I just tried the spicy AND mild limited edition Waffle Sandwiches from this location! The sandwiches were decent - cooked well and mildly flavored. I especially enjoy dunking 1/4 to 1/2 of my sandwich in the complimentary syrup. Customer service is great, especially with the morning and early daytime crew. It's refreshing to see young people doing customer service well..parking can be tricky but the parking design is excellent! They've made changes that I think will make it a lot safer for cars and pedestrians in the busy area. read more

Chick-fil-A - Fast Food Near Me - Laurel, Maryland

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Chick-fil-A Waffle Review I tried the new spicy chicken waffle and yeah... no. The waffle was saggy, flimsy, and honestly had me questioning who approved this in the test kitchen. Chick-fil-A is amazing at a lot of things, but waffles might not be one of them. I really think they should stick to biscuits because this wasn't it at all. Flavor? Off. Texture? Off. Experience? Would not recommend. Save your coins and get the regular spicy chicken biscuit instead! read more

Chick-fil-A - Chick Chick-fil-A Waffle breakfast sandwich - Fast Food Near Me - Laurel, Maryland

My favorite thing at Chick-fil-A is going to be gone after tomorrow until next summer! The peach milkshake is like that! If you haven't tried it or you have and you love it like I do, you have 24 hours! It's sooo good. I stopped by earlier. Service was great! If someone at corporate is reading this, can the peach milkshake last until labor day?! Wishful thinking but won't be hurt! read more

Chick-fil-A - Anyone tried this yet? - Fast Food Near Me - Laurel, Maryland

This is the worst run location I have ever been to. Slow is the only speed at this location. With 2 lanes for ordering and picking up food, this only makes the word "SLOW" even worse. Picking up food at 2:30 pm on Monday, April 20th took 25 Minutes. Never again. The staff is only interested in goofing off with other staff. And everything is FUNNY apparently. Beware, this location will give you heartburn even before you get your food, if you get your food. read more

The last time I was here, they charged me 0.25 for water. I feel like that's not at other stores and completely unnecessary. And the last two times I've been to this location, the fries were cooked wrong and the texture was off. read more

I decided to visit this Chick-fil-A location after a scheduled medical appointment. I always find a table and order via the Chick-fil-A app. The ordered menu items were brought to my table. During my dining experience, I observed the Chick-fil-A staff were preoccupied with each other in the dining area. I was not approached by the Chick-fil-A staff about my dining experience. No one came by to inquire if I wanted a refill on my drink. This was my first Chick-fil-A experience at any location nationwide, in which the staff were reluctant to interact with me. I hope the corporate staff of Chick-fil-A would provide further training to the personnel at the Laurel location in the near future, so that customers would have a positive experience. read more

I went to buy my dinner for me and my husband and I ordered a market salad with 2 apple cider vinegar dressing + cool chicken wrap with 2 avocados dressing and when I get to pick up my food to drive thru, they said they can not give me another avocado dressing for my cool chicken wrap and I ask for the Manager and I spoke with Carolina regarding this issue and she still wants to charge me $0.27 cents for avocado dressing this is so ridiculous I never had a experience like that in any chick flit A and I am a signature member I hope the owner of this company do something about this issue read more

Chick-fil-A - Chick-fil-A- Cool Wrap Meal - Fast Food Near Me - Laurel, Maryland

Lines were comparable to any other chic fila ... ordered with the girls standing in the lanes .... Typically you can pay with card with them but we still had to stop at the next girl to pay whether cash or card. Food was the same as everywhere else. Fast fast fast...signage to get in and out the lot and lines were good. read more

I'm not a big Chick-fil-A fan, for a lot of reasons that I don't need to get into here. But the most is that I don't find their food appetizing. In the least. Then, why, you may be asking, did I come here. I got a gift card recently from a family member. Instead of letting that go to waste I will use it. I can confirm that this place is busy and if you choose to dine in, park away from the line of cars in the drive thru, you'll be happy you did when it comes time to leave. Inside, I placed my order. I got a nugget meal, mac and cheese, and a lemonade. They should call their nuggets chunks instead. They are definitely chunks instead of nuggets. I don't enjoy their dipping sauces, they just don't hit the mark. And no, I do not want your namesake sauce or I would have ordered it. The mac and cheese was decent, but not much different from competitors. But the highlight of this was the lemonade. For as much as I hate this place, they sure do have an amazing lemonade. read more

