Rude owner. Made an appointment but she also had another client in at the same time with no one…read moreelse on the staff to help. I was sitting in the chair, given one topper to try, and then she left me for 10 minutes. Happened again but left me for 15 minutes. She brought me toppers that did not meet my request for what I want. Plus, she's just taking toppers out of a box that she's is planning to sell to me. Who knows who else has tried that topper on? The place did not strike me as sanitary and definitely not helpful. When I got up and left, she ran after me (leaving the other client finally) and said I owed a $50 consultation fee. I told her if I had received a consultation I would pay it, but I did not get one. I left.

I took my wife here after she started losing her hair from chemo. Brandi was very professional,…read morevery helpful and very patient. We showed her a picture of my wife before she started losing hair and Brandi had two wigs which were almost identical to my wifes hair and style. Since half of my wife's hair had already fallen out, she gave my wife a complimentary hair cut. Brandi also gave us all the information we needed for the wig maintenance and cautions we needed to be aware of. You won't find another wig store of this caliber in Jacksonville or Orange Park. Thank you Brandi.

Best hair I have ever had. No shedding or tangling and it lasts!! I am currently still wearing 9…read moremonth old hair and I am very hard on it yet it is still in super condition. Never bunches up. I love the three length bundles that makes it easy and affordable to create layers. The shopping experience is also pleasurable and stylish and much better than walking around having people suspiciously follow you around the store, and not being able to open packages to feel hair. Online ordering is also available although I have never used it. Will certainly purchase from here again.

Pros: I love I heart Hair, their hair doesn't shred and no tangles, I have no problem at all so for…read moreI've been purchasing the hair for over three years. GREAT QUALILTY hair for the price, the receptionist are nice too. I recommend buying their hair Con: Very Strict Payment Method Policy 1.My Boyfriend gave me his debit card to purchase the hair. They stated, "we need to see his ID". I went to the car and he gave me his license. I went back to the store and showed them his license. They asked, "Is he not coming in"? They DEMANDED they must physically see him!! .They made it seem as if I just ROBBED somebody or I'm a CRIMINAL. He came in the store, but he was we a little irritated because he is an ELDER and has bad foot and you have to walk up stairs. This is reason he didn't want to come in the store. We both have been buying hair from them for over 3 years. HE STATED, HE DOESN"T WANT ME TO GO BACK!!!THEY SHOULD KNOW WHO THEIR LOYAL CUSTOMERS are it's been over three years. 2. When buying online purchases over 500 dollars they want you to send a copy of your license to them over an email. Why would I send you my I.D over an email, that's sound a little risky for an online payment. I might as well seen you my Social Security Number too. Again I feel like I'm being treated like a CRIMINAL

There's a few times in life when I decide to transform my entire look and I am extremely grateful…read morethat Jimmy at Slay Studios was able to make my vision come true. Not only was his sew-in tight but his styling technique had me in complete awe. I'm normally the ADHD client who touches her hair every 2 seconds but this gentlemen was in full control. It was like hair extravaganza, with every braid and every sew, he creates another master piece. He is my hair guru

I've known IHRS for over 30 years and highly recommend them. Their integrity, compassion and care…read morefor their clients is great. And they stay on top of the best technology to restore your hair. So excited about the new treatments they offer!

this business is a total scam through and through as I have payed thousands of dollars (that was…read morebilled to me in a way that wasn't agreed upon showing their deceptive billing practices). I was promised I would see results as long as I followed their schedule (despite driving 40 mins per trip into a major city at 84 years old) to which I followed it to a T. in fact I followed every single piece of advice these criminals asked of me. after months and months and thousands of dollars, the company has failed to show even one strand of new growth in my hair. The IHRS staff kept my hopes up as long as I was kicking out money to them. once the treatments came to an end they had no advice for me after their treatments failed. This office of con artists should take their false promises and shove em, because getting my hopes up and knowing the treatments would fail (because their system is a fraudulent scientific fallacy. this business makes me sick and in my 84 years on this planet I've never seen a more greedy scam targeting the elderly and those fighting body image problems due to hair loss. This business should be shut down by the government and the victims should be reimbursed. I'll be filing a lawsuit soon, and I plan to get even with these criminals.

They have a variety of supplies. The young ladies that work there are always very helpful.read more

Purchased some hoop earrings and they would not hook. I iImmediately took the earrings back for an…read moreexchange with my receipt the same day of purchase within 30 minutes. The manager would not exchange them or come out his office. He sent associate out stating I needed to work a little harder at making them work. I will never purchase from this store again.

I had an online pick-up and proceeded to one of the open lanes since the online pickup sign doesn't…read moreclearly point to a specific register. I had two different orders and had issues pulling up the pick-up barcode for my second order so the cashier asked for my last name. He made a brief tempted to ask someone to look for the order but gave up after a minute or so and moved on to ring up the lady behind me. I was standing there just waiting to be helped so I asked the other guy that was at the online order section. He too made a half ass attempt but moved onto something else. At that point, I started looking for my orders myself. I located one of the two orders, but had difficulty finding the second one. A third employee came towards me and asked if I needed help. She was finally able to locate my second order. Got home, and found out that the mask I ordered was broken. I went to a different Party City and they didn't have the exact mask so we had to go with something else. At that location, we were told only an exchange was allowed so we ended up paying nearly $10 more for the other mask. Overall this was poor and frustrating experience that resulted in us paying more at a different location. Update: I found out that Halloween returns must be returned at least seven days before Halloween. I looked up the policy since the cashier at the other location didn't specify.

I came to this location, as I purchased a Halloween costume online that I needed to pickup…read more When we walked in we were frightened by some screaming clown that scared the living daylights out of me. I didn't waste any time and headed to the front counter to inquire about my pickup order. I was worried I'd be frightened again by a skeleton or clown or something scary. The two guys at the counter were helpful. Grabbed my to-go order and were on our way. The costume fit and looks great!