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    Chick-fil-A

    3.0 (88 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 2 months ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Quiet
    Casual
    Dogs allowed
    Good for groups

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    Brandi W.

    I usually never have any problems with this location. So this review is for my last visit, which was on 1/25. I did a mobile order for pick up through the drive-through like I normally do. As I got there, I noticed that the line was a little long. But a long Chick-fil-A line usually moves pretty quickly. That was not the case this night. As I waited in line, I noticed that there wasn't anybody out taking orders on iPad like normal. So I left two lanes of traffic putting in orders at the speaker box menu thingy. I wish I would've known it was down since I placed the mobile order and would've just gone inside to pick it up. This cost me to wait in line for about 40 minutes to get my food. I said it the window when I finally got to the place with a hand you your food and waited and waited and waited. No one ever apologized for the wait or the inconvenience of how slow everything was going. So service this night was truly terrible. Very disappointed.

    Even the dogs know where to go for their chiken
    Debbi M.

    Busy drive thru Lunch time open both pickup lines. Well done Elijah! Two thumbs up!!!

    (Number 2 spicy chicken deluxe)

    All of the workers were very nice, welcoming, and helping. The food was amazing, the chicken was perfectly crunchy and spicy and the fries were just right with salt. Would recommend!

    Hard fries
    Gimel C.

    I have been disappointed by this particular restaurant for a few months now. CFA is usually king of everything-fast food, customer service, you name it. I'm not sure what's going on at the Hiram location because the food and service isn't what it used to be. I've recently gotten salads with fried chicken when grilled was ordered.(wasn't for me but the order was still wrong) I have received salads without chicken because the cashier didn't enter it correctly. The order was a salad w/o bacon and somehow it was entered as a base salad so there was no chicken. This happened TWICE! Now my last visit was a fail. All of my fries were cold and rather crunchy. One of them was supposed to be no salt so I'm not sure how that one was cold because those are usually fresh. My no salt fries were cold and quite salty for fries that were supposed to be no salt. I called the restaurant and the young lady who answered said they will replace it for me. So I drove back and called once I parked. I got my fresh fries but once I got home the rest of our food was cold and some sauce was missing. I didn't not enjoy cold sandwich and cold nuggets for the little ones. This trip was a waste of money. Based on the last few visits they would get 2 stars but because it wasn't always like this I gave them three.

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    11 years ago

    The best Chick-fil-A location I've been to, always excellent service. (Even better than some restaurants)

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    10 years ago

    I been to many chick fil a restaurants around this area, this one maybe the best one around.

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    9 years ago

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    10 years ago

    Always get good food...consistent. Our kids love this stuff! Wait staff is one of a kind...friendly and helpful!! Good work!!!

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    10 years ago

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    Page 3 of 3

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    We stopped at this Chick-Fil-A location about a week ago and we both were extremely impressed with the service.

    Mentioned in 2 reviews

    Read more highlights

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    SGC Chicken & Seafood

    4.5(98 reviews)
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    I've been seeing SGC Chicken and Seafood all over my timeline for a long time and finally decided…read moreto try it. I'm honestly mad it took me this long. Everything we ordered was full of flavor. The oysters were seasoned perfectly and cooked just right. The salmon egg rolls were made with real salmon and you could taste the quality immediately. No shortcuts at all. The jalapeño cream corn deserves its own shoutout. That side alone is a 10 out of 10. Creamy, flavorful, and balanced with just the right amount of heat. Customer service was top tier and it's enough room in the lobby to sit down and eat. It's not big but cozy Overall, the food was fresh, well seasoned, and clearly made with care. If you're in Atlanta and looking for a solid seafood spot that actually lives up to the hype, this place is worth pulling up to.

    Everything we tried was fantastic!!!! The food was perfectly prepared. We tried 6 items from the…read moremenu and loved them all. Ordering is done and picked up at the counter. But the cashier was pleasant and patient. We were honored to meet the chef/owner as he brought out our last item. The restaurant is tucked next to a brewery. You can get your food at SGC and go to the brewery side and eat and have a drink or you can eat at the restaurant. The restaurant is clean and neat nothing fancy. And bonus they cater! Meet a patron who was having an event catered, again. All this to say SGC is a great little spot. Lastly prices were reasonable our meal was around $70 bucks with a soda and lemonade. You should visit soon!

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    Bojangles

    Bojangles

    1.4(59 reviews)
    0.6 mi
    $

    We went in as a group of seven or eight about 10:00 am we had to wait on what we wanted which was…read morenot a problem the young lady Jackie ( I think that's her name) and a gentleman didn't get his name but they were extremely nice over and beyond great customer service!! But the manager behind the scenes were not as pleasant I don't think she was really ready for the crowd it appeared that she was irritated and not very friendly to her employees even though they were doing their best but after all that the food was pleasant. Just remember you never know who's watching.

