0 stars I had an appointment at noon for a soak-off and manicure and had an incredibly frustrating experience. Despite having an appointment that I called several hours in advance to schedule, I sat for 25 minutes before they even started soaking off my nails. While I waited, I was given colors to look through for about 10 minutes. Once I finally sat down, I found out I had been looking at gel colors the entire time, which weren't even options for the service I had booked. I was then scolded for not already having the "right" color picked out and had different color options thrown in front of me while I was trying to make a decision on the spot. All I wanted was a simple, light pale pink, and apparently they didn't have anything close to what I was looking for. While I was trying to find an alternative, the staff were very clearly talking about the situation amongst themselves in another language, and their tone, expressions, and behavior toward me made me feel extremely uncomfortable and unwelcome. At that point, I said I would just do the soak-off and figure out the manicure somewhere else. I was then told the soak-off would suddenly be $20 instead of $5 because I was no longer getting the manicure. Considering I was only changing the service because of the experience I'd just had and their lack of color options, I told them I wasn't paying $20 for it. I wiped the product off my hands, left $8 for the few minutes they had spent starting the soak-off, and left. I arrived on time for a scheduled appointment, waited 25 minutes to even get started, was given the wrong colors to choose from while I waited, was then made to feel like that was somehow my fault, and was treated rudely when I couldn't immediately choose from options I didn't want. I rarely walk out in the middle of an appointment, but the entire interaction made me so uncomfortable that I would rather leave with unfinished nails than continue paying for a service somewhere I was being treated that way. I will not be returning. read more

went to chic salon because my regular place was closed.. these are the WORST nails I've ever gotten in my life. They charged me $56 for a fill. The French tip looked way worse before I asked her to fix it. She kept telling me to relax the entire time and pulling my hands, you can obviously see my nail under and where the new fill starts. She hurt my finger nail with filing and I jerked a bit and she smiled. This is the day after and my nail on my other hand is broke. read more

Chic Nails & Spa - Nails - Nail Salons Near Me - Blue Springs, Missouri

Very poor customer service and quality. We paid far more than we would have at a better salon. My daughter's nails started burning in the sunlight so bad she had to remove them. AVOID AT ALL COSTS. read more

Went for mani/pedis in preparation for a wedding. I'll start with the "manager" woman. She was very rude, loud, pushy and essentially forced us all to get gel nails. Here was the bride's experience. Pedicure: she wanted a French pedicure and some flower art on her big toe. Her "technician" told her no to flower. That her nail bed too short. It would not look good. Then she wanted a sheer blush manicure with a sparkly ombré fade. Technician said she get special wedding nail. Her nails too short for the ombré effect. Special wedding nail = French manicure. Confused how that looks any better on a short nail than ombré? So basically the paying customer, the bride, got nothing she wanted on her nails for her wedding. My experience. My nail tech was very quiet - quite the contrast to the loud and pushy manager sitting at chair next to us. She kept trying to tell me to get gel on my toes. No. I can go a month or more without the polish chipping. Gel pedicure is a waste of $$, imo. I will say that he did a decent job for the pedi. Could've used a little more smoothing on my rough heels, but satisfactory pedicure. For my mani, I picked a sheer pink and wanted a rose gold sparkle ombré fade. He actually went out of his way to help me find the right glitter polish, so I guess that's the 1 for the review. He shaped my nails to my liking and did a fine job with the polish. The ombré effect was meh, but all in all it looked fine enough. The questionable part of the experience was sanitation and their manicure technique. There was no warm soapy nail soak. He did not use a cuticle pusher, but instead used a dremel. On my natural nail. I've never had anyone use a dremel on my nails before. Seems to me that's the lazy, fast way to clean off the nail. (All the nail techs used this "technique". The bride has ridges in her nails from it.) As far as I could tell, the instruments weren't sterilized, perhaps ever. He pulled the used cuticle nippers, file and buffer out of a basket from his drawer. So, I guess it's no surprise that a few days later I realized my middle fingernail was INFECTED!! It is now a little over 2 weeks since I had the manicure and I'm on antibiotics and my finger is still swollen, red and painful to touch. All that said - unless you want to get yelled at, get badgered into getting gel nails, not get the design you want, get an infected finger and pay too much for it - STAY AWAY FROM CHIC NAIL SPA!! read more

