Easily one of the worst restaurants. Always out of multiple items. Don't bother as they don't care as can be seen by the reviews.

The food had an overwhelming saltiness that left a lingering taste. The employees seemed disinterested and unmotivated, lacking any enthusiasm for their work. However, what truly disappointed me was the portion of beef served. I attempted to assemble the meat fragments, they barely equated to the size of half a credit card. Sorry new chipotle...you have to do better read more

me personally am not the biggest fan of mexican food and i don't like writing bad reviews. my boyfriend loves chipotles food, but EVERY time we go there to eat he leaves very upset. 1 of 2 issues is that they skimp him on food always. i understand that there are portion sizes for every restaurant, i've worked fast food. but for him to pay double for double food and barely get 2 full scoops?? he is a grown man who is PAYING to eat. it's ridiculous that people in here would rather not feed somebody than to drop another batch of meat. the other issue is, how are you completely out of beans when you're open for another 2 hours?? they're almost always completely out of things not even close to closing which i don't understand. THAT is poor food preparation period. i've personally ordered his food twice and it came out great both times. everytime he's orded he gets terrible service. is this some kind of bias? like please make it make sense. the employees are nice and there are some friendly faces, but to be paying extra for double food and still just barely getting 1 serving is unreal. read more

I think the Chipotlane feature is the most ridiculous thing about this restaurant. The second is "Pepper", the chatbot that needs to be fine tuned. About Chipotlane - I ordered online and got in line one minute before my pickup time, with one vehicle in front of me. About 14 min later, I'm still waiting in line and there's no way to find if my order is ready without talking to "Pepper" who seems to have been programmed by fifth graders and manned by 16 year olds. I don't mind leaving the chipotlane to go inside but if that's what people have to do to pick up their food in a timely manner, what is the point of having the pickup window? And why not tell people to drive around if their order isn't ready? If the next person in line has tipped and arrived on time and the person at the window is being a douchebag by refusing to leave, why not just walk the order that is ready out to them? Chipotle, your food is not that good to keep customers when these backwards processes in place make people upset just trying to get their food. Not going to bother going here anymore. read more

I'm sooo in love with Chipolte, I always have been! Always fresh and service is quick!! Soooo glad that we have one in our community!!

*Update, food horrible second time around! Still not compensation for serving horrible food! Terrible customer service if you ask me. I've attached pics of the salted chips, you can't even shake the salt off the chips!!!!!! *I spent all that money all for them to offer me more food. I mean that's the least they can do, but I need my money back, that's ridiculous! *I am requesting a full refund for my order. First off I arrived at the restaurant, the lady cooking on the grill had a bag of steak and was putting on the dirty black grill. She had her stomach pressed up against the grill and the bag of meat pressed up against her stomach. The grill and wall was black. I went to the register where I told a girl and boy that I had an order. They tell me they have no cheese, I can deal with that part, but once I got the food home, I was so disappointed. This was my first time. My tacos were standing in grease! The bottom of the shells were so soggy. The chips were so salty and so hard to chew, they literally were the toughest chips I've ever had. I sent my boyfriend to buy tortilla chips at dollar general, which was pointless because the guacamole had no taste at all. My quesadilla was so salty i trashed it, it was hard around the edges. I have tried to chat with pepper and it showed it was successful, but I haven't gotten a response. *I have tried and tried to make this complaint elsewhere with no luck read more

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First time visiting today. Service was ok, food was good but I'm sad to say they do not offer a military discount. They do offer a police discount. I guess it's too much for the owner to discount both police and military. read more

I am rating this a 1 because I stopped in to get a couple of steak bowls for my roommate and I. I looked at the meat and there was only a small amount of steak and it was so dry you could barely recognize it as steak. I asked the girl when abe would bring out fresh meats and she said we won't when this is gone then we'll bring more. I told her to look at it and see how dry it was and she shrugged her shoulders and said will be OK when you get the cheese and stuff on it I told her no thank you cheese and bad dried out steak does not make it better. I asked who the manager was and she smiled and said "me"I will not go back to that chipotle. The only thing I regret is that I didn't take pictures of that meat, because not only did the steak look like that the chicken probably had five strips in it and they were totally dry. The beans were dried up. Everything was a mess. In regard to ambience, there is none just tables and chairs, half of which were not very clean read more

Never thought I'd say this but I won't be eating at Chipotle in D'Iberville again. Restaurant was disgusting. Service was slow and not enough workers to obviously support the demand. Tables and floors were dirty. Garbage overflowing. I think Corporate may have forgotten about this new location bc I can't imagine why anyone would let a brand new location evolve to this. Cashier standing around waiting several minutes to check the next person out and could have wiped the entire counter off 3 times. Workers have no initiative. Surfaces We dined at 3 pm on a Saturday and the restaurant was not busy. read more

Of course they're very busy. It's the only one in Mississippi area near Biloxi golf port and diver. even though they were extremely busy our food was delicious and hot. Wasn't long of a weight either highly recommended this place? read more

Got a burrito bowl. The white rice was crunchy. Undercooked. And there wasn't much flavor to the chicken. The only thing that saved it was the salsa. I ordered a kids meal for my child and her quesadilla wasn't melted enough. There were shreds of cheese falling out of it. Hopefully in a few more months this place will get better. read more

I love chipotle and I have been going for over a decade religiously. However I don't know how it is at all possible that this chipotle is so consistently bad. I've gone around 10 times so far and only two times I've had good or decent experiences. I keep going back due to my great experiences at other locations. Every time I go back I say to myself "It can't be bad again right?" But every time I'm left disappointed and left questioning why I would ever come back. There are multiple reasons not to go. For example there is never any guacamole available. I understand that running out is inevitable every once in a while but this place consistently runs out and doesn't have any. I love their guacamole and I always get it when I can but alas they never make enough so even on not busy weekdays I'm left with nothing to put on my food. The quality of the food is also the worst I've had in any chipotle. The rice is super inconsistent and often left semi hard and undercooked as well as seasoned improperly. I don't know if the staff there is being payed not to give people as much food because the portions are always below average without fail. I cannot fathom how this location is still in business due to all of their shortcomings and it seems many people agree with me. Ownership really needs to take a hint and management needs to start reading reviews and making genuine changes. I know this inevitably won't happen because it is very busy due to it being the only chipotle in the area and it just disappoints me seeing one of my favorite chains just be dragged through the mud repeatedly. If I could give this place negative stars it would be -5 stars. Oh and also they never have hand sanitizer in their dispensers and they have been out for months. Everyone at this location needs to be evaluated and the health department should show up here and shut this place down so we can maybe get a better location with a better staff and a better owner. I have never wrote a review this long but I just figured after having yet another bad experience I would dedicate some time to ripping into this awful establishment. Apologies for crashing out but they NEED to figure it out. read more