While the food was good and consistent compared to other locations, this Chick-fil-A does not seem nearly as efficient as locations I frequent in Maryland. There are two drive thru lanes that stay two lanes all the way through pick up. They do not merge. This was different but it doesn't seem to make much go quicker. The location off the main road was such a pain. So much traffic and red lights to get a mile down the road. Fortunately this was just a quick stop while on a roadtrip and not my every day Chick-fil-A. read more

Restaurant is clean Lots of parking I waited at the counter while the ladies weee talking-(k Chris walked over and took my order - a man walked up next and the ladies took his order right away! Bathroom was clean- toilet paper was so low you could hardly reach- underneath and up. I had a salad there was a good amount of chicken- the rest was about all lettuce. read more

extremely rude employees!! showed up to pick up my order and some of it wasn't ready instead of explaining the issue an employee named Jordan was rude threw her hands up and said can't make that then walked away from me. The manager had to come over, she asked what I needed and I said I don't know your employee didn't explain to me what all was wrong with my order- the real issue was they had already cleaned the ice cream machine two hours before they close so I couldn't get my root beer float because they wanna shut down equipment early!! read more

The new chicken soup is amazing with a slight smokiness from the chicken and broth heavy and almost gelatinous with collagen. Almost as good as my granny's homemade. read more

The management, PLEASE take out that two person table by the condiments / trash receptacle by the counter!!!! There are Customer/ 3rd party deliveries / people waiting for their foods who's always standing on the main thoroughfare to restrooms/ dining tables, it's so inconvenient to avoid bumbling into each other in that small area because bunch of humans are flocking there !! and to make matters worse, there's a two person table blocking a needed space where people can stand in order to avoid main traffic in the middle of the by the counter. Thank you. read more

The chicken sandwiches served here are not as flavorful and juicy as they were three years ago. Something is being done differently in the food preparation to cause this, or the chicken is coming from a different supplier.The curly fries are smaller portioned and the after dinner mints are gone. Not nearly as good for $26.00 as we were accustomed to getting at chick-fil-a! Really going downhill with all fast food places. read more

My sandwich tasted like ass and my fries were cold. Sometimes I wish I never came here, I'm from Oregon and our Chick-fil-A taste 20 times better no offense, but I'm very disappointed read more

Chick-fil-A - Instead of fries, I got a whole potato, I'll be darn - Fast Food Near Me - Clarksburg, West Virginia

This chick ful a is the best one on earth. The food is so good. The service is so fast and the inside is so clean. There are two lanes so they get your order taken and done and twice the time. This one is so much better than the one at the mall. read more

Listen to all the other reviews. This location is not worth stopping at. The drive through took almost 25 minutes and the food was cold

Grilled chicken was delicious lately service is always good wish they would have grilled chicken fillet at a cheaper price

Lost two stars because the inside of the restaurant closes at 8pm. Very inconvenient. Chick Fil A is best fast food place in USA but this local policy is poor customer service. read more

Usually very pleased at this site but things are changing. After ordering I said "thank you" and the employee said "no problem." So I guess I'm usually a problem? Then while in the food delivery line I observed a delivery employee deliver a meal and then stopped at a car which had a dog sticking his head out the window. The server proceeded to pet the dog and let the dog lick her hands (probably smelled like food) and then went back to grabbing meals and delivering them. I'm glad she didn't deliver my food. On her hands had to be dog hair, plus whatever the dog had been licking before licking her hands. Yucch! Anyone know what body parts dogs lick? Yucch. Nasty. Raunchy. read more

I always go to the one in the mall because emily drive one refuses to make me a veggie wrap. Nationwide the others have them on their menu except this one. Today mall was closed so i checked here again. It was not busy. One car in drive thru and no one in lune inside. I asked for a veggie wrap, tge girl asked the young male manager and he very curtly said.... NO. A and went back to what he was doing. Very much an attitude. I will NEVER TRY HERE AGAIN!! read more

Always a fan, know the money, trust the food to be good, and love the service. They may not always pronounce names correctly but they usually get the order correct. read more

about the best chick-fil a out there. we are from Raleigh where they have the fastest serving CFA's in the country, problem is the portions are 1/2 to 3/4 of what they should be. This location should be the model store for all locations. it might take 30 seconds longer to receive my meal, but it's perfect. read more

They don't care what you say to them, we asked for 2 of something and only got 1 we told them we asked for another meal didn't even get the right one still. So not happy with this chickfala read more

This chick fil a is SO bad. Every visit is another disappointment. Get a new manager or something. Slow, poor service & wrong orders.

