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    Chick-fil-A

    2.5 (42 reviews)
    Closed 6:30 am - 10:00 pm

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    Frosted Coffee and White Peach Freshly-Brewed Iced Tea Unsweetened/Chick-fil-A- Lemonade
    Joelle M.

    Hit the spot-would have loved a large non peach unsweetened Sun-joy instead and whipped cream on the frozen coffee. Both were refreshing and tasty on this warm Wednesday evening. Only complaint was going through the drive thru, the right lane was backed up and the young Asian boy was helping relieve the traffic while the girl in the left lane went and got water. Also, if you don't have enough delivery people close a lane. Kudos to the one kid with ponytail-he was hustling and serving both lanes. Another person came out curly hair guy, handed off 2 orders to the hustling kid which he dropped ( felt bad) but curly hair guy didn't come to help out. He did give my drink order and one other order.

    I could blame the chicken but def was the girls fault since she took my whole order wrong.

    Worst chick fil a ever. I am a huge fan of the food but this time I am completely disappointed. Service was completely trash, Emily was inadequate I order a grilled chicken sandwich, two original and a cfa deluxe with pickles and bbq sauce all of them meals but I got 3 original sandwich and the only one right was the grilled chicken sandwich, unfortunately this lady couldn't get nothing right. Receipt says 4 coke and I received Pepsi when I was told that they did not have anything except for coke or lemonade. The sauces were also wrong rang me up for anything except what was ask. The time and date was June 25 at 7:35pm never again ordering from this location. Definitely the 43.82 I was charged for was not worth it.

    ows people sitting at tables in a restaurant
    Austin G.

    This particular Chick-fil-A is spacious with lots of tables inside and two outdoor patios. It's kept clean and orderly. However, service was pretty slow. Even without a line, the order area was slow and it took our food a long time to come out.

    Chicken patty and wrong container and cheese melted off!!! it typically comes in a plastic bowl container
    Rizell A.

    This Chick-fil-A is constantly making errors. Take a look of how they just threw my patty in a bag and the cheese melted off. It was supposed to come in a plastic bowl container.

    Pimento cheese chicken sandwich
    Will M.

    A new chik fil a in town. Better chik fil in the area. Sometimes the drive thru line is backed up but it moves fast. Tried the new pimento cheese sandwich and was not disappointed! Some good kick but not overly cheesy. Felt a bit healthy getting it grilled but I'm sure it's great on the original. Fries always hit the spot. Way better than the Springfield chik fil a.

    Honey Pepper Pimento
    Robert B.

    Fast service. By the time I grabbed a straw, my order was ready with three different types of sandwiches. They didn't add napkins so don't forget to add what you need. Service was friendly. Parking is chaotic of course as always but it's due to popularity. Recommend the seasonal Honey Pepper Pimento sandwich or stick to your favorites.

    Over salted waffle fries!
    Claudia Virginia A.

    Even though everything looked tempting, the entire experience was . One of the crew members told me to move to another line because it was the mobile order line. I mentioned to the crew member that there was no sign indicating that the line that I was in was the Mobile Order Line. The crew member said to me: "You're a liar!" My reply: "I'm a liar?!" "Prove it?!" Crew member: "ok, I will!" My reply: "fine" So the crew member walks with me to the beginning of the line where the sign says: "Mobile Order Line" I ask the crew member: "Where's the sign?" Crew member's reply: "oops, my bad." My reply: "really?!" The cashier who took our order, had no customer service training and lacks positive energy. I ordered the Chick Fil A Deluxe combo which came with sandwich, waffle fries and a drink. My chicken Deluxe sandwich was not a Deluxe sandwich at all!!!! The Breading of the Chicken was burned, only 2 pickle slices, no dressing/sauce on it! Waffle Fries were very salty! I requested no salt! I got 2 packs of mayo and Ketchup. The only satisfying thing out of the entire experience was the unsweetened Tea and Lemonade mix! The woman's bathroom was ! I'm not sure if we'll return, sorry.

    Sausage Hash Brown Scramble Bowl Meal

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    2 years ago

    It's a good service is 10/10 the food Is yummy is a 10 is very clean a not a spot this a the most good Chick-fil-A

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    4 years ago

    Fries need work. Not the same as other Chick-fil-A. Greasy. No salt. New crew is probably why.

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    3 years ago

    First time and maybe last time. Food was very bland and yuck! -even after the sauce! The service was very good though.

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    3 years ago

    Good customer service, guy named Christopher helped me out very nice guy, got my order out quick and efficient.

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    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    They have 2 drive-thru lanes, which they've now specified one lane for mobile orders (on the right) and the other lane for their regular drive-thru (on the left lane).

    Mentioned in 2 reviews

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    The Roy Rogers restaurant chain was a staple for me and my family as a child of the 80s…read more We frequently visited the Springfield Mall location or the one on Commerce if we were out that way. I ate at the Mall location a bit more when one of my friends got a job there. The bacon cheeseburger was my absolute favorite. The taste was everything. I preferred Roy's food over McDonald's ANY DAY. I may have been extra influenced by my dad, who grew up on Roy Rogers comics and movies, so I grew a love for westerns. Even if the restaurant chain is relative to The King of Cowboys in name only, I love it just by the association. Time goes by, Hardee's buys Roy's and gradually my beloved chain began to disappear. I left for college and during my visits home would look for a Roy's but knew it would just be a memory. About 20 years later, I came home for another friend's wedding and nearly crashed into the car in front of me. I thought my eyes were playing tricks. I turned the car around, much to my wife's confusion, and told her we needed to stop. This review is more so a rave about the Roy Rogers restaurant than it is of this particular location, but I am ETERNALLY GRATEFUL that it's here. With each visit home (I live in Florida now), I make it a point to grab a bite here. The food is just as tasty as I remember, but the experience of it all is what keeps me coming back. I love Roy's.

    Good, fast service and clean seating area. The menu has good options from burgers, to roast beef…read moreand chicken. The roast beef was very dry, had to drench every bite with bbq sauce. Decent spot for a quick bite

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    4.2(209 reviews)
    2.8 mi
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    We love GAR and nearly all their locations are on point, so we decided to give this location of…read moreBest Buns a try on a Sunday morning recently.... Getting there around 8AM, they weren't very busy. Tried their cinnamon roll, honey chicken w/egg biscuit, and their breakfast potatoes. Unfortunately, they only serve Starbucks coffee, which is far from a fav of mine, but it can be tolerable (it's usually too "burnt" and bitter tasting)... In this instance, it was actually decent. The food took about 10 minutes to prepare and came out piping hot. The cinnamon roll was room temperature, as it came from the display case and it was excellent! Lots of great flavor and it resembled croissant dough - Not sure if that's what they use to make it, but it's amazing! The biscuit was nice, but crumbled too easy... fortunately due to the size, I decided to use fork & knife to eat it, so the biscuit's inability to hold everything together didn't matter to me. The flavors were great! Definitely very nicely done. Those breakfast potatoes were VERY tasty - yum!!! Service was very nice... the clerk who took our order was friendly and helpful.

    Best Buns has a ton of locations but the one in Springfield is the one I'm most familiar with!…read more Great burgers and fries! Also come for breakfast and get the honey fried chicken biscuit! This place is usually busy the second it opens but the food is fresh and made to order

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