We dined in at what appeared to be a brand new location. The dining room was shotgun shaped. The…read moreplayroom was larger than what I have seen in the past. The double drive through lanes outside were not full at all. In fact, there was practically no waiting to place an order, only two people were ahead of us. I ordered the wrap and the soup. I always loved the soup and it didn't disappoint this time either. I don't think they had a wrap last time I was in a Chick-fil-A. I added some honey mustard to mine and it was pretty good.

Franklin has been begging for a Chick-fil-A for years. So much so that it became a running joke in…read morethe town every time something new was being built - people would photoshop a "coming soon sign" on whatever building was going up to make people think they were opening here. Well, finally, the beloved fast food chicken chain heard their pleas and the new location opened a few weeks ago on US 31. I waited a little bit before going and was hungry for some nuggets but wanted to make it healthier so also ordered the kale salad to eat with them. I've seen this hack on TikTok and admittedly it was really good! And filling. The mobile check in didn't work right when I got there but they were able to look my order up and get it out to me. As usual, pleasant service and experience plus the food tasted good too. They really are a superior chicken chain. A bit odd though is the uneven drive thru. It's like they didn't pour the concrete right and there's a weird ledge when you exit to the road. I don't understand that one but I'm also not an engineer.

Love how they got my order right! And everything was so good!! Loved the special I got & their…read morepotato cakes!

what a shit show at this location. placed online order, get to the store and am told that the shake…read moremachine is not working, so I ask for a Lemonade and they say they don't have any, Ask for a refund of the shake price and was told I need to contact corporate to get a refund. WTF?? Fish sandwich was lousy, breading was almost twice as thick as the fish. WE WILL NOT BE RETURNING!

As always. Good food. Fast friendly service This is in a…read moregood spot with a lot of other fast food places near by. So many choices I suggest trying the Ruben sandwich so good

The ice cream or custard is the only thing I believe is worth going for. We have attpted theor fish…read moreplatters it was to expensive for quality we received. Plus the price of their platters (fast food) are almost the same price (give or take a dollar and some change) as a sit down with wait staff, with actual silverware, cups and plates. Just depends what you want and what you're ok spending your money on. My personal opinion is that you can find better quality vs their prices elsewhere.

We hadn't been here in a while so when we came in they have redone the inside. The menu has been…read moremoved to above the registers and the soda machine is on the opposite side of wall it used to be on and they have all new booths. It was a much needed upgrade and looks and functions much better We ordered quickly and our food was brought out to us at our table. Only took a few mins to get the food and it was all hot and fresh. There plenty of extra meat on the Ruben and the cheesesteak. Fries were hot and crispy. Cheese sauce is new and there's nothing special about it. Definitely one of my favorite sub places.

A bunch of kids just playing around behind the counter! We were ignored when we walked in than…read morerushed to order. They were all running back and forth flaking and hiding in the back. It took 20 minutes with no one else in the store to get some nasty sandwiches and burnt fries. Just terrible overall. There was more stuff messing off than doing their job. The restaurant is relatively clean but we won't be returning. We both have been sick from this place. Just disgusting. Train your employees and teach them to do a job rather than be running around and playing behind a counter. When it takes over 20 minutes to get 2 sandwich's that tasted terrible I think that seals the deal. I would take your money elsewhere. ( date of visit 2/18/26)

Love me some sliders! The service is fast and efficient. The food is still as good as it has been…read morein the past.

Was visiting family in the area and had to stop for a bite to eat and wasn't disappointed! The food…read morewas hot, delicious and the customer service was amazing!

I have lived on the southside for a little over 20 years. The whole time I've lived here, I've…read morenever gone to Panda Express until recently. I really think I know why now. I realize that I definitely haven't been missing anything. I ordered an eggroll and some spring rolls and the mushroom chicken with the noodles. Everything was below subpar. The mushroom chicken was especially disappointing. There was barely any in the container. It had a few (2-3) tiny pieces of mushroom in it and they were barely recognizable. The chicken meat in it was comprised of tiny pea sized chunks of dark meat with fat and skin attached. The portion was paltry and there was virtually no sauce. The noodles were not soft and didn't appear to be fresh. The egg roll and spring rolls were nothing special. It was all nasty swill. It was one of the most pathetic and poorest meals I have had in a long time. The experience was bona fide awful and I am more than OK to never go to Panda Express again.