Before I worked at Chick-Fil-A, I always thought the food was great, the store in general was clean, the shakes were amazing, and the sauces were to die for! Now that I work there, my opinion has only heightened. I love my coworkers and we actually try to give you the best service possible. We even feel bad when we pull you to the black fence for you to wait on your food for a little longer than usual. The people in the back love making food, and try their best to get your orders as accurate as possible. We definitely are "not greedy with the sauces" as one other yelper has said, and I personally see to it that the customers enjoy the sauce as much as I do. Sure the drive-thru looks intimidating, but if you go ahead in line or come inside, I can guarantee that you will get your food as fast as we can. So come on by! We are sure to greet you with a warm welcome! read more

This rating is for the appalling condition of the Men's restroom on June 8, 2019. The paper towel dispenser was broken. I guess everyone (including employees) were expected to use their pants to dry their hands. By the amount of paper towel trash (it apparently worked at some point in time), the restroom had not been cleaned in sometime. On a positive note, the dining room was clean. read more

I travel over both coasts and each one has a place I have to get to when I'm there. For me, the east coast means Chick Fil A. The site at the mall stopped doing breakfast years ago, much to my extreme sadness, so I was so glad when this freestanding one was erected. Everyone is pleasant whether you eat in or go through the drive thru. *Shocker* I have managed to dine in here! Good quality food you've come to expect at the franchise in a location off 79. You can hit Starbucks and this place and hop back on the road. Everybody wins. read more

Chick-fil-A - Fast Food Near Me - Clarksburg, West Virginia

No amount of "my pleasure"s could ever make up for the nightmare "renovation" done on the drive thru. What they needed was a second chick fil a, not a double lane drive through where you don't have enough radius to turn on the inside lane and scrape your wheels or where the person 4 orders in front of you waits 20 minutes for their family of 27 as you sit with your chicken sandwich trapped in a sea of cars. More lanes does not equal more kitchen to make orders. Food is great but mother of god that drive thru decision was terrible. All you needed was a second chick fil a express next to the chick fil a. Bonus note: nobody knows how to use the entry lanes properly read more

Just your normal Chick-fil-a resturant. Clean & prompt service. i arrive there around 1030 and there was no line or not that busy. When I was done with my food at around 1045 the place started to get packed! I stopped here after being up at 6AM to make the drive down to Charlotte. Boy was the food better than ever if you haven't had anything in your stomach all morning. The person at the counter taking my order was very nice and prompt. Will come back to this Chick-fil-a on my way down south most definitely! read more

Chick-fil-A - Fast Food Near Me - Clarksburg, West Virginia

I absolutely love their spicy chicken. The food is always fresh and tastes amazing. Their lemonade is one of my favorites in town. The staff is polite and courteous. The restaurant is always clean and kid friendly. I recommend everyone visit this restaurant. read more

Heard a group of employees, including managers shit talking past workers. Wouldn't recommend coming here the service is horrible and the managers are so demeaning. they don't even count nuggets when they put them in the box and send out chicken sandwiches that have raw batter on them. I've had multiple friends walk out of working here bc how they were treated. They treat their customers and employees like dogs. By coming here and giving your money to this store you're just enabling them to treat their employees like this read more

This used to be a great Chick Fil A to eat at, but it is so hit or miss anymore. They obviously aren't strict on all of their employees following the recipe because half of them are way off what it should be. The food and tea are drastically different depending on the time of day (when the teens are in school vs after school hours when the teens are flooding the place and are the ones preparing the food.) I suggest the one at the Meadowbrook Mall if you are reliant on your food and drink tasting the way the recipe calls. Emily Drive can no longer promise that to its customers. read more

Excellent place! Coming back from Washington DC with 80 middle school kids, on a Thursday evening 6:00pm....the staff were so prepared and ready to provide wonderful service. Every single worker smiled, asked if we needed anything and offered refills. We felt like they were happy to see us and provide such great service. We showed up without warning and could of been very overwhelming. Service was quick, they still cared for drive through and walk-in customers from the community without missing a beat. Food was delicious. If anyone in high places read this review CELEBRATE this restaurant. They are amazing! Thank you! read more

They strive every visit to make it a happy enjoyable experience. Chicken is always juicy and tasty. I usually get the grilled nuggets.

