Cancel

    Open app

    Search

    Chick-fil-A

    2.7 (18 reviews)
    Closed • Closed
    Updated 1 month ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?

    You might also consider

    Recommended Reviews - Chick-fil-A

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This Chick-fil-A Chicken Sandwich is obviously burnt and tastes burnt as well.
    Michaela I.

    I would give 0 stars if the app would let me. This is THE absolute WORST location. They rarely get orders right. The food quality is always subpar. Their customer service is hit or miss, mostly miss. Whenever you manage to get a decent person service-wise, you never see them again at that location and it's still just the bare minimum of expectation for a Chick-fil-A. If you submit a complaint through the corporation's system (called CARES), this location will NEVER respond. Anytime you go inside, most of the tables are dirty and there is rarely anyone cleaning in the dining room. They are also the only location I've ever been to that doesn't have a self-service station with basic items like NAPKINS. You have to go up to the front counter and wait for someone to acknowledge you just to get napkins, or a fork, because they don't have anything out for customer ease of access.

    This is how the Fries came when we took them out of the bag. It's like somebody ate half of them before they were given to us.

    The Chick-fil-A at Palomar is not the typical great Chick-fil-A experience. The chicken is hit or miss, meaning that a lot of times you can get a bad bite of chicken. The workers aren't very friendly either. Some of them try. I never go inside the restaurant because they are 10 times slower inside than the drive-through. tonight, they hardly gave my daughter any french fries in her meal. It's so bad that I decided to leave this review. I'm going to post a picture of the french fries that we ordered. See for yourself.

    Medium fry vs. large

    See all

    9 days ago

    Fantastic and consistent service. Chic fil a is one of the few companies left that respects its customers.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Warren M.
    4
    660
    235

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dustin N.
    22
    19
    47

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Wonderful food & service. Will definitely be coming back!! I was even personally delivered sauce by Eli Pyles. Thank you, Chick-fil-A!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Slow drive-thru, especially for mobile orders that should be quicker and consistently forget items from orders.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim D.
    0
    111
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Big H.
    0
    10
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Chick-fil-A

    You might also consider

    Pollo Azul

    Pollo Azul

    3.5(10 reviews)
    5.3 mi

    I've seen really good reviews for this place and was finally able to try it. The inside was way…read morebigger than expected and I loved the big booth style (even though it was only me). The staff was very friendly, knowledgeable, and great recommendations. I got the quarter chicken & churrasco steak, and a chicken empanadas (recommended). Everything was delicious and you really get way more that what you pay for! The steak was super tender - get a side of chimichurri with it! The empanada through me off - in a good way. It had chicken, olives, boiled eggs in it. At first I was confused but with the second bite I was hooked. Also the crust was buttery and has a perfect bite to it. I've never had anything like it before. I can't wait to try the beef empanada next time. If you want to try something new I would definitely try this place!

    Thank you so much for the amazing service! The lady who was at the front counter to take our order…read moreand brought out the food went above and beyond to accommodate my family. She took the time to bring out a roll, fresh baked cookie, make sure we had all the things we would need, and changed the TV to a children's show so my husband and I could enjoy a date even with our tag along. The food was outstanding! Tasted like it was straight from Latin/South America. Which obviously is a compliment coming from a Colombian and a gringa who loves her food with a Latin flair! Steak is medium with a nice char, and the chicken has a seasoning that is reminiscent of the Caribbean. Rice and beans are always a great combo and you absolutely cannot go wrong with the plantains! We had a chicken empanada which was cooked to perfection, my only regret is not trying the beef empanada as well! Go here. You won't regret it!

