Really disappointed that after I was told my delivery would be first of the day on satarday it was delivered at 12:00pm. After phoning customer service they were meant to start at 10:00am. When I was buying I was also told by the sales agent that everything would be assembled. The delivery guys simply delivered their late delivery and said it didn't say assembly. How could I argue with that? I'm frustrated that they could just rock up 2 hrs late and say sorry we had a full van to load, like you should be prepared for that is your many years of doing this, it's not your first delivery!
Going forward,maybe dont buy furniture from this store. But from a reliable store like C. pratts in leeds. on a positive note, linen and curtains arevnot bad as i have bought bedding and curtains before and they did the job. also dont believe everthing the sales agent tells you esp, from this store. Their board of directors need to do some customer service training if they want this store to stay in business read more