It's rare to come across people who still enjoy their jobs, IP Nurse Jayna is one of a kind she…read moreleads with knowledge & integrity. Her passion shines through her & motivates those around her. She is such a GREAT addition to the already amazing Laguna Hills family & facility !

I would like to recognize Jayna Richardson, Infection Prevention Director at Laguna Hills Health…read moreand Rehab, for the outstanding work she does every day. Her urgency, professionalism, and generosity never go unnoticed. Jayna consistently goes above and beyond to ensure the safety and well-being of residents, patients, and staff, always responding promptly and effectively when needed. What truly sets her apart is her willingness to help others and her dedication to doing her job with excellence. She approaches every situation with compassion, knowledge, and a positive attitude. It is clear that she genuinely cares about the people she serves and takes great pride in her work. Laguna Hills Health and Rehab is fortunate to have someone as committed and hardworking as Jayna on their team. She is an incredible asset to the facility and an all-around great leader in infection prevention.

Meredith is excellent. Michelle at the front office is very helpful and professional.read more

I have only good things to say about this office! Michelle the receptionist is fantastic! From the…read moretime I called to schedule (because my Orthopedist office referred me)Michelle tried to help me get a mistake made by the Dr.office corrected. She was kind and competent. I wish all medical offices were run like this! I can't say enough about how wonderful Meridith my therapist is! She is a pro! She has great compassion even though she has been doing this a long time and probably seen it all before. She treated me with respect and patience while I tried to get my tiny pinky to cooperate. It hurt but she was like part cheerleader and part "tough love" parent with every visit. Everyone in the office is great! This is Hands on Hands in Laguna Hills and not affiliated with the other "Hands on"! The doctors office needs to make sure this is the office they select!

Olivia is amazing and I highly recommend her! My son was scheduled for a tongue, lip, and buccal…read morerevision and I desperately needed to get into an OT with short notice. Olivia was able to squeeze me in and prep my husband, son and I for the surgery. We met with her several times after to work on his oral function after his initial evaluation. She emailed me a detailed plan with many at-home exercises we could do with my son to help build his oral strength to improve his sucking and oral motor skills. It was apparent my son absolutely adored Olivia. She is very kind and gentle and has a calming energy that I think he was drawn to. In addition, Olivia followed up with us several times to check in on my son's progress which I really appreciated. I highly recommend Olivia as she is well-trained, professional, down-to-earth and simply a kind human being.

BEST OT EVER! After a lactation consult, we were referred to a few OTs for a tongue and lip tie. I…read morechose Olivia first because her quick response to seeing our daughter (because this mama was tired of breastfeeding struggles)! Olivia guided us with great workouts for her mouth, sent an email of our guide, and checked in on us. She would even send me videos of exercises I needed more help with. Within a week, I saw such an improvement in her oral skills. We saw Olivia a few times for oral exercises and craniosacral fascial therapy. Within two weeks, our girl was LOOSE and ready for her tongue and lip release. I never realized how tense our baby was until Olivia worked her magic and I was able to hold our baby as if she melted into me. If you are looking for someone who is caring and knowledgeable, Olivia is your gal! Seriously, we have a brand new baby after seeing Olivia. I wish I had seemed help earlier. Thank you Olivia for seriously changing our lives and our daughter's. I'm seriously looking forward to if there are any more challenges because I know Olivia will be there to help us through them.

End to end this facility delivers the best care of any we have experienced! Everyone who works here…read moreseems to embrace their role and deliver care with empathy and patience. Kim engages residents in fun activities. Ali is a nurse I wish we could take home with us due to her kindness and genuine concern for her patients, and Heidi was just amazing as she helped mom stay positive while navigating loss of speaking and difficulty eating. What a terrific organization from front desk staff to every aspect of care!

My mother was a resident there for 30 days after a broken hip. The staff is so kind, understanding…read moreand patient. My mom has severe dementia so it was not easy for her or for them. Under the circumstances, they did an excellent job! The General Manager, Spencer, greeted and spoke to my mom every day in Italian and she felt special. Laura, her RN, was impressive and didn't miss a beat. Jessica and Victor, the CMA's, were especially kind and patient with my mom. Kimberly, Activity Director, brought a smile to everyone and was always uplifting. Thank you for taking g good care of my mother.

Staff and owner are the most amazing caring people! The office is beautiful and well laid out for…read morecomfort and safety. Taking my son here has been the best choice I've made in a long time. They truly care about their patients and families and go out of their way to provide my son with everything he needs and all the tools to make his day to day easier and happier. Couldn't say enough good things about this company and staff!

Our experience with Connection Clinic was great! My daughter's Therapist was Ms Jean who she really…read moreenjoying being with. The ownership is very caring and really cares about the kiddos!

