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    Chickasaw Telecom Service

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Chickasaw Telecom Service

    Internet service providers

    Telecommunications

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    9 years ago

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    T-Mobile

    T-Mobile

    (4 reviews)

    Parker is the best mobile expert around. He is so attentive and helpful, even when the store is…read morereally busy he stays patient and professional. Overall a wonderful experience everytime I go in, the tmobile users in stillwater are so lucky to have him. Great service I look forward to going in while he is working.

    My phone wasn't working because the SIM card had failed. I walked in to get it replaced and the…read morerepresentative told me it would be $27.50 WTF?? Every T-Mobile corporate direct store I've ever been in will replace them for free. They have hundreds on hand that T-Mobile supplies them with for FREE. The only time I've ever seen a charge for a SIM card was from an indirect store and it was only $10. The rep told me they were a direct store and also the only one in town. Maybe that's why they feel they can F over their customer base. I sat down in there store, called T-Mobile, and explained the situation. The rep on the phone apologized and overnighted me one over the phone for FREE! I was going to upgrade my iPhone in 4 days on August 3 considering I just paid mine off and add my sister to my plan. I just moved to town but why would I give them any of my business after that? I'll either do it in Tulsa or OKC this weekend or I'll just do that over the phone with customer care as well. Congratulations Stillwater T-Mobile you lost my business. FYI to anyone else who made it this far. They maybe the only T-Mobile store in town but they can't offer you a better deal then the T-Mobile customer care line.

    Cowboy Net

    Cowboy Net

    (4 reviews)

    The billing process makes no rational sense. We turned in our equipment in January, after no bills…read morefor several months, and I settled up with the man in the office in cash. Now in April we continue to get bills, with multiple billing charges listed for the same month. My mom was very upset for years trying to figure out the non-sensical billing statements, being pressured to pay for months that she was sure she already paid for. The office is cluttered in chaos. The Internet service was also not reliable.

    Chuck,…read more I am writing this letter because what you have told Daniels father about the billing issue is not consistent with the conversations I have had with you regarding this matter, nor is it consistent with what you have told Daniel himself. If this were my account I would pursue the matter but I am just a close friend that takes care of Daniels house and dog when he is away and helps him with various misc matters so he can focus on school without distraction. When Daniels internet was acting up naturally he went to your website to see if there was any issues with service that may have been posted and saw the rates for local service and noticed it was not consistent with his bill. When he called and asked about it you told him he was being billed for Rural service and he must be on the Yost tower. The difference was $10.00 per month from the local rate on the site and this matched Daniels billed rate. I looked at the radius of your towers and it became clear Daniel was not Rural nor on the Yost tower. I came down and talked with you about this (evidence in hand) and you said you would get the billing adjusted to the correct rate. Which was fine and I said for the amount that was over billed over the life of his account he would like faster internet which if billed would have been an addition $5.00 per month however you over billed his account over $200.00 over the life of the account. WE DISCUSSED ALL OF THIS!!!! The Techs over a month long stretch of working on his service until finally getting it to a satisfactory working condition increased the speed, however the speed was only increased after we discussed that and it still did not make a difference for approximately another 3 weeks until they rewired the whole house. So you can imagine my surprise when I talk to Daniel and he tells me you are telling his dad he has been getting billed for faster internet all this time. No he has not!!!! I assure you Daniel games and he knows what the internet download and upload speeds were prior to all this. You sir are either having a memory lapse, have your facts confused, or a re a con-artist. As I told you I worked in the legal field and that is why when I came down to discuss the billing issue with the towers I had maps and GPS coordinates to prove my point and you know Daniel was being billed for Rural service and not faster internet, you told me that yourself in person and on the phone. You made an agreement to increase Daniels internet speed for the 2+ years he was over billed at the Rural rate and not you have a new story your telling his Dad? The new story is he had this other internet plan for a faster speed that doesn't match his billed rate nor did it exist when his service was initiated? That makes no sense. I doubt you will do the right thing and as it is not my account all I can do is write a Yelp and Facebook review to share my experience with your company and try to warn others from the deceptive billing practices. I will now tell all the people I meet moving to Stillwater at the hotel college students. Likely you would be future billing victims! *A only one tech that works for this company has a degree and knows what he is doing all the rest are students with little or no knowledge or problem solving skills. *Time to get the internet fixed was 4 weeks because Techs were not capable. Shad Quinn

    Chickasaw Telecom Service - telecommunications - Updated May 2026

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