I was first aware of Kindred Hospital in Dayton, Ohio as an occupational therapy student. They…read moretake the worst of the worst patients in terms of diagnoses and those patients that no hospital will take but they need hospital care. A few years later, I moved to Florida and had the misfortune of having my boyfriend sentenced to Kindred Hospital in St. Petersburg. I was upset and with obvious good reason. He had a diagnosis of IPF and I knew this was not good. The facility in St. Pete isn't as nice as the one in Dayton but still... each room is private, the therapy is minimal. My boyfriend was never offered a shower. I think the bathroom is just for appearance' sake because physically, he could have done the shower, he just would have required supervision and, of course, 02. Was it because the aides are just used to people being bed-ridden? I have no idea. Why couldn't occupational therapy do it? I have no idea. Instead, when I got off work, I'd go to the hospital, give him a bed bath and change the sheets myself (which the aides gladly provided when I asked). The meals are delivered and if you want to eat the food warm, eat it quick because it cannot be heated up. The tray of food cannot enter, leave and enter again because of germs. I get that but if that's the case, deliver the shit hot which does not happen (nor does this happen in any other hospital or nursing facility, to be fair.) Being a former aide, I can attest that it is hard work getting patients up, doing 2 or 3 showers a day... however, we are talking about Kindred here. I refer you to the second sentence of the first paragraph. So is it too much to ask for timely answering of call lights? Yes, it apparently is. Ice water is an issue because the aide has to get it. I cannot tell you the number of times I ended up walking to the nurse's station, cup in hand, to interrupt conversations between nurses and aides after 15 minutes or longer of waiting for his call light to be answered. He was moved to another room so that the AC could be fixed. I can't remember it being broken but anyway, he was moved to another room. The call light and the overhead bed light chain were on the opposite side of the bed. This wouldn't be a big deal but for the fact that he was blind on that side (and nearly blind on the other) and the cords were not long enough to reach the bed. The bed couldn't be moved because of the medical equipment. So I tied sheets to the cords and it worked great. But why did I have to do this? Where is the common sense? Anyway, he was eventually moved back to the original room which brings us to the picc line fiasco. A picc line was placed which worked great. But one night he was rolling in his sleep and the place where the line was located began bleeding. Why a nurse or an aide wasn't checking him throughout the night will never be known. He called me and was very upset that he had turned on the call light a few times and was told that this would be looked into. I was being very patient and told him to give the nurses a chance. A few hours into the day shift, he was told that the nurse wanted to 'wait and see if the bleeding continued' before changing it. I did not find this appropriate and immediately called the administrator. At approximately the same time, my boyfriend posted the picture of the picc line on facebook. The administrator called me back and to her credit, she did sound concerned and she said she would check into it which I thought was a great idea, however, I told her she might want to hurry because the picture had already made it on facebook. The bleeding was taken care of after that within an appropriate time frame. Neither he nor I ever received an apology from the nursing staff. Kindred's care is no different than other facilities I've worked at or visited. I tell patient families all the time... stay involved with your loved one's healthcare. Do not assume that the staff cares. Do not assume your loved one is getting the care you think they are. Kindred's care in St. Pete is worse, overall, than other facilities I've worked at or visited. This is a shame because so many of these people are at death's door and can't speak, etc. Basic human decency will not be provided unless you or the patient speaks up.

Trying to find a patient in this facility is a very challenging task. The phone menu isn't adequate…read moreand when I dialed into one of the menu options I was put on hold for 11 minutes before I hung up. Very poor customer service...

The Case Management department is bar none! Carla, Garva, and Anita work together as a family,…read moregoing above and beyond assisting patients and family members from time of admission to date of discharge. They exude professionalism, empathy, compassion, patience, and service excellence. It is a pleasure working with this team facilitating discharges to the most safest and appropriate settings!

I would like to thanks RN: Ivelisse, Nelson, Lisa, Tiana. RT: Axel, Kristina. Supervisor: Michael…read moreat Kindred Hospital that take a great care of my husband. You guys have that kind of love and passion you need for this job. Thank you because even in the rainy days of the situation we are going through, you guys find the right words of support for us.

