A relatively small place, interior and equipment are not the newest. Can't tell you too much about…read morethe doctors. There is free parking just in front and Starbucks is next door, as well as a bakery and a European delicatessen store.

Prompt, caring, and comprehensive support. Very accessible and great to have it next to the…read morePharmacy for immediate purchase of the prescriptions.

From the owner: Now Accepting New Patients! Our esteemed team of qualified doctors are dedicated to providing…read moreexceptional patient care including: Pediatric Care, Women’s Health Care, Men's Health, Elderly Care, Mental Health, Driver’s Medical, and more. Available by appointment or walk-in. Online booking available!

I've been a copeman's client for almost two years and it is great. Preventative medicine at its…read morefinest. Instead of treating the problem when it arrives, fix it before it strikes! With yearly physicals (blood work, ECG, blood pressure monitoring, nutrition counseling, strength assessment) it's amazing! You can email your doctor or your nutritionist or whoever if you have questions. It really is the best care I have ever gotten. Wish they had better parking.

Yes, this is controversial for some…read more I support universal health care, but don't quite understand why it should come at a universal low standard. My dentist calls me every 4 months for a cleaning or checkup. When was the last time I had a blood test.?... 10 years! I know many have adequate medical care through established family practices via standard health care, but some don't. I did not. I think I knew something was not right and when I couldn't arrange a standard medical exam through my MD (after 1 year of trying and two misconnects) then I signed up for Copeman. After the intake questions and battery of exams and tests, it was found that essentially everything was off the charts. I was actually in pretty bad shape. Fortunately things were found early enough, I received some expert advice, and was able to get some lifestyle choices turned around before it was too late. The actual facility is centrally located, has easy off-street parking with nice (modern and clean!) offices and waiting room. There are nutritionists, physiotherapists, exercise kinesiologists, nurses, lab staff and counsellors available, but most importantly, physicians who actually take their hand off of the door handle when they talk to you. For lab tests, samples are all taken on site. This is the way health care should be. It is not luxurious, unless you compare it to the standard squalid waiting rooms at physicians' offices, usually located in dilapidated medical buildings with antique furnishings and equipment from the 60s. How we have come to accept the current state as acceptable is bewildering to me. While I feel a twinge of liberal guilt about the whole thing, this is a complicated issue with no easy answers. I was not willing to die waiting for politicians and government to figure it out. At $4K/ first year and $2.5K/year following (there are also family plans), it is certainly not for everyone. I am a supporter, and while this kind of service is not the answer to our current delivery problems, it just might be part of the solution.

I went for a meet and greet and was unimpressed with the reception area. It was dirty and…read moredisorganized. When I was called into the room to see the doctor, I noticed that the room was filthy. I decided that I would not be coming to see a medical professional who is content to practise in such a dirty office.

I have been a patient of Doctor K at this location for many years. Never have a bad experience…read morewith the staff and as always Doctor K is professional and takes personal care with her patients.

I'm in the process of trying to schedule my fifth visit to the Southwood Medical Centre, and so far…read morehave been disappointed at almost every possible opportunity. The first two times I came in, I arrived more than 2 hours before the clinic was set to close, on their "walk in days" only to find out my travel had been in vain, as they already had a sign up saying they'd closed the walk-in service for the day. When I finally DID manage to get in (had to take a day off of work so I could get there first thing in the morning, and even then I had to wait for several hours before they OPENED said service. These hours seem to be completely arbitrary and dictated by little more than whim), I was finally seen by a doctor who has since retired. He ordered me a bunch of tests, I got them all done and came back, only to find out either he or his assistant (he couldn't seem to remember who filled out the acquisition form) ordered the wrong test, so I had to wait another month to get the right one done. This doctor alone left a lot to be desired, as his "bedside manner" was awful. Every question was put as if I was in a police interrogation room, and he came across like he wanted me to feel guilty for everything from my dietary choices, to my choice of job... but now that he's retired, I'm stuck trying to get an appointment with the doctor who's filling in for his patients, and this is proving even MORE difficult. I've called 4 times to set an appointment, the first two times I was told not only was he not in that day, but neither was his assistant and apparently nobody else in the clinic is qualified to write something down in his schedule (give me a break), and told to call back. When I finally DID get the right person, I was told he "only comes in on certain days, and doesn't usually stay the whole day" so the only way I could see him was to make arrangements to miss work. I did so, getting approved to leave an hour early from a shift... but then, part way through the day ON THE DAY of the appointment I get a phonecall that told me, and I quote, "The doctor decided he wants to leave at 3, so you'll have to come earlier" and when I told her I couldn't my appointment was cancelled outright. I then called back about a half hour later, after making an arrangement with my supervisor to leave early. After being on hold for over a half hour (being picked up twice in that time and asked to 'Please hold'... and this in an office with 4-5 assistants) I was picked up in time to be told (at 2, an hour before the Doc's already early departure) that now he's decided he's "done for the day". I ask when I can book another one and am told (again) "We're not sure yet, this is the last day he has scheduled for now, call back next week." At this point, I'm rather upset and tell this assistant that I find this way of treating patients rather unprofessional and frustrating, and that this constant neglect could lead to serious complications when patients are waiting for sensitive test results as I was. At which point I told her "thanks anyway" and hung up.... 10 minutes later SHE CALLS BACK TO ACCUSE ME OF ABUSE! So, after waiting it out a day or two to call back and see if I could see another doctor to avoid this kind of behavior and his abnoxious assistant, I was told to come down for the walk-in service on Saturday, and after paying bus far and dragging myself down there first thing in the morning on my day off, I find nothing but a sign on the door from the day before saying "We will be closed tomorrow (Saturday) sorry for the inconvenience!" ....Oh, Southwood.... sorry doesn't BEGIN to cover it. So here we have doctors treating their practice like a hobby, showing up when they like for as long as they like, then just up and leaving with complete disregard for their patients, assistants that blow you off and leave you on hold for inhuman ammounts of time for no good reason, give you the run around and refuse any sort of service, then chew YOU out if you dare get concerned about the nature of your health care, and yet the ONE shining light in this whole ordeal was the sweet, good natured receptionist who was busting her ass to try and help me reach the right people. I feel sorry for her having to be associated with this miserable dump. I would honestly suggest waiting until you're in a state to need the ER over going to this place... you'll get much better care, and probably get seen sooner. Update: As if all of this wasn't bad ENOUGH, I made an appointment at another linic but was told I'd either have to get a copy of my results from Southwood, or would need to be sent for all the same tests again... but in order to obtain my results, Southwood not only charged me 'photocopying fees' (which were 10 times the usual rate of an actual copy establishment) but failed to mention on the phone that they only accept cash! So now they're charging me for spending two months wasting my time.