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I've gotten my eye brows waxed two other times here and they did a good job. Last time the lady took her time and we talked the whole session. She was very nice that day. Well their tipping system is very flawed. They require you to use an ATM which has fees to pull out cash. I didn't have cash and the ladies attitude seemed off when I didn't tip. I knew the next time I went I'd be sure to bring extra cash for her. I went today and she was a completely different person. She didn't talk at all and was super rough pushing my head side to side to get to my brows. She started off with cutting my brows with scissors, then used a face exfoliating razor to cut the tops and middle part of my eyebrows (all things I could have just done myself at home.) She finished with wax on the bottom part of my brows and didn't let the wax cool down before apply it. It was way too hot. She didn't even apply any soothing lotion to finish. She said I was done and began to walk out. I was right behind her and she shut the light off and pulled the door partially closed in my face! I had to abruptly stop and pull it back open. I was shocked by the way I was being treated. When I examined my brows the ends were super thin and worst of all she had cut a side ways angle on one brow leaving it looking terrible! I paid and even left a tip today and considered it pay back for my previous good service done by her. This review serves as todays tip and I won't be back. read more

Chic Nails & Spa - Cut the thick part of one brow side ways. - Nail Salons Near Me - Blue Springs, Missouri

I knew better but went here to give them another chance. I hav gaps in between my acrylics and real nails on almost all of my nails. I went back to see if they could fix it literally just cleaned under my nails and tried to add more glue. When I said there was still a gap there and I would probably just have to remove them. They wanted to charge me $15 to remove a full set that I had only had on for six days. I already paid $120 for a full set and a pedi. Needless to say I got up and left. I will never go back. not to mention the fact that every time I have gone there, they have always been very rude. read more

Ultimately they had my debit card over the weekend (I failed to get it back but there was some confusion after I tried to use their ATM and it kicked back my card due to lack of the atm having cash) so they swiped my card. This was on Saturday, September 18. My card was then fraudulently charged SIX transactions for an app called TWITCH. Charges were made on Sunday and Monday. Cancelled my bank card, disputed charges, etc. confronted salon, they found my debit card in a basket on front desk after much searching. Had printout from bank. They argued with me, showed them my bank app that the charges literally happened after the was at the salon. (I don't usually use my debit card for anything, except gas and groceries, didn't use it in over a month.) Still waiting for owner to call me back. Meanwhile, letting kids run around with no masks touching everything, and now I have a fungus on my elbows from their less than sanitary practices. I've been with them for over 3 years, but I'm done. read more

I've been going to Chic for years now, well before Covid ever hit. I always enjoyed the services I got and the employees were always sweet and took their time. This last time I went back to get a gel manicure, it was horrible. Gina rushed thru it, my nails are uneven. They've scratched up like she didn't put the protective layer on top. At the end she said $32.50 if I gave her my rewards card. She acted like she gave me a deal when online it shows they charge $31. I will never go back. I can't even bring myself to go back to have them fixed. They are so horrible! Majority of the old staff isn't there anymore and you can tell the entire place is going downhill fast. Save your money and go somewhere else read more

Definitely not coming back here. My tech was so rude. When she went to trim the length of my acrylics i asked her to take my nails a bit shorter. She looks up at me and glares & says "i know." Then when i asked her to smooth a nail down because there was a very noticeable bump in the acrylic, she goes "i know, i know, you wait till the end." Then proceeded to put polish on it and never fixed the nail i was talking about. The whole service felt rushed like she had a line of customers. Sike there were 2 other people in the salon with 2 other techs. Yikes read more