I've noticed that this chick-fil-a food quality has gone down. I stop at the Laural location daily for breakfast. $10.09 for a 1/2 piece of sausage. There was an old piece of dried up biscuit mixed in. I'm not please with the quality of food I've been getting read more

Chick-fil-A - Sausage scramble bowl - Fast Food Near Me - Laurel, Maryland

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Always gives lots of sauces which I appreciate it's no fun being skimped out on Chick-fil-A sauce. Asked for a entree of the #2 with a side of fruit. The cashier charged me for a meal which was more expensive than ordering the fruit by itself since I did not want a drink. I ordered it that way for a reason why would you intentionally ignore me. Still no indoor seating they say because of Covid, but everyone else had indoor seating a whole year ago so okay. Drive thru moves along at a decent pace. read more

We popped into Chick-fil-a for a late dinner on the way home from Washington. Wow, we were impressed! I don't think I have ever seen a cleaner fast food place. The place sparkled. It was so nice to see fresh flowers on each table. The staff was so welcoming and nice. The chicken sandwiches were fresh and delicious. It was the perfect stop. read more

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Beautiful location and beautiful people. I ordered curbside and had used my Chick fil a points to order an extra sandwich along with my meal and for some reason it didn't show up on my app, so I went inside and the young Handsome strapping young manager with the thick eyebrows helped out immediately with sincerity I don't think I have ever received at any other chick fil a location. I don't live in this area but in Winchester Virginia and I think every single one of the chick fil a locations in my area could learn a thing or five from the people here. Service like this make me wish I lived in a more prosperous area such as here at this Maryland location. That young man needs a raise! read more

Went to Chic fil la to get my free dessert. It wasn't busy and there was no long line. The staff member who took my order was nice. There is a playground area for kids. I like the food at the restaurant. read more

Chick-fil-A - Fast Food Near Me - Laurel, Maryland

The service here prioritizes drive thru, but if you're ordering via the mobile app... it's very hit or miss. You could be waiting there a while. And it feels even more silly when there is no one on the line to order food at the register. You can complain through the app, and they'll offer you a free brownie... but they really should have some extra coverage when it comes to mobile orders. read more

We came on Thursday, 2/13/20 at 7 pm for take out dinner. We were surprised that there were so many cars at the drive through (12+). We decided to go inside to order, and it was practically empty so we could order right away. Our order was ready in 5 minutes! It was the first time we tried the Cobb Salad with crispy chicken slices. It was large and delicious so it's worth getting if you need a change from sandwiches. Highly recommended and better than salads at McDonald's. read more

Chick-fil-A - Cobb Salad $8.59 - Fast Food Near Me - Laurel, Maryland

This location is much like the others, the only difference, they have two order screens, so more than one person can order at a time. The service at this location is good. The ask yourself name and thank you for your service. You receive your food fast and accurately. read more

This review is for this location Baltimore Ave Laurel MD. I always come to this location since it is close to my home. I have used their delivery and come to the store for drive thru, curb side, and in store. Each time never had issues (guess I'm lucky). This time Saturday 8/17/2024 I did catering order for an event. I needed wings so the other half was done at the Little Blue Menu location (writing a review for that location as well). I did my order through the app and it was easy. When I arrived pickup time between 6pm-6:15pm and it was storming!! I called and they said to come through the drive thru. Which I did and didn't mind because I set my expectations that EVERY Chick-fil-A is busy LOL!!! My order was accurate and packaged well. The food for the event was perfect and everyone said how well everything tasted. The event was the next day Sunday so warmed the large platter of nuggets, tenders, cookies, brownies, and gallon of Sunjoy!! Thank you Laurel Team for everything you do, it took a lot of stress off me preparing for my event. read more

Addict! Always busy and always a consistent spot to fix a craving. Yep I miss the good ole days when they first opened all over and service was super super perfect! Yes, I'll try all the locations to find the best one! read more

Chick-fil-A - Fast Food Near Me - Laurel, Maryland

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This location is unprofessional and need to properly practice safe food handling. Staff should wear hairnets I went to this location order my food after pulling over to make sure everything is in my bag I noticed hair in my hash browns...I immediately pull back up to drive thru as I'm still in the parking lot I tell them it's hair in my food. The lady takes the box shows it to two other ppl (saying did we give this to them like that?) then gives me a new hash brown. NO apology no refund nothing.. read more

Chick-fil-A - Hash brown... with hair in it. - Fast Food Near Me - Laurel, Maryland