My father was here for a month and his care was exemplary. The entire team, from the front desk to…read morethe dedicated medical staff and administrative personnel, were incredibly caring, efficient and professional. The front desk ladies were always a pleasure upon check in, offering snacks and water. You immediately notice how clean and tidy the facility is, with masks and sanitizer available always at the entrance. Given my father's condition and special needs, I was concerned that he would decline but luckily, his care was superb. The nursing team, in particular Patricia and Licia (amazing care from those 2), along with Doreen, Abner, Daisy, and several others (sorry can't recall all their names) were rockstars! My dad's care required much patience and skill and they went above and beyond to provide that. CNA team was also wonderful in particular Ariyana (absolute sweetheart), Umar, Joe, Courtney, Irene and Diana...what an awesome team. They work very hard and I often wonder how many times a day do they get a thanks! Additionally, Monserrat from food services would come almost daily to check up on him and ensure his meals were enjoyable which they absolutely were, and just chat with him for a bit to make his days more enjoyable. She was an angel and we couldn't be more grateful for her extra care. Lastly, but just as memorable were administrative personnel: Kendra from case management and Maria Miranda from patient services, WOW what a pair of aces. Both were reachable, approachable and always willing to help at anytime. They really went the extra mile to provide support and ensure all the questions I had (which were always a lot) were answered and the family felt secure with his care plan. Maria even went as far as following up after his transfer to see how he was doing...unprompted by the way. Amazing services all around from a great team! Thank you Kindred team for your great care of my father!!

The care for my family member in part has been great - specifically Francy the male nurse and a…read morecouple of others. Some of the other staff not so much.

Such incredible service at this office. Because of my sports injuries and lots of history with…read moremuscular skeletal problems I am very particular about the modalities and manual adjustments I receive I have never left here in more pain. I'm always more resolved, and they are so personalized in their care. I'm so grateful to live close by this office! Thank you Bensa!!!

José and Nicole at Bensa have been amazing. They take their time with clients, they go above and…read morebeyond, and they take care to explain each procedure and how it can benefit a particular situation. I've been going for a year and have noticed great improvement in both my lower back pain and TMJ jaw pain. Highly recommend them!

Having been to therapy at other facilities and doctors offices, as well as working for orthopedic…read moresurgeons, I feel qualified to rate this PT company. I am so pleased to have found Fyzical in Ellenton. Well worth the wait to get in as the personal attention by all the therapists is awesome. Everyone is kind, friendly and is goal oriented toward getting patients to progress and heal. The site manager, Jeremiah, is great. Highly recommend this facility!!

Need therapy 3x/week (per orthopedic surgeon) for a total knee replacement and was able to get…read morefirst three appointments within several days of my first contact. They are *booked so far in advance* that I cannot get in for even one more appointment for two weeks. Sadly, this seems to be the norm (one appointment here, another appointment there); it is apparent that three visits/week are not possible, so I will be researching other clinics where I can receive the care needed for the very recent TKA. This saddens me, because I really liked the physical therapist and PTA I worked with those three appointments.

Doctor's Choice was established by a group of therapists who knew the business of patient care in…read morethe field. I started using them nearly 3 years ago. They were excellent until covid came along. In the process they allowed fear to take over and made an agreement with a large corporation. I didn't see much change until September this year when I needed them again. Now I seriously am thinking of changing if I can find someone else who can do what I need. This new company sold them a package which changed everything for the worse. The service has deteriorated quickly since September. Communication and scheduling has suffered. I was supposed to be having therapy once a week and in November was seen once. I find no fault with the people in the field. They are struggling to do their jobs. The parent company also tried to introduce a vaccine mandate. Even doctors are having difficulty scheduling their patients for therapy. Just a heads up. I hope things will get better but it doesn't look promising.

They are experienced, and they care about you; they are friendly and professional. They are not…read morecollege kids; they own the business.

Thanks for the wonderful care my Mom received. Her shoulder and neck are doing so much better.read more

Happy to say it is great to have an outstanding PT service at Request!…read moreMy husband has gone in the past...this time it was my turn. When I called them for an appt initially, it was going to take a few days but they promised to call if there was a cancellation...and they did! From the front desk to the PT techs to the PTs the service is amazing! I worked with Vanessa with problems due to sciatica....she followed up our appts. with emails and an exercise program to do at home at the same time. My leg now feels fine and I am able to resume my regular activities!

Both my wife and myself have had PT here, can fully recommend this place, Extremely friendly and…read moreefficient therapists, like being cared for a family.