We've eaten takeout from this establishment many times. We are usually very happy with the food…read more But this time we'd been at the Emergency Department all day. We got to Panda Express at 9:41 and they close at 10:30. This evening there was very little to choose from. No one offered to make anything fresh, and we just took what little was still available. We live less than 3 minutes from the restaurant and opened our boxes as soon as we got home but EVERYTHING was so cold we had to microwave it before it was edible. I tried to call them 5 times the next but nobody EVER answered the phone. I've always liked Panda Express before but this sucked. I would absolutely NOT recommend going there ANYWHERE NEAR CLOSING TIME.

Yes, I will say I hadn't been there in a really long time in the service before was real iffy but…read morethey must have a new management team in workers cause it was wonderful a couple days ago. Quick service friendly service very nice staff the place was very clean and organized. If you've had a bad experience, please come back because every business and everybody can have a bad day the food was excellent as well. We got baked potatoes and a salad and they were excellent.

I'm extremely frustrated with this location. It's the closest location to our home, so we use it…read morewhen ordering delivery or doing pick up. Lately both of those options have resulted in horrible quality and quanity of food. We've received salads that are half portion and missing ingredients and the ingredients are often not fresh. Today I decided maybe if we dined in, we would get better food. I was wrong. About half of the teenaged staff is polite and helpful. The other half seem put off and checked out. We've came in to pick up food in evenings and some of them are actually running around, screaming and playing around. When approached about issues, they've acted annoyed, put out and even confused about why we want exactly what we ordered. Today, I had both of my children with me. They brought one child's kids meal out first, missing items and with only a 4th of a cookie. I've never had another location give anything less than a full cookie. Her potato also had like a pinch of the requested bacon. It was pitiful. When approached about wanting more bacon, the missing butter and sour cream, and a full cookie, the person in the kitchen became angry at the request. The plate was finally handed back with a little more bacon, another 4th of a cookie and still no butter and sour cream. By the time she got everything she'd ordered, her potato was cold. Second kids meal finally came out, the Uncrustable having been microwaved because they had forgot to take any from the freezer this shift. When she bit into it, it was hot and sprayed jelly all over her. She also only received a 4th of a cookie.

I tend to be kind of hit-and-miss when it comes to Dairy Queen's food selections, though while I…read morewas out running errands today I was in the mood for some ice cream. So, I stopped in to this Cumberland location of Dairy Queen Grill & Chill. This is an odd location with a few closed businesses and a vacant church across the street. However, i've always had a certain fondness for this DQ location despite the fact it's seen its better days. The parking lot has a handful of potholes - including one right as you turn in that will be a bit jarring if you don't see it. I do believe this is actually in Cumberland - so, technically, no Indy pothole jokes here. This location has both dine-in and drive-thru options. I hit the drive-thru, but then stuck around to actually eat my lunch. I snagged a $7 meal deal that included 3 chicken tenders, a small fries, a sundae, and a regular drink. You can upgrade to a small blizzard for $2 more. There aren't too many places you can eat for under a ten spot anymore - that's a definite plus. The service was solid. It wasn't anything remarkable, but the employee was friendly and timely. The food was solid. I always think it's weird to call a small dish of ice cream with a topping a "sundae," but I get the point and it is what I was craving. So, it was fine. I didn't see iced tea on the menu, a bit disappointing. Three Cumberland police officers were present. Business was steady throughout my visit. While this is Cumberland, it's really right on the line. I think right across the street is actually Indy. They do have accessible parking. Most DQ locations do accessibility fairly well. There's an outside dining option here, though it really wasn't warm enough today. I'm surprised I'd never reviewed this place. While I won't say I get here often, I often do stop in when I'm in the area. Overall, things were what I'd call "just fine." I'll definitely return - not because it's 5-star dining, but because it's a comfort spot with decent food at good prices and ice cream I get nostalgic for once in a while.

One time at DQ I was with my family and there where teenagers in the store and they kept saying the…read moref word a lot. They threw the table number at our table.