Thought I'd give this business another shot, since my favorite place was busy and I should of known. Had two of the nail tec say pick out color several times, like talking loud where everyone could hear, several customers looking at me like I was not doing as they said. Worst experience, nails look like a kid with no experience did them, had some man come and paint nails got polish everywhere else but nails. I knew I shouldn't of went there. I don't recommend this place at all. All the nail techs were rude! read more

Had a bad experience from start to finish. I'm not one to leave bad reviews, so you know it must've been bad for me to download the app and take the time to leave this. I asked for a special design and was willing to pay the extra price, no problem. I showed them the picture multiple times and was told that it would be no problem to do. The service was pretty terrible; stopping to talk to other workers during the entire service, cut my skin 5+ times, made me bleed twice (didn't even wipe it off just painted a clear coat over the blood), told me I needed a completely new set when I asked for a fill, and then failed to mention you couldn't leave a tip on the card so I had to pay a fee to take cash out (even though I asked beforehand if they took card). At the end of the day I was charged $50+ and didn't receive what I asked for at all. read more

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I had an 11:00 appointment, was still waiting at 11:45 so my daughter and I walked out. No one said anything to us until we were leaving, and it was just "so sorry". We won't be going back. read more

If I could give this place a 0/5 stars I would. My fiancé went in with a photo inspiration for an ombré style, but an ombré is not what she got. Store owner was condescending, rude, and visibly rolled her eyes multiple times throughout the interaction while insisting that her work was the same as the photo. Waste of 2 hours. Do yourself a favor, skip this place and walk down the street to Nail Bar, you won't regret it. read more

Chic Nails & Spa - On the left we have the inspiration photo. On the right, we have what Chic Nails and Spa considers an "ombré". - Nail Salons Near Me - Blue Springs, Missouri

SUMMARY: Don't waste your money on unqualified technicians and very poor customer service like I did. I have been coming to Chic Nails for years when visiting family in the KC area. Service was never great but the end result was passable and the location is convenient, so we settled for good enough. Unfortunately, after today's debacle, I won't be back. I asked for ombré nails with dip powder, which I have gotten there before and was reasonably happy with the outcome. A different guy attempt it this time and, despite telling me he could do it without issue, he did not appear to be experienced. I questioned him multiple times about using black as the base and fading to maroon but he assured me it would work and the lighter color would show up fine. The photo shows what I asked for (and was told would be no problem) and what I actually got, which is an epic fail. By the time he finally admitted that I was right, I didn't have another hour and a half to waste for him to start over from scratch. I asked if he could do anything to fix them. He insisted on putting glitter on all nails, instead of just an accent finger, which is the exact thing I told him in the beginning that I DID. NOT. WANT. He said he would do better next time and I told him there won't be a next time, at which point he laughed. I asked if I had to pay full price since I didn't get anything close to what I wanted and my nails look absolutely ridiculous. The manager said he would not charge me for the ombré design so I would save $10. I told him I was most definitely not paying for the design that was removed from my nails because the technician messed it up but I should get an actual discount after my horrible experience. (For the record it went beyond the design... a different tech nearly burned my nails when removing the old polish with a grinder and my tech cut me while doing the cuticle trim.) The manager agreed to give me a $5 discount and a coupon for a fictitious next visit, which was more of an insult than anything else. Since they made no effort to sincerely apologize or compensate me for my wasted time and actually cost me money given that I now have to pay to have my nails redone again, I will no longer be a customer. Chic nails is mediocre at best on a good day but today they crossed the line into unacceptable territory.i read more

Chic Nails & Spa - What I requested and what I actually received... - Nail Salons Near Me - Blue Springs, Missouri

Went last night for a dip. Place is nice and clean. Staff is so nice and very accommodating. I had a coupon I printed down from their site. You can find coupons in Value Packs but I didn't have any at the time. I was in and out in less than an hour. One thing to note is they prefer cash. I think they add a small amount if you use a credit card. read more

Chic Nails & Spa - Just right for the Chiefs game! - Nail Salons Near Me - Blue Springs, Missouri