The lines here can get pretty long inside and out but the food is fresh and hot and i've never had a problem or mix up with my order. I love that they keep the place decorated and the pick up orders organized. read more

Dropped by to grab nuggets for my daughters lunch. Fast & efficient drive thru. Two lanes help get you serviced quickly. Really appreciate that they've upgraded the lanes because this is a busy location. In case you didn't know, please try the sweet spicy sriracha sauce. I never knew about it because I always got chick Fil a but this sweet n spicy sauce...is amazing! read more

This is my favorite fast food restaurant. But this location didn't give me the same positive vibes that all other chik fil a restaurants have given me. I ordered my food via the app. When I arrived to the restaurant, I wasn't greeted by anyone and my food wasn't ready. I had no issue waiting. But the employee who gave me the food was unfriendly, inattentive, and didn't even double check the order. Usually I receive a "My pleasure" response when I say thank you, but it wasn't the case in this situation. I had to wait to ask someone else for my orange juice as it wasn't a in my bag. They forget both orange juices that I ordered. I am very disappointed in this location and I hope they change some things around. Customer service is always pleasant when you give it with a smile. read more

This location is always jam packed with cars. Screwy drive through. Dangerous parking lot and exit. I went again after they totally screwed up my breakfast order a few years ago by charging me for an OJ after their power went out and they couldn't make coffee so the lady said she was giving me OJ in lieu of the coffee. BUT THEY CHARGED ME FOR THE OJ ANYWAY! So after waiting in line for 34 minutes, the polite order taker *polite is the way CF instructs employees to speak to customers* took my order and on the way home when I gave my daughter her food she said mom my nuggets are tiny! Yep, they were and her waffle fries crisped to hell too. What a waste of my time waiting in that long line and money on trash food. We will not return to CF ever again. Nope read more

Without a doubt, there are many reasons to crave Chick-fil-A on Sundays. First of all, unless you have leftovers from your purchase earlier in the week, you are out of luck. All Chick-fil-A establishments are closed on Sundays. The second and more important reason is the food: perfectly breaded fried chicken, shakes that rival those of stores that specialize in ice cream; sauces specific to Chick-fil-A (including their new sweet & spicy sriracha sauce, reminiscent of an Asian Zing sauce); and breakfast, lunch, and dinner options that include salads and fruit cups for those who dare to be a little healthy. The Laurel, Maryland location on Route 1 is our favorite because of their employees' courteous service and their attention to detail (thank you, Helen). read more

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FALL IN LOVE EVERY TIME! Chick-Fil-A 's experience from the customer service to the food is always good. The train there employees to be so courteous, kind and welcoming. Customer service at fast foods restaurants should always be this way. If your dining in, the food gets delivered to your table and they will even collect your trash once you're done eating. [] OMG to the love of the SAUCES!!! They are everything paired with whatever meal option you decide to get, especially waffle fries. Today I was told that they offered a fish sandwich during Lent Season, so I decided to give it a try. It was delicious. Not sure what kind of fish was used but it was delicious paired with the chick fil A house sauce. The only thing that is annoying is the drive though. The line stays wrapped around the building. (But yeah, business is good . Most time I just park and go inside because the line moves faster, sometimes not as busy inside, so don't get discouraged by the drive through line. GO GET YOUR GUILTY PLEASURE! read more

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Stopped by after trivia for late night snack... cookies and cream milkshake. Unlike their other competitors, chick fil a always keeps their ice cream machine RUNNING and FIXED so their customers get what they want. I've even come to the window at 1015pm (15 min after they closed cuz the line was so long for the drive thru) and STILL RECEIVED my ice cream! Love this place!! Jake n kev read more

Bruh wtf is this, I ask for a shake and whipped cream and at least put it in the fkin cup. read more

Chick-fil-A - New autumn shake - Fast Food Near Me - Laurel, Maryland

I love this chick fil a! Even during the pandemic they and their staff have done a phenomenal job with managing orders and trying to diffuse customer complaints. BUT PLEASE fix your drive thru. I understand the need to have staff take orders outside but please have them bring cars fully into the drive thru. The positioning is causing so much congestion in the exits and entrances. It's hard for cars to reach the curbside parking simply because staff will lets cars pile up right at the entrance. This is so frustrating.!!! Other customers honk and block others in simply because they think you're trying to "cheat" the drive thru. Once again, PLEASE have staff pull cars as far forward as possible!! read more

