Dr. Char is an excellent ophthalmologist who genuinely cares about his patients. He was very…read moreattentive, listened carefully to my concerns, and made sure I was comfortable throughout the visit. I have been going to him for eye care for nearly 15 years and I feel confident in his expertise and would trust him with my eye care anytime.

I applied twice on the internet for a appointment to set up a exam due to a cataract impairing my…read morevision. And never received any text or phone calls.

This is a great office and I've been going here for years! I've always been confident in the care I…read morereceive here and have been consistently happy with their prices and selection. Definitely recommend!

I've been going to Ashburn Vision Source for several years, and while the doctors themselves are…read morecompetent, thorough, and genuinely good at what they do, the front-of-house experience is consistently disappointing. The front-of-house (front desk and the folks that fit your glasses) are often very young, unprofessional, and not well-informed about eyewear or basic customer service. They struggle to answer questions clearly, offer poor or incorrect advice, and overall seem unsure of how to communicate with patients. For anyone getting glasses for the first time or navigating more complex vision needs, this can quickly become a frustrating and stressful experience. You truly need to do your own research ahead of time and know exactly what you're looking for before you walk in--otherwise you may end up in a nightmare scenario. Scheduling appointments is another challenge. Every phone call feels like an inconvenience to them; the tone is unhelpful, rushed, and sometimes even dismissive. There's often audible sighing or irritation when trying to find an appointment time that works. It's clear they don't want to be there, and unfortunately it shows in the service. The only reason I continue to return is because this is the closest location covered by my insurance. If proximity or insurance coverage isn't an issue for you, I would strongly recommend choosing a different provider. The doctors are excellent, but the overall experience is significantly downgraded by the front desk staff.

Dr.Nasrullah is a fantastic doctor/surgeon. He recently preformed lasik on my and I am 19 years old…read moreand every aspect of my experience with this procedure went very smoothly and he was very calm and patient and explained everything and made me feel super comfortable during the actual surgery. He is really the best and is super kind.

Dr Nasrullah did my aunt's cataracts. We attended her Presurgery appointments as well as the day…read moreof her procedure. On our first visit, Farida walked her through the procedure and answered all her questions. She was upfront about cost and even checked our insurance to determine what our final cost would be. We met Dr Nasrullah during our initial visit. He was very nice and took his time answering our questions. He explained the procedure and what would happen afterwards. We were glad we got to meet him that day because we felt much better about the procedure and decided to move forward. On the day of the procedure, we met Dr Nasrullah at the Reston Surgical Center. He reviewed the process and procedure again and answered our questions. They collected payment the day of the procedure. Cash or Credit Cards only- no checks accepted. The process was as quick as Dr Nasrullah described. The process itself took about 20 minutes, but with the preparation and post care we were at the center for about 2 hrs. Before the procedure, my aunt's vision was -6 due to the cataract. Now her vision is 20/20! Very happy with the results!

Dr Char is the best ophthamologist I have ever been to! He's very knowledgeable, thorough, and on…read moretop of that he's a really nice guy! His staff is friendly and competent, as well. Highly recommended.

My wife and I have been going to Dr. Char for almost 20 years and we highly recommend him. Very…read morefriendly staff, and very thorough examinations.

I'm 75 and experience extreme Dry Eye which has been steady growing worse over last 5 years. I…read moreneeded an appointment like yesterday .I had been to an eye doctor six weeks ago (very proactive in my care) but something just wasn't right. It turned out that my eyes are in the danger zone for dryness and my plugs in my tear ducts had fallen out after two weeks!! The young lady scheduled me for the next day !! The most professional, warm and kind receptionist . This is the type that you would like to see reception manned. Dr. Simon was great! He understood exactly what I was going through. We have a plan. The medication I needed was way above my Senior Social Security and he was able to get it down to where I can manage. Pretty sad when you have to trade your eyesight for something else!! love this practice have now joined them officially from my previous practice of 30 years. Five star review!