Got a full set of gel acrylics for under $50. I was a walk-in appointment and I got sat down right away. Lots of options and colors to choose from. My manicurist was friendly and did a great job. They charge a fee to pay with a card which is slightly annoying and tipping is cash only as well. I would definitely go back! read more

Rude, poor customer service, and dirty place. Went to get my nails done and got cut bad! read more

Chic Nails & Spa - Nail Salons Near Me - Blue Springs, Missouri

My wife and a few friends went here this past weekend. My wife came back with blisters on her face and her feet look like the way she went in. The polish came off the day they put it on. I'm calling them demanding a refund! read more

Chic Nails & Spa - This is my wife's feet AFTER coming in. My wife told me they only spent two minutes on her feet. - Nail Salons Near Me - Blue Springs, Missouri

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Clean and relaxing environment. Staff is friendly and thorough. One of the better pedicures I've received. Used a coupon for the Signature Spa Pedicure. Saved some money, and will comeback regardless of having a coupon next time. I like that they open new hygiene kits with each customer (you would think this is standard, but I've been to another place in Blue Springs that didn't). Also, they spray each tub and wipe thoroughly. Nice experience and will come back next time. read more

I've never had any type of nails stay on past a week. Usually they are messed up by day 5. So far it's been 13 days and my dipped nails still look great! read more

Chic Nails & Spa - Nail Salons Near Me - Blue Springs, Missouri

This was the worst experience I had at a nail salon. I got there at 7:50. They close at 9. The guy tried to tell me they had a big group coming in and they didn't have anyone available for me but a lady told me to pick out a color. I was getting a manicure and pedicure so 2 people were working on me at the same time. The 2 women started arguing and one woman stopped working on me. A couple mins later the woman working on me got up to go yell at the other woman again. Then she told me I should have came earlier, it's better. And the "big group" never came. I showed her a pic of what I wanted and her work was nowhere close. Then tried to charge me $60. I had to go home and fix my pedicure. Will never go back! read more

Chic Nails & Spa - These silver blobs were supposed to be stars - Nail Salons Near Me - Blue Springs, Missouri

Went here yesterday after work and this was a great experience! I had an awful dip polish done in independence and Jonathan made my nails look even better than I imagined! He was super nice! I was telling him about my other experience and he was educating me on how dip nails are properly done! He took an actual class on doing them instead of watching YouTube videos like apparently A LOT of people do! I will continue to come here, this place is fantastic! read more

Chic Nails & Spa - Nail Salons Near Me - Blue Springs, Missouri

I signed in and sat down to wait. Shortly afterwards I heard someone yell, "I'm ready for you!" I wasn't even visible to the person yelling because I was sitting. I stood up and asked, "are you talking to me?!" RUDE! Helen encouraged me to try the new collagen pedicure, which was nice. Before starting I informed her that I wanted a good massage. I unfortunately had to encourage her to slow down and massage my feet and legs a little deeper, instead of just rubbing them. Meanwhile, I watched (with envy) the lady next to me getting the exact same pedicure, only she was getting a superb deep massage. No matter how much I tried to coach her, she just wouldn't do it. I would've gotten the basic pedicure if I had known that my $55 collagen pedi didn't include a stellar deep massage. Mani was ok. Oh and BTW, the cash price is different from the credit price. Hence, the ATM that requires a .99 cent banking fee at the front of the salon. read more

Chic Nails & Spa - Left over glitter from my old nail polish. Lots of excess cuticle and skin. $55 Pedicure - Nail Salons Near Me - Blue Springs, Missouri

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I went in on a Monday when they weren't too busy, and Alli did my nails. She was efficient and my nails look great! Every time I come in, they do a great job with dip, making sure the nails never look too thick. They also have a TON of colors to choose from! I love this nail salon! read more

If I could leave 0 stars I would. I have made several appointments here and not once have they ever had my name down right even after spelling it for them. My last scheduled appointment I showed up and they had double booked the appointment time. They have done this multiple occasions to my daughters too. As much as we love the girl that does our nails here. The manger is very unorganized and unable to communicate well enough to schedule appointments correctly. We will be taking our business elsewhere. read more