Very poor service. Staff seems not to follow corporate policy for friendly service. Also got all orders wrong and also gave no napkins in drive thru order. Dont stop here. read more

I've never been inside this particular location, but I've been through their drive-thru at it few times. I have to point out the staff at this location are AMAZING- I have to give them major props because every single time I've gone there, it is always insanely packed. But the wait time is almost nothing, especially considering how long the drive-thru line can get (I've seen it wrap around the entire building before). The service is quick, the food is good, fresh, and hot, and the people working there are kind. They also don't go light on the sauce when you ask for it like some places do, which is definitely worthy of 5-stars in itself. I know the lines can look intimidating, but don't pass up on this location just because you're worried about the wait! They definitely work fast and well. read more

Other restaurants need to take lessons from this one! Great service and very professional. Prompt service. Truly can't imagine anyone having anything bad to say. read more

Great service and clean facility. Very fast especially given the high amount of traffic they receive at times. The food is typical chick fil a, really good chicken sandwiches and pretty good fries. read more

I am an avid Chick Fil A lover. We are customers multiple times a week. I understand we are in unprecedented times but the service at this location continues to go downhill every visit. I visit the drive thru, mobile order with drive thru pickup and also mobile order with curbside pickup. The wait times are outrageous. 20+ minutes... That includes curbside delivery. Two times my curbside delivery order has been "lost". Multiple times they don't see my car. I enter the space number, if you don't understand makes and models of cars then maybe check with the vehicle in the designated spot for the car. A couple times I have been missing parts of my order and there is no easy way to get it fixed. Again, we are in unprecedented times but please get it together. I have now started visiting a different Chick Fil A location in town and their service is 5 star. Please revisit your service here!! read more

JUST OPENED! First time i've ever had Chick-Fil-A. I keep hearing positive reviews about it so I had to try one. Especially since this particular Chick-Fil-A just opened and was making every meal served into a full blown party. They had their cow mascot dancing in the restaurant. He was trying to pull some difficult moves in that gigantic suit! They also passed out balloons to little kids, not to mention they have an indoor playground for the youngsters. I heard they were giving free breakfast samples to customers who came in earlier in the morning too. I had a #2, charbroiled chicken sandwich with their waffle fries and a drink. This is as healthy as "fast food" can get! The seasoning, including mayo, ketchup, mustard, salt, and pepper all came separately. It was literally a charbroiled chicken patty, lettuce, pickles and tomato on a bun. The waffle fries didn't have any seasoning at all. I like that I can control how much salt & pepper plus other condiments I want on my food. It's priced around $6-$7 per meal combo. The sandwich may have been even a bit too healthy for me. I think next time I'll try their breaded Chicken Sandwich for a little more flavor.. read more

Other than the chicken only covering half of the roll, it was good. Nice people working there. Place was clean. read more

Chick-fil-A - Fast Food Near Me - Clarksburg, West Virginia

I had been driving for about three hours and stopped at this location because Chick-fil-A has always been customer friendly but today could not accommodate my order. I am celiac and have requested Grilled strips at other locations. I do not like the flavor or dryness of the grilled nuggets and have been able to enjoy the strips. Today as I was driving home I was disappointed when this location would not accommodate my dietary need. Will not be making this location a stop anymore or possibly any Chick-Fil-A in the future. Very disappointed at a time when some good food was needed. read more

Can't beat it! From Chik a minis for breakfast to the market salad for lunch along with Ice Tea that is the best around! Love this great place! read more

This chick fil a is by far one of the cleanest and is staffed by some of the nicest employees around. They are always friendly and helpful. The food is always on point and the wait is never too long. read more

A restaurant with a *new attitude"... where is a boy like Logan from Gainesville, Georgia when you need him? We recently visited the Chick FIL A in Clarksburg.... We have been enjoying this particular place for many years and we have been good customers... As we opened our take-out bags, we noticed our chicken and fries were cold so we called to notify the manager.... We were told to come back with our food and park in the pick-up space in the lot... Charlotte the manager came out to the car screaming at our whole family and insisted the food could not be cold... She proceeded to rant at us for about ten minutes calling us names and stating all we wanted was "free food" and that we nothing but complainers ... It was very humiliating since many cars were parked in the area waiting for their orders... After several minutes, my daughter took out her phone and recorded this unacceptable behavior... I couldn't believe this was happening to us! I am so surprised that an employee of Chick FIL A would treat anyone so badly, especially during what our Country has been experiencing with Covid - 19 and the impact it has been having on everyone...It really made my family feel very badly during a time when we had just left the house for a little respite and some good food... The moral of this story, DO Not Ever Complain at Chick FIL A in Clarksburg... You will get a lot more than you bargained for! Needless to say, we will not be returning to this establishment. Maybe the company should rethink the known phrase "My Pleasure" read more

I love going here because i love their wraps and fries. Everyone is nice and loves to take the time for you. This is my pleasure to write this review:) read more

Was in drive thru line 15 mins when I was directed to a newly opening line I was told by an employee to go around the building and someone would take my order. There was no one there and cones prevented me from merging back and forced me out of the parking lot. The only way back was for me to go to the back of the longer line. This was mismanagement and poor coordination. I won't go back. read more