Walked in on Oct. 23, 2017 for a sinus problem. It was my first time there so did not know what to…read moreexpect. I did not have to wait long. I received excellent attention and care. The doctor I saw was very attentive and explained my problem thoroughly. I am from out of the city but may try to get the same doctor as my family doctor. I live in a small town east of Calgary where the medical situation is terrible to say the least. I don't know how one doctor there can even keep his license to practice.

So dissapointed with this clinic Dr DeSilva was my doctor after Dr Gill retired (who was amazing)…read more this lady tried to prescribe me medicated cough syrup with codine when my file clearly says im alergic to codine, after reiterating that to her 5mins later she tries to give me prescription for codine cough syrup again!!! Im like really??? Are you trying to kill me? Isnt it in the computer on my file? She seemed to have no clue & spent the whole time entering stuff into computer barely looked at me. So i tried to tranfer to different doctor in the same office that lady never showed up called in sick but no one called me to let me know not to come in & i live 45mins outside of the city. Waste of time & gas $ Never Going Back!

My experience is noted in 2 categories, staff and doctor…read more The staff: no real complaints. Waiting for 30 or more minutes past my booked appointment time - likely more to do with the doctor than the staff. The doctor - lack of punctuality, manners, professionalism and effectiveness. His handling of my "bunion" surgery was a flop and caused more issues in the foot resulting in another surgeon needing to 're-do' the whole procedure and fix the new problem. When I tried to discuss the issues with him, he became agitated, defensive and abrupt. In the first meeting with him, he gave me a verbal picture and information about how my joint wasn't compromised so it would be a simpler procedure as he would only need to scrape tissue and the total time in a walking boot (cast) would be 5-6 weeks at which point I would be able to put my runners back on and do what I did before. Hogwash... I was 10.5 weeks in a cast and in to rehab. That's because he cut through my first metatarsal which was Never discussed. I learned about it because I obtained a copy of the post surgical xray. Weeks after surgery, to view the surgical site, (with dried blood in 4 layers of gauze) he grabbed the gauze and with one aggressive yank, ripped it off. One layer stayed stuck. While I was still holding my breath with a death grip on the chair he grabbed and repeated the same maneuver. Along with the gauze; adjacent to the incision; came a dime sized piece of skin which took longer to heal than the incision itself. There were more shocking behaviours from this man who appears to be credentialed but acts like he is not. RUN !

This clinic is fantastic! The facility is immaculate, the reception staff are friendly and helpful…read moreand the adjoining pharmacy is top notch.

Incredibly unprofessional. More concerned with getting you…read moreout the door than helping you.

From the owner: Family practice and walk-in clinicread more

Never, ever, ever send your loved one there. The place is so dated and old, bedrooms are tiny and…read morethey have two people in one room. You wouldn't even have room to have your favorite chair in there. Seniors are left sitting in their wheelchairs by themselves all in a nice row. Caregivers are rough and rude and do not take the time to access new patients to see what their capabilities are. Best thing that could happen would be to bomb the place and rebuild and then hire new staff. Anyways, my heart breaks for the people that have to live there!

Thank you to all the wonderful people that help family members by being available at the facility…read moreto care for families that need the extra assistance in caring for our loved ones as we are not available as much as we would like to be... and obviously our loved ones can no longer care for themselves! My mom ... ``Doris` has been in this care home for over a year. As I live outside of Alberta and live in the interior of B.C. I would like everyone to know just how much I appreciate all the staff: Nurses, Doctors, Care Givers as well as all the entertainers that donate their precious time during the day to put a smile on faces that live at this great home. Big smiles of the people in the home that love to pet the animals and talk to them and just enjoy. Just seeing the smiles... put a smile on my face. In the dining area there was no shortage of good meals served with a smile and help if needed. The rooms were all tastefully decorated and very clean. Everything bright and cheerful ! I have absolutely have NO complaints ! I would recommend this Care Centre for anyone that YOU truly care about and is in need. Some times we don't give enough thanks to where it belongs... This is not always an easy task to provide the care needed to our loved ones... but I do thank you all from the bottom of my heart . Thank you ! Wendy