I believe this is associated with Shark's Fish and Chicken rather than the Chicken & More that the Yelp search turned up, but anyway this may be a follow up review from me, because I think it needs to be said that my last 3 attempts to patronize local establishments have failed miserably. The glaring failure mainly stems from an order attempted to be placed on a Wednesday early in the day around 4pm. I didn't think it would be too busy or rushed to place an order and receive anything but average service during this time. I was greeted on the phone with a message of can you hold and heard the receiver placed down with the employee cursing at what I can only assume as another employee for about a 10 minute rant and then a 10 minute conversation with again assuming a regular customer, because it ended with a tell your mother I said Hi, ending to it, only then to hear the click and dial tone to end the call. I was picking up the order for my 90 year old mother, so I called back to the same person who answered previously with an unimpressed can I help you, to which I responded you just hung up on me. She immediately responded, I did not hang up on you, my finger did! It's called a mistake. You called me back to tell me THAT? I, surprised at this response said no, I called back to place an order, I just told you that to inform you that I was the same person you were last talking on the phone to. I then proceeded to order my food to get a nonchalant answer of "number 77," and a click of the receiver. I arrived 15 minutes later and told to only who I could assume was the receiver of my call at the window with the order number of 77 to have them question my order and then repeat the wrong order and a response of that is NOT your order number, and then have me repeat my order. After 20 more minutes of waiting and watching the kitchen begin to prepare my order, getting hot food was the only positive that came from my visit. The other two times were the cold foods, wrong prices than were quoted and missing items from my order. I try to support local restaurants but with this degree of service it's hard to repeat business at local restaurants. read more