First time there, I've been to a few other physical therapy locations here in South County. I can…read morehonestly say that this has been the most knowledgeable, communicative in regard to my care, Professional location I have seen in the past several years! Additionally, the office staff is very nice and efficient, in regards to scheduling, reminders, notes, etc. Today I learned a lot about what exercises I could be doing to increase strength, after my surgery. Brian, the physical therapist was top-notch. Hopefully I'll be able to do another review soon.

it was my first time going here today and everyone was extremely helpful, I had bryan as my…read morephysical therapist, and he was awesome, alexus and jesse were also super helpful! Highly recommend this place

Clarissa at Infinity Kids Physical Therapy is amazing. We started around 5 months old for a mild…read moretightness/leaning issue, and she was so patient, gentle, and knowledgeable from day one. My baby cried a lot at first, but Clarissa always knew how to calm her down and turn sessions into play. Over time, there was much less resistance and she became more comfortable during sessions. Now at 15 months, she's doing so much better--standing, walking, and moving confidently. She has officially graduated from PT! Clarissa answered all my questions, never rushed us, and truly cares. She's especially great with fussy babies. Highly recommend!

A truly phenomenal place that provides fantastic high quality care in the form of speech therapy to…read moremy level 3 autistic / non verbal son. He has been seen by multiple specialists and every time in every interaction our office experience has been nothing short of productive, thoughtful and comprehensive in the level of feedback we have received. Mikaela especially has been great with both my daughter (who is verbal) as well as my son and we recommend this place to anyone and everyone in need.

Amazing service. Thank you for putting patients first. Highly recommend. Went for hip surgery.read more

I am writing regarding my first physical therapy session yesterday. Unfortunately, the experience…read morefell significantly below reasonable professional expectations. The total hands-on treatment time was extremely limited. I was placed on a heat pad for approximately 10-15 minutes, briefly instructed to perform a few movements, and then most of the remaining time was spent printing exercise sheets. There was minimal direct supervision, minimal therapeutic engagement, and little professional attention devoted to my condition. In addition, my appointment began 20-30 minutes late. After being taken to the room, I waited again without assistance for approximately 10 minutes. This reflects poor time management and lack of organization. For comparison, I previously underwent shoulder rehabilitation at California Rehabilitation for six months. Their sessions were structured, focused, and typically lasted 40-45 minutes with active therapeutic involvement. Yesterday's session did not meet that standard in any measurable way. Given the limited session time, lack of therapeutic concentration, and overall inefficiency, I do not believe continuing treatment at your facility is appropriate. Please cancel all of my upcoming appointments immediately. I would also like the General Manager to contact me directly regarding this matter. I believe there are clear concerns about quality of care, professionalism, and staff training that need to be addressed. I expect confirmation of cancellation and a follow-up call at your earliest convenience.

Speaking as a Special Education Teacher from another country who's been going to different places…read morein many different countries for my student's therapy, I am so amazed by everything that we got from this place. I can not find any other place that can deliver wonderful result in such short amount of time as OTEIM! This place is amazing! The Medical Director is very nice and very much willing to share her knowledge to people without hesitation. She's been helping us a lot with bunch of strategies and went over and beyond to help us. Each and every one of the therapists here are very good. They all provide the best and we are happy with everyone we've worked with. Everything that has been done works very well for my student and other people that I know of. I can totally say that my student is now a different child. Reach out to OTEIM and ask. Thank you!

From the owner: At OTEIM we provide pediatric Occupational Therapy services for children 0-12 in the comfort of our…read moreclients' home. Many parents and children find it challenging to access traditional clinic-based therapy so OTEIM makes getting your little one the therapy they need accessible and convenient. In-home occupational therapy allows us to directly observe clients in their own living environments, enabling us to tailor interventions and recommendations specific to the unique needs and challenges of the child and family as a whole. This level of personalization enhances the effectiveness of therapy and fosters a stronger therapist-client relationship. In-home sessions create opportunities for family members to actively participate, learn, and support their loved ones in their daily activities. This collaborative approach ensures continuity of care and empowers families to continue implementing strategies beyond therapy sessions. By working directly in our clients home environments, we can address specific challenges and goals related to activities of daily living (ADLs), sensory integration, functional attention, play skills and family integration. This functional approach ensures that therapy directly translates into improved independence and quality of life for all of our clients and families!

My son started going to Grace Therapies when he was 22 months old. He came with only 4 words. Over…read morethe last 14 months he has blossomed and now can talk in 6 word phrases. He would not be where he is today without the help of his therapists. What makes Grace Therapies stand out is the level of professionalism met with genuine care. He worked with several different therapists and they were all so kind and my son felt very comfortable and looked forward to coming to each session. If there were ever a time I or they needed to reschedule, it was always addressed early on and an effort to make accommodations were made. Today, we close this chapter at Grace Therapies and I cannot express how grateful I am for the service my son received. They will always hold a special place in our hearts. If you are a parent looking for exceptional speech services for your child, Grace Therapies is a wonderful place to start!

My daughter received speech therapy here twice a week for the last 9 months and finally…read more"graduated"! I'm happy to say that her latest assessment from the school district had her test "Average" for speech and language, which means that she does not need additional special education. This is proof to me that speech therapy helped my daughter's development, and I'm very grateful to her therapists, Miss Judy and Miss Shannon. They did a great job with my daughter and had no problem having me join their sessions in the background. Communication from the office was great when it came to canceled or rescheduled appointments (which didn't happen often). Overall, my experience here was wonderful and I highly recommend it for your child's speech development needs!