Great Service! We were in from another state (CA.....the land of nail salons) and we're thrilled with the service and attention to detail. I wish that this nail salon was in CA!!!! Both my husband & I got manicures. In a word, Fantastic!!! read more

I've had positive experiences before. But this last time, service was rude & I didn't even get a top coat. I paid ahead of time & tipped nearly 50% to not even get a top coat. Was disappointing read more

HORRIBLE!!!! DO NOT GO HERE... Technician Gina cut me 6 times! I was in tears when I left & my cuticles and skin surrounding my nails bleeding! I will NEVER return & told the manager this. This morning my cuticles are inflamed and extremely raw... read more

There staff is super nice but the owner is so pushy and rude to her employees. They up charge you for everything. You want a coffin shape nail that is $5 you want a design $5. You want ombré $10 worst place ever. Save you money and go somewhere else read more

Clean, friendly, and always an outstanding job! I always ask for Jonathan, he does awesome Ombré dip nails! These are also my real nails! Since going to him I've been able to grow them out so long and keep them healthy. read more

Chic Nails & Spa - Nail Salons Near Me - Blue Springs, Missouri

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My mom, aunts, and I wanted to get our nails done on Labor Day. I called around to various salons to see who was open and had appointments. I have a go to guy but he is out of town and I was desperate. Chic Nail could take us so I thought, why not? Unfortunately, I had a less than amazing experience. First off, our appointment was at 12:45 and they didn't start on us until 1:15. Their excuse was that "It's a holiday, appointments get pushed back." Then why take appointments on a holiday? Second, the gal that did my nails was so incredibly rude to me. I'm very particular about my nails and I noticed she was being a little sloppy with the polish, so I kindly asked if she could get around the edges of my bare fingernails. Instead of just saying "Sure, no problem" she says, "Relax, you don't need to tell me how to do my job. I'm good at my job. You may be picky but I am more picky." First, you don't ever tell a customer that they shouldn't speak their mind. If I am going to pay you for a service I expect it done in a way that I am satisfied with. If I had thought that you were doing a great job, I wouldn't have said anything. I will not be back, even if I am desperate. read more

If I could give them 0 stars I would. I've been here so many times. I keep going back because depending on the person my sets can be better than decent. I wouldn't recommend pedicures here. Long story short, I went there last night for a basic full acrylic set, gel polish. They upcharged me for short ALMOND shaped nails. Not sure why they charged an extra $5 for that, never been that way anywhere I go unless the nails are extra long. So that alone pissed me off...then she told me after she had already glued my tips on that it would be $51. For what?? 2 of my nails are crooked, she didn't allow enough time for the gel polish to cure. I called and told them what happened and was very calm. I just wanted to express that I wasn't happy with the set and the lady started yelling on the phone so basically I'm never going back and I hope they go out of business. read more

I really like this place. They may not be the least expensive, but you pay for quality. I won't go anywhere else.

Another nail salon that tells you one price over the phone when you make an appointment and you end up with bad nails and a bill just shy of $100. They show you a menu for your pedicure and now it's $45 just for a complete pedicure service. Then you just want a gel fill in and French nail tips and it takes forever, plus she actually pried my old gel off. So that upped the price. Then the French tips cost more. She doesn't cover the entire nail. Can't paint white cuticle on and scrapes xtra white off. It's been only shy of 2 weeks and the gel is dull and thin. What really upsets me is my cuticles are dry and catching on stuff. I have been to 5 different nail salons and as bad or expensive they have been, I have NEVER had my cuticles damaged. She also took FOREVER. Nail station was close to door and I was freezing! Save a lot of time and money and go somewhere else! read more

This place is the best nail salon and spa in town and within a 50 mile radius I really recommend chic nails and spa. read more

Chic Nails & Spa - Love these nails - Nail Salons Near Me - Blue Springs, Missouri