    Photos
    Pollo Azul
    Pollo Azul
    Pollo Azul

    See all

    KFC

    KFC

    2.5(21 reviews)
    4.8 mi
    •$

    Horrible. Rude. And flat out disgusting. If I wanted attitude while ordering food, I'd take the…read moreskyway to India. This KFC acts like YOU are the problem for daring to ask for fried chicken, and they, SHOCKING, don't have any. At a place literally called 'Kentucky Fried Chicken'!!! Every time we've asked, "Okay, what do you have then?", we get incorrect answers, attitude, or flat-out silence. We've been yelled at, cussed at, laughed at, IGNORED, and DENIED service more times than I can count!!! They almost NEVER have good chicken. Half the time they don't have crispy, sometimes they don't have original, sometimes they claim they have nothing at all, and when you ask politely what they do have, they get ANGRY at you and DEMAND you to tell them what you want! How the hell are we supposed to do that if you are out of almost everything we ask for?! I don't give 1‑star reviews lightly, I will 5‑star almost anything with a pulse... but this place? I'm not convinced anyone working here is fully awake, aware, or even sober!! You can SMELL the weed pouring out of the drive‑through window. Their eyes are wide, stunned, bloodshot... it's like being dragged into a dark hole vortex portal that throws you into indie horror movie universe. I have been desperate to find the corporate number to report these people and their atrocious impulse to yell back at a customer! Christ!! For years we've tried giving this location chance after chance. Different cars, different family members, different times of day.... they have the same rude behavior, give the same wrong orders, operate in the same chaos, so we KNOW they are not just singling us out. We've driven away empty‑handed many times because they either wouldn't respond or were completely incomprehensible!!! They've shorted us pieces of chicken, lied about what they have, and snapped at us for asking simple questions like whether we can order an 8 or 12 piece crispy meal. They get mad when you CLARIFY your order, even when they are the ones who repeated it wrong!! It's like they're offended by the idea of doing their job!! Like what the actual fuck?? Who the hell do these people think they are?!?! They are getting ANGRY at us because they tried saying "original" chicken back to us when we would clarify that 'no we said crispy, please'?! And they somehow thought it was their mighty-high-horse-right to yell at us that they don't have cripsy?!?!?! YELL at us!!! Like holy hell!! Why couldn't they clarify that they don't have cripsy when they asked us WHICH type of chicken we wanted for our basket AFTER they knew how many pieces we wanted?!?! It's like if a cynical person popped an entire bottle of bitch pills down their throats! When you pull up to the window and question the attitude, they act unhinged... flailing arms, constipated body language, and glaring like you're the one causing trouble!! It's honestly unsettling!!! Last night, we pulled up before 9pm, and the voice on the speaker sounded high out of his mind: "Uh, yeah?" We asked for an 8‑piece original meal. No answer. Minutes later: "...yeah, go ahead." We repeated the order clearly. Silence. When we asked if he was still there, he snickered and said "uh huh, go ahead," followed by coughing and what sounded like a muted headset. Meanwhile, employees were ducking behind walls, laughing, and hiding from cars. Oookay... McDonald's it is, then, I guess?! We don't go here often, but we've been here enough over the years to confidently say this isn't a one‑time issue. It's a pattern. And it's not just us, we CONSTANTLY see other customers frustrated, repeating their orders, being told to pull forward because something went wrong, or laughing nervously because the employees are so rude and unprofessional. This location has a great legacy in Kentucky, but the current staff does not care AT ALL. If it's late at night or anywhere near dinner time, good luck. The employees act like serving chicken is a personal insult to them. This place is absolute chaos, and it's honestly shocking it's allowed to operate like this. Absolute Trash.

    My last two trips here have ended in wrong/missing items. The first time all the biscuits and a…read moreside was missing. They're across town so running back out was a no go. A call did nothing but get my name on a list if I came back in. Last night I ordered a regular chicken sandwich meal. Didn't need what they forgot the last time so didn't mention it again. Checked my bag to make sure everything was there. At the next stop light pulled the sandwich out and it was the spicy, not what I ordered. It had at least half a cup of the hot mayo sauce on it. It was wrong and a mess. My last trip to this location.

    Photos
    KFC
    KFC
    KFC

    See all

    Chick-fil-A - hotdogs - Updated October 2026

    Loading...
    Loading...
    Loading...