This company has amazing employees who really care about getting the job done right the first time…read more They were super responsive every time we have needed them. Can't recommend them highly enough.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

These guys really know what they're doing! They were quick they were efficient! And it was at the…read moreright price too. If you need some work on your air-conditioning or heating, these are the guys to call.

I came home to a hot mix my house was at 80*, I had called the company that put the AC unit in when…read moreI purchased the house to no prevail no answer so I went to yelp and looked got an answer immediately'. I can not thank them enough, spoke to me about what may be the issue, as I got off the phone my ac kicked on called to let them know I still wanted them to come out to check it out. Very professional, courteous, friendly and very knowledgeable over 40 plus years experience I'll take that any day! Great people and the job was completed quick gave me some options to help me out and appreciated their work and knowledge! I will definitely keep them in my contacts! AND I highly RECOMMEND!! Great guys! Thank you!!

I read a lot of comments. They were all positive so I was very happy that I picked the right…read morecompany. Definitely will hire these guys again. I called up. I was able to get in the same day they sent Aaron who was very courteous and professional he introduced himself asked me what my issues were. I told him he did a diagnostic and he didn't leave until he found what was going on. I love that. He called his boss for any suggestions the two work together and they double check triple check what the issue could be. They did say that I was down a couple of pounds of antifreeze which was fine for me and he decided to look at my thermostat and found that there was a hole behind it and that's what was causing the air conditioning to come on and off. He use some kind of putty he fixed the issue and I timed my air-conditioning to come back on again and it was over 17 minutes, so thank you Aaron so much for making sure that my wife and I will be comfortable this year

FLORIDA AIR Heating and Cooling!…read more It's hard to find an honest, hardworking company that actually does what they promise and sticks to the quoted price--but Florida Air did exactly that. They're a smaller, family-owned business, which I really appreciated. I spoke with Wesley about a leak in my Trane air handler evaporator. Their technician, Aaron, arrived right on time and even sent an "on the way" text beforehand. Aaron was professional throughout the entire process and completed the air handler replacement efficiently. Great communication, punctual service, and quality work from start to finish. Whether it's a 1st, 2nd, or 3rd Quote, Call Them! Highly recommend! ! Brad O. Florida Air Heating and Cooling HVAC Services Available 24/7 321-599-6220 Florida Air Heating and Cooling HVAC Services Available 24/7

Replacement of inside and outside in a day for first home. Professional clean and courteous. 3rd…read morehome they are taking care of and inspection was through. Knowledgeable and curious on the phone. Appointment were always on time.

Our AC went out, and this company diagnosed it as a failed T4 sensor and told us it would be a…read moresimple fix once the part was ordered. After waiting several days, we were told they couldn't find the part, had never heard of our unit brand (iAire), and to contact the manufacturer. When I called iAire, they immediately confirmed the sensor is not proprietary and that generic replacements are compatible. These are cheap and widely available online. Ranger told us they were not comfortable working on our unit and that we would need to find someone else. I'm frustrated that this was not communicated upfront, especially after we waited days in the Florida heat for answers. If the company is unwilling to service smaller brands or use generic parts, they should have told us during the initial visit instead of leaving us in limbo. When I tried to express any dissatisfaction with the situation, their phone rep repeatedly interrupted and talked over me, and I could barely get a sentence out. When I spoke with my fiancé later, he told me he had been treated the same way. I'm not happy with the poor communication, lack of service, and unwillingness to listen. They took our money and dropped us, gave us a headache, and now we will have to pay someone else to come and fix the issue. This was really poor customer service. They justified this by blaming everything on our "cheap, offbrand" unit and have made no attempt to make things right with us. They have not stood behind their own values. You can see from their responses to upset reviewers that they do not take ownership when they let their customers down and find any way to shift the responsibility for their mistakes. Shameful. We will be filing a complaint with the BBB.

Absolutely amazing service! Clean, fast and efficient. Service like of a big corporation but prices…read moreand treatment like of a small mom and pop. Get the best of both worlds with this company. Job done: complete replacement of my AC unit in my condo. AC was located in the middle of my appt and I remodeled making an open space look. Pictures attached.