Extremely poor quality service. They required 2 appointments for complete vision testing;…read moreophthalmologist providing peripheral testing was not willing/able to also provide an eyeglass correction Rx at the same visit, so a second appt at a different location was required the following day. They charged an extra $55 fee to complete a 1-page DMV form documenting the examination results. Which DMV initially rejected for being incomplete. When returning to have the form updated, and before leaving their office, we saw the form was again incomplete and in error, so we waited longer for them to fix it. They also charged an additional $$ fee to obtain the eyeglass Rx, even tho we have VSP insurance. Then when their paper eyeglass Rx was taken to Costco to buy glasses, the Costco optician said the paper Rx from Dulles Eye Associates was incomplete. We called to request the complete Rx, but the person answering the phone had to transfer us and we left a voicemail that said they would respond within "48 hours". Then a complete Rx was emailed as requested, but when speaking on the phone with their staff member, they refused to even acknowledge their errors, no apology offered for our inconvenience. When an explanation was solicited, their only explanation given was "Things happen". While the doctor himself seemed nice, appointments were readily available, and they had lots (3+) support staff behind the desk, BUT their attention to detail and office organization (agree with 'chaotic' characterization by other reviewer) was poor. Most importantly, the quality of service provided to us was unsatisfactory.

I was referred by Inova Loudoun - not through a personal recommendation. The front desk staff is…read moreterrible. Even if he was an amazing doctor, I would still not go there again because of them. Completely useless and rude. My visit was 5 minutes. I waited for an hour. I would feel very uncomfortable with him doing a procedure on my eye. My issue is not resolved either - which is unfortunate

The office fit me in same day which was super appreciated. The office was clean and comfortable…read more The ladies at the front desk were helpful and welcoming. Parking was plentiful as well. The doctor was kind, knowledgeable, and attentive.

RUN RUN AWAY FROM THIS FACILITY !!! They care only about making enough profit !! Very…read moreunprofessional when it comes to proof of itemized statements. To make matters worse, I was overcharged for services I didn't even receive. When I brought it up to the billing department, they were rude and unhelpful, insisting the charges were correct without even reviewing the details. When I finally saw the optometrist, the exam felt rushed and impersonal. I tried to explain my vision concerns, but I felt like I was being brushed off. The doctor barely made eye contact and didn't take the time to answer my questions. ALSO THEY ASK YOU IF YOU HAVE MEDICAL INSURANCE AS WELL SO THAT WAY THEY WILL CHARGE YOUR INSURANCE FOR MORE EXAMS AND TELL YOU THE YOUR EYE PRESSURE IS HIGH. Bullshit.

Eyedocdulles withholds pd measurements from prescriptions. I have been a long-time patient with Dr…read more Barnett as well as my family. I have purchased glasses from her facility in the past where pd ratings were recorded. At my annual appointment, I asked for my pd measurement because I would like the flexibility of purchasing my glasses elsewhere at a reasonable cost. I was told that by giving out the PD measurement, Eyedocdulles would liable for any mistakes that another company may make. I explained that I would not hold them liable for any mistakes that another company makes but they would not release the pd rating which is in my file. I would expect Dr. Barnett to be a doctor first and a salesperson second. Our family will no longer be patients of Dr. Barnett and her practice.

Dr. Mohanan has been my optometrist for years now, and she is always fantastic. Antonio is great as…read morewell. He goes above and beyond to ensure your glasses and sunglasses fit perfectly and you can see clearly.

The service for purchasing glasses was unsatisfactory. I could not use the glasses once I received…read morethem. They would not refund that total amount that I paid when I went back to return them. They were expensive, I expected better as they had good reviews. Very unfortunate as I did receive great care from Dr. Mohanan. If you happen to go here, don't purchase the glasses from them, go elsewhere.

I was referred to The Virginia Retina Center and given the most thorough eye exam that I have ever…read morehad in over 30 years since I started wearing glasses. More recently, I experienced flashes and was promptly given an appointment. I have absolute confidence in this practice and have recommended them to friends and family.

I have been treated by several doctors at Virginia Eye Center. Dr. Ziai is my primary care…read morespecialist. She's incredibly thorough and takes the time to explain all the tests. Dr. Merrell did cataract surgery in both eyes. I have no complaints with either the surgery or the follow-up care. She also took the time to explain all the steps involved with cataract surgery and the follow up. Dr. Bourdeau was also part of the follow up and am seeing her now for itchy, dry eyes. All the assistants have been great. I have such confidence in the doctors that even though I moved an hour away, I still keep my appointments with Virginia Eye Center.

Very good experience. the staff is super nice and Dr. Bourdeau answered all my questions.read more