    I already submitted a formal complaint through the Bojangles website and haven't heard back, so I…read moream leaving this review here. Poor management and horrible service. I came in wanting to buy 8 pieces of chicken, but they only had 3 left. I was told it would take 15-20 minutes to drop more. I agreed to wait, but it ended up taking much longer. While I was waiting, I watched several customers--both in the store and at the drive-thru--leave empty-handed because there was no chicken ready. The mismanagement at this location is causing a visible, large loss of revenue for the company. Instead of apologizing or offering any compensation for the excessive wait, the staff seemed visibly annoyed that I actually stayed. They were completely unprepared for someone to wait for their food. When I finally got my carryout order, the chicken was so overwhelmingly salty that I could not even eat it. It genuinely felt like deliberate retaliation just for making them do their jobs. Why punish a customer for wanting chicken from a place that sells chicken? If someone doesn't want to do their job, they shouldn't have it. To top it all off, I tried to take the customer survey to report this, but the survey code on my receipt was completely blank. This isn't even an isolated issue; I stopped at this location once before, they had no chicken, and I left. I assumed it was a fluke, as I used to eat here regularly. It isn't a fluke, it is a new low standard. Save your time and go somewhere else.

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    Nashville Hot Chicken

    Nashville Hot Chicken

    4.6(11 reviews)
    4.6 mi
    Large group friendly
    Locally owned & operated

    If you're in Austell or Dallas, Georgia area and craving some chicken that smacks - this is the…read morespot! Locally owned and operated My favorite is the buffalo chicken and ranch Sandwich Tender, juicy fried chicken with buffalo sauce and ranch. You won't be disappointed, the photos on their page is accurate too.

    Let's start with the venue. I pulled up expecting a brick-and-mortar restaurant--excited to finally…read moresee a Nashville hot chicken spot in Powder Springs. If you've lived here for a while like I have (over a decade), you know that unique dining experiences are few and far between. So imagine my surprise when I realized... it's a food truck. Now, full credit to the owner--winning Best of Cobb 2024 is no small feat. But here's the thing: when people aren't familiar with authentic Nashville hot chicken, they tend to accept what's available. And what's available here? It's good--definitely different for the area--but it's not great. Not by Nashville standards. The food took a while to come out, which raised eyebrows since there was no line and no orders ahead of us. I'd be curious to see how long the wait is during a rush. As for the heat? I asked for the hottest thing on the menu. Took a bite, waited for the burn... nothing. I think the owner was watching because about a minute later, he ran over asking, "How is it? Is it hot? Is it good?" I smiled and nodded. But truthfully? Nah. Not hot. Maybe for some it would be, but not for me. The owner was super proud--and rightfully so. This is his craft, and again, it wasn't bad. But between the price, portion size, and lack of that signature Nashville kick, I'd say it's a "try once" experience. I'd recommend it for the curiosity, but I personally wouldn't return. There are better Nashville hot chicken options out there--both in heat and value.

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    American Deli - Self check out. And clean.

    American Deli

    1.0(3 reviews)
    0.1 mi

    I came into the restaurant an hour and 30 minutes before closing time. As I walked in, I overheard…read more2 of the employees having a conversation, they looked at me & proceed to converse. I was not acknowledged. 1 of the employees proceeded to call a 3rd from the back to continue said conversation; asking the 3rd "what's your race," numerous times while the 3rd shouted at him he was Mexican over & over. I sat there & waited for them to finish their conversation, which took a good 2-3 minutes. FINALLY, one of them approached me & said something barely above a whisper. I said to him, "I'm sorry, can you speak a little louder, please", before being told that "the grill is closed for the night, we're only serving wings", when just seconds before he was loud enough for me hear their whole conversation!!! Only to come over to me & mumble that the grill was closed for the night... An hour and 30 minutes before closing! Very unprofessional from all 3 of those young men. The grill being closed is one thing, but to have your customers waiting in limbo for any amount of time while you jerk off your coworkers is insane!!!! 0/10 experience

    Absolutely horrible! My wife and I ordered them for lunch. Only got half of our order. She got hers…read moreand the wings were raw. She has been in the bathroom throwing up with food poisoning. Call the manager just to let him know to watch what the cooks are putting out, and he wanted me to dig through the trash and find the wing and was an complete asshole. Someone will get very sick or die from this location. I don't ever complain but people should know. So 2 middle fingers up for them.

    Chick-fil-A - hotdogs - Updated May 2026

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