Replaced my A/C Responsiveness, Punctuality, Quality, Value…read moreGreat service technician (ALEX) that was very thorough and informative. Great job on our A/C Replaced. The entire team is outstanding! The customer service is outstanding. Thank you Alex

My son was told he needed a new AC by some big AC company. I saw a recommendation for Scott's on…read moreNextdoor. I wanted an estimate because the big co wanted about 12 grand! I called Scott. He sounded very open and honest but also very professional and smart. He was kind enough to go out to see my son's system on a weekend about 2 hours after my call. Long story short, he does a thorough, and I mean taking apart the insides thorough analysis, diagnosis and proceeds to FIX IT! He fixed it! 130.00 fix! The big company said his valves were leaking. No, not. Scott didn't see valves leaking. So for now my son is enjoying the cold air in his home. When his system goes, we will no doubt ask Scott's Heat and Air!! We trust him!! Highly recommend Scott's Heat and Air!! Maria aka Gina Richi

I've had several issues with my A/C and lost trust in the company that sold and installed it (they…read morechanged ownership). Scott was recommended to us by a friend and now he's the only one I would call for HVAC. He's honest and knows his business. We highly recommend him.

I wanted professional advice as to how best to condition (dehumidify and cool) a space at my house…read more Steve Adcock (Advent A/C owner and installer/service technician recommeded an outstanding mini-split A/C solution (as did several other companies). Steve's proposal won-out (best price by a substantial margin, possible due to Advent A/C low overhead) - but what truly sold me were the outstanding reviews of his customer service (above and beyond every competitors customer ratings). I learned the reveiws were true based on the flawless installation (on-time, on-schedule) and the friendly manner of Steve and those working with him. Outstanding across the board. I am very happy with my mini-split, but even happier with Steve and Advent A/C!

Steve was referred to me by my neighbor and he did an excellent job. He was extremely thorough in…read moreservicing my entire HVAC system and was able to answer any questions I had. Very knowledgeable and friendly as well. Thx!

Amazing air conditioning service company! I've been using Advanced Air Conditioning and Heat for…read moreabout two years in Sebastian, Florida, to service my HVAC system. Unfortunately, my system finally died after 10 years and I had this company replace it. Phil Brantley, the owner is totally hands-on and gave me a reasonable price. He's on top of everything and has 2 seasoned and long-time employees, Jay and Dakota, working for him who do the servicing and installation. They are wonderful young men. Not only do they work very well together and did a magnificent job installing my system, but after their meticulous cleanup, you couldn't tell anything happened in my garage or outside where the condenser was installed. Great company, good value, and very honest! I wouldn't hesitate to recommend this company for all your HVAC system needs.

4/21/20: second visit by Advanced. This time the owner Phillip B. (Bill) came over. Phil (Bill) was…read moreEXTREMELY rude. First to my husband when he arrived and then to myself. We were actually in shock of just how unprofessional and disrespectful he was. We felt we were dealing with a completely different company than the one that serviced our air a few weeks ago (when Cory was the technician). I told Phillip/Bill he needs to learn from Cory how to treat customers and he said Cory didn't know about business. Well, Cory is keeping his company afloat and knows about how to treat customers. Phillip/Bill called a few minutes after he left. He implied he had been rude because he was afraid of getting sick (he was not wearing a mask). When my husband tried to explain that he had been rude even on the phone (BEFORE getting out of his truck) he said we were ignorant and hung up. Wow! Phillip/Bill lacks the minimum understanding of customer service! Refer to the picture of his message to us insulting us again. Stay away from this company!! And to Cory, please find another employer. You are too good to work for this unprofessional person.

I would highly recommend this business. They came out and serviced both of my homes…read moreair-conditioning and they were incredibly thorough and very knowledgeable. They offered me a one-year service agreement that was a good value!

From the owner: At Legacy Heating & Cooling, we specialize in keeping your home warm and comfortable through the…read moreholiday season and all year long! Serving Port St. Lucie and the surrounding areas, our licensed technicians are experts in furnace repair, heating system installation, emergency HVAC repairs, air conditioning service, and complete HVAC maintenance. We understand that timely, reliable service is crucial—especially before the busy winter and holiday gatherings. Our team is dedicated to prompt appointments, honest pricing, and ensuring your family’s comfort and safety. Whether you need routine heating system maintenance, furnace tune-ups, urgent heater or AC repairs, new HVAC installations, or professional duct cleaning to improve indoor air quality, we are your local solution. Breathe easy this season with our duct cleaning services that reduce allergens and dust—perfect for getting your home guest-ready. Heating repair near me, furnace installation, HVAC maintenance, duct cleaning, emergency heating repair, pre-holiday home service, indoor air quality, air conditioning service, heater tune-up, HVAC company Port St. Lucie. Call Legacy Heating & Cooling now to schedule reliable service before the holidays—your neighbors trust us for comfort, quality, and peace of mind all season long!