I went in today for a basic pedicure hoping for the best. I chose a simple pink color just wanting some polish on my toes for the summer. I file my nails before I go because the shape is never what I want, so he asked if I wanted shorter and I said no. He continued to chop all my toe nails down to the very base and cut them all crooked. He then skipped filing them all together (leaving them crooked) and finished by painting. I didn't look down to see the crooked jagged shape of my nails untill the end. I know a basic pedicure isn't a luxury service, BUT C'MON. Went home and had to redo them myself. Don't waste your money here. read more

I have been here a couple times and they were super busy. My mistake for coming on a Saturday afternoon. I am always pleased with the outcome. But today I had Lauren and she was amazing! She took her time but not too much where I was getting impatient. I've had another better manicure and a back fill. My nails look the best they have looked! Ask for Lauren! read more

They are rude and over priced my nails look horrible I ask for almond shape I don't what I got they are uneven I will never go back

I was really surprised by the service, or lack thereof, that my friend and I received here especially after reading the reviews on Yelp and on Google. I wanted to try them out because they are in a much more convenient location than my current salon and they advertised a 20% off coupon for new customers on their site (and the place looks really nice). So I thought, hey, why not give them a try? In short, I was extremely disappointed. I will not return and will certainly not recommend. It was definitely not a spa experience, as advertised in their name. Here are a few of the observations from my visit that actually caused me to get up out of the chair, put my shoes on, and leave after an hour and fifteen minutes. Mind you, this was before they got all of my gel polish removed from my feet and they had not even begun the pedi. I had already declined the mani I was planning to get, simply for times sake. 1. The main problem I noticed is that they were understaffed, causing the staff to be hurried and frantic, and somewhat rude. Definitely not the calming, spa experience one might expect when paying $50-$60+ for a pedi. 2. Because of the mismanagement and understaffing, they were servicing walk-in's prior to people, like myself, who had made appointments. Forgivable, but certainly not great customer-focus or fantastic time management. 3. My friend was pulled from the pedi chair into a mani chair where the lady proceeded to complete her gel pedi from the floor. Yes, I said floor. I have never seen this done anywhere and I feel it cannot be sanitary working from the floor. 4. They had trouble removing my existing gel polish, which isn't uncommon. The guys solution was to put rubber gloves over the acetone soaked cotton... on my feet. Again, not something you expect in a spa experience... rubber gloves... on your feet? This also has never happened to me anywhere else and it felt, and looked, ridiculous. 5. On top of that, they tried using the electronic filer on my toenails which nicked my skin in more than one place. This felt extra great when they put an acetone soaked cotton ball on that now exposed skin. Major ouch! Again, not relaxing and hasn't ever happened to me anywhere else. They didn't seem to be too compassionate to my request to please not use the electronic filer any further. 6. My friend also paid for the 'extra' foot massage, which she described more as rubbing lotion on her feet for a couple of minutes. That cost $10, to which her point was, she could have rubbed lotion on her own feet for $0. 7. Even after all of this we remained, but the coup de grace was when my friend finished prior to me and reported that they would not honor the 20% off coupon for new customers from their site. Their explanation was that their advertising company had not taken it down and therefore they were a) not responsible and b) not honoring it. As a customer who tried them out specifically after looking at their site and noticing the coupon, that was it for me. My friend had already shelled out $65 for this shameful experience and to give her a hard time about the advertisement that is clearly on their website was unacceptable in my opinion. This shop is clearly not customer or experience focused. There is no spa experience, the staff was rude and their techniques unprofessional and finally, they did not honor a coupon that was posted on their site. I will certainly be grateful to return to my current salon, even with the farther distance, for a more relaxing, hygienic, professional experience that I had taken for granted up until now. Please use your own best judgement when going here, hopefully they will get their act together and improve the experience for their customers going forward. read more

The last couple of times I have been they have tried to add on additional charges that should have been included in the price of a manicure. The 1st time they charged $5 to remove my old gel polish when doing a gel manicure. The last time, I got a gel manicure and they charged $5 to cut my cuticles. Isn't that all part of a manicure? Won't be going back. read more