You can't ever go wrong with chick fil-a. I recently used their catering service for a birthday party. They delivered the food right on time with all the required utensils. Salad remained fresh even a couple of days after. The fruit platter was delicious and of course the nuggets and strips did not disappoint. Best decision ever! read more

I've never been to a chick fil a and had horrible service until tonight. It took almost 25 mins for myself and another customer to get 2 large ice cream cones. It seemed as if the drive through was more important and no team was designated to take care of the inside customers. Not to mention the cashier was rude and I had 3 different people plus a manager ask me what I was waiting on. I love chick fil a and rave about their customer service but tonight just wasn't their night at this location. Everyone else around me who got actual meals were in and out, with wrong orders or had to come inside. Highly disappointed in this location. Don't know if it's because I look young and just ordered desserts but it's Thursday and the inside was empty except a few tables. Hopefully y'all can do better and beat this grinch attitude. read more

I love this Chick-fil-a!!! The staff remembers me since I come in the morning before work a lot. The staff is always pleasant. I think they got my order wrong 1 time out of the million that I've been there. I lie to you not that their Mac and cheese is bomb. You must give it a try! They also have brownies! It tastes even better when heated up. Thank me later. I usually get their chicken biscuit with egg on it for breakfast. It makes for a hearty meal and tastes really good. For lunch, I get the Cobb salad without bacon or the spicy chicken with Colby cheese and lettuce. However, I've had almost everything on the menu. I like how they greet you and tell you to have a great day. The service is amazing and I love the app! You must download the app and scan it every time you place an order. I've gotten a lot of treats so far! read more

8/2/2017: Updating my review to 4 stars due to the respectful, timely and informative feedback shared by the Chick-Fil-A marketing team. I value responsive (excellent) customer service! Different from other Chick-Fil-A's I've been to which offers one free child's meal with adult meal purchase on a specific night of the week, hand delivers your orders to your table and knows frequent customers. Still the ambience was good and service was one notch above McDonald's. Like other Chick-Fil-A's there seems to be a craft (or child activity night) though not sure when that is. read more

Never do curbside here!! I watched this restaurant be completely empty and then as I waited 20 min the line formed and I still didn't have my food. I could've gone through the drive-thru 5 times. I never learn my lesson lol... I hate it here. read more

It was good until I seen a long strand of hair in my drink. Disgusting. I lost my appetite.

Went to order breakfast through the drive thru.. I'm trying to order the young lady was rushing me. She had a very bad attitude not the Chik-fil-A standard as I know a long time patron of this restaurant.. The managers that are on duty right now as I speak we're extremely rude no type of CS. Than when I left after finally getting my order right. I called back because I wasn't happy with my service. Spoke, with the operations manager who was not responsive to me at all. And hung up on me as well.. I never go to this location again and will be email corporate on this matter. read more

Chick-fil-A - Operations Manager Chris Dinoto... - Fast Food Near Me - Laurel, Maryland

Disappointment ever since they opened up. First time I went my order was missing a bunch of items (sauces, ice cream for my daughters birthday, large fry was barely filled). They apologized and sent me a bunch of rewards so I went back not even a week later and they forgot to give an entire sandwich. There was no way we were about to leave the house to go get the sandwich after we settled down (we have two kids ages 2 and 4). I let them know I was missing a sandwich on my app and no response. Probably won't be back honestly. read more

I CAN'T GET ENOUGH! Where do I even begin, I mean honestly it's just the best - from the employees to the chicken to the sauce... I'm obsessed. I came to this Chick Fil A the other morning and had the breakfast bagel with egg cheese and chicken and I was blown away. Not only did it fill me up but it made my morning too. OH - I also had an iced coffee and was pleasantly surprised by how delicious it was. Always impressed by Chick Fil A. They don't seem to ever disappoint. read more

I don't know how this location has garnered the Star rating that it has. After making a conscious effort to stay away from Chik-fil-A because of the owner's politics, I finally gave in a couple of years ago because, well, they're awesome. What really got me to give in is their service has always been second to none, bar none. Well laid out facilities and I could never figure out where they found their staff. Always friendly,always competent just top notch. This location is not that, and, as I sit in my car waiting for a curbside order to find its way to my car in minute #27, as in it has taken at least a half an hour for me to get a to-go order - my lunch is shot and I'm wondering if I will get my order at all. Sometimes you can expand too quickly..... read more

Chick-fil-A you all know what it is, but this place has exceptional service, really liked the way they are doing their job. Drive thru moving really fast. Order was fulfilled accurately and was hot. What can I say more, good Chick-fil-A. read more