The person that came out was able to pinpoint two leaks that were unfortunately under the. I had…read morethem fixed and it took care of all problems at the pool.

We had American Leak Detection come out in 2021 to find a leak in our pool. They did a quick epoxy…read more(band-aid fix) and told us to fix it properly we would have to schedule a return trip. We called to schedule the actual repair and were told they were a few months out. American Leak Detection never called us back to schedule and never returned. We followed up in 2022 to get on the schedule to repair and never received a call back. In spring of 2023 they answered our call, came out and said we would need to pay for another leak detection that we already had back in 2021. Needless to say we are very dissatisfied with the lack of understanding and customer service to the hurdles we have endured for American Leak Detection to do their job that we have tried to schedule. It is not on us as customers to pay extra for their lack of organization in schedule when we requested multiple times to be place on their work schedule.

over 30 year customer. before Ryan took over. the office manager, bill, died sadly. now this year…read moreRyan doesn't answer calls. when he does, it's all excuses. had to threaten him with a lawsuit just to return my salt cell. Then he returned it filthy. What was once a great company under Tom Barth is no longer.

Horribly aggressive and dishonest. Unprofessional on every level. BBB could not do much about them…read morebut this type of business is what makes it hard to trust people.

Bought a pool from this store in Robinson. What a nightmare!!! Still a major mistake!!! Do NOT buy…read morehere! Was even verbally attacked by the employee that first sold me the pool in public. Will not ever go into that store again!!!! Send poor husband!

Anthony was great to work with. Answered all our questions and took the time going over things with…read moreus.

She was 5 hours late from our scheduled time to open our pool. She never called or answered our…read morecalls to see if she was still coming. When she finally showed up she didn't apologize and seemed very put out when we asked why she didn't let us know that she was still coming. Not very good customer service. We will not use her again.

From the owner: Pool Girl is a full service pool company for residential and commercial pools and spas. Pool Girl…read moreuses photometric water testing. All chemical adjustments are made at the time of service. Test results are emailed directly to the client and saved for future analysis and/or warranty work. Pool Girl is a Hayward Authorized Service Center and honors all available warranties for all pool components, regardless of the manufacturer. Pool Girl is: *Certified Pool Operator, NSPF *Certified Pool & Spa Technician, ATI *Licensed Home Improvement Contractor, PA *Licensed Commercial Pesticide Applicator, PA *Licensed Bathing Place Manager, Allegheny County, PA *Member of the Association of Pool & Spa Professionals *Member of the Better Business Bureau *Act 33 & 34 clearances Pool Girl offers service from open to close and everything in between. If you're looking to add automation, update your pool surface, get a new winter cover, or simply enjoy the pool you have for your family, friends & clients.

Made initial pool installation in the mid-90's and have always been there to offer assistance when…read moreany pool issues cropped up. Good installer and good support once pool is installed for many years thereafter.

Horrible building experience. Nothing was explained, when a mistake is made it was my fault and he…read moreeven threatened to stop construction. They use contractors and you never know when they are showing up. I personally know another customer that had the same experience. Auto cover was not the right type and sticks up over pavers causing a hazzard that I have to keep weights on so the cap doesn't blow off. Do not use. You've been warned!

Everything from getting info on all the pools, to picking out one, paying for it, arrangements for…read moredelivery. Everyone has been so nice and helpful.

Person who waited on me was very attentive, helped me with my purchase, and carried it to my car.read more