HORRIBLE! This is a review for the Europcar rental agency in Siena. The Online website showed that…read morea small car rental would cost approximately €450 for one week. We paid $15 for a cab to go to the agency. Once we arrived, they kept insisting we needed collision damage waiver. Both of our credit cards automatically cover that and we knew from previous experience that we do not need it as our credit card covers us on rentals when we travel. They kept trying to charge us almost $1200. for the week and insisted that we could not apply the CDW coverage that we had. It was a bait and switch job! Rent your car elsewhere! These guys give Italy a bad name.

Worst experience ever. From pick up, to car breaking down, left us stranded, said call back…read moretomorrow for tow truck, to drop off at the train station. It's really hard not to use curse words. Save yourself a headache, rent from a different company. I had to pick up another europcar in Lucca. They were nice. Make sure you know where the drop off point is at the train station. Good luck.

Excellent scooter rental company! The scooters are in great condition and the staff is extremely…read morefriendly and helpful. My family and I had a fantastic time riding through the Chianti region of Tuscany - definitely one of the highlights of our trip to Italy!

Riding a Vespa is an iconic, must-do when visiting Italy. It's a great way to experience the city…read moreand travel through the Tuscan countryside. My fiancé and I have never operated a Vespa before and we decided to walk into Florence Station rental at 5pm to book a Vespa for a few hours. Lucky for us, there was one Vespa available and we were able to use it despite the shop closing at 5:30pm! Yuri (I believe this is the owner's name) was very accommodating and generally just great to work with. His English is excellent since he has a wife and child living in Hawaii, he's also visited California (my home state) multiple times. Since it was our first time on a Vespa, he made sure to get us comfortable with using the vehicle by teaching my fiancé and riding with him around the block! His instructions were fantastic. Honestly, the streets of Florence are kind of scary to drive around in, especially during rush hour traffic. Yuri gave us a route and a map that we can follow and basic traffic instructions. Luckily, my fiancé is tall and was able to operate the Vespa smoothly. A tip from me is to book a Vespa early in the day (or online). This shop is popular and vehicles may not be available. The countryside is better to be traveled early in the day when there is still light out. The shop does close at 5:30pm so any rentals late in the day will be charged "sunset pricing" but keys can still be return after the shop closes via a special "key hole" in the gate.

Seamless rental. They opened at 9am and I rode away 15min later The Scooter I rented had a great…read morephone mount on the handlebars which was crucial for running Mapquest !!

Great car rental place in Firenze if you are staying in the city and want to drive to the country…read more Francesca who runs the place was great. Very reasonable and personable. Highly recommended you won't find a friendlier car rental company. Dave Patterson Scottsdale AZ

I wish I could do ---minis 100 stars I wish I could do -100…read morestar. Never again! We got tricked into signing with loads of added costs in Italy! We were told on the phone that our excess would be £186 and they ended up charging over £360! This is on top of the actual hire charge. This was a low cost holiday that ended up costing way too much and more than we could afford ! Ruined our trip!

awful rental company they could not be bothered to tell me you can not drive the car in Florence…read morewithout getting a big fine from the city been using avis 40 years never again

So, there was a woman inside on two different cell phones and not helping a soul. The other worker…read morewas. They wanted 2 thousand dollars for 8 days. The cheapest one was $1,800.

DO NOT RENT FROM SIXT. Inspected the car, took video of all damage prior to leaving the lot, then…read moreupon return in Florence, they stated damage occurred in the front bumper. I showed the employee video evidence of it preexisting, he said "ok, you're fine" and we left. 2 months later I receive an email with $519 in fees for the damage, stating they will auto-charge my card in 14 days. I responded with the same video evidence and asking for acknowledgment and removal of the fee. It's been 10 days and 4 emails from me and zero response from them. This is a scam tactic.

We had a great time on our tour with Roberto from We Drive You Tuscany! We did the 8 hour San…read moreGimignano and Chianti Classico as well as the Pienza, Val d'Orcia, Montalcino wine and Pecorino cheese private tours with Roberto. This was my first trip to Italy, we enjoyed a comfortable ride throughout the countryside in the clean, air conditioned van! Roberto was so knowledgeable and made sure we knew all the best places to visit along with the history of the beautiful Tuscan countryside! He even gave us recommendations for our second leg of the trip to Rome. We will definitely use this service again!!

We had the pleasure of touring Tuscany with We Drive You Tuscany. Roberto was our driver and we…read morehad a beautiful Mercedes van that was new and comfortable. Bottled water was provided and he even stopped to get Fresh pizza for us. By the time we finished touring with Roberto for two days we felt that we knew so much about the area, history and culture of the region. Roberto's knowledge or art, history, food and culture was so impressive. The tour we did with Roberto was much more than him driving us from place to place. Each place we went was so carefully planned and curated. We visited wineries, vineyards and a sheep farm that makes cheese. With his help, we were able to visit every place we wanted to see as well as some smaller unknown, hidden gems. We saw so many beautiful landscapes and Roberto stopped frequently for us to take in the views! I cannot say enough wonderful things about Roberto. We hope to go back soon to tour Umbria and Florence with Roberto.

All was great, until weeks later. They said I can drive a rental car through the area restricted…read moreroads that google maps takes you through to return the car. Weeks later, I get an email saying they had to report my personal information to the authorities there and charged my credit card $35 USD to provide my information to the authorities. So my rental price increased by the $35 plus whatever extra I now have to pay for a violation. Total BS and a really poor way to treat a Gold member that rents from Hertz regularly

We took our number and were called within minutes. The woman was incredibly helpful. She helped us…read morechange our destination for drop off by explaining the different locations and told us the times. We had a great experience with getting our car. I will report back with how the car operates.

We would give a higher rating if we could. Brothers Alessandro and Leonardo were amazing hosts,…read morelike part of our family of 9 adults and teens. They know both the popular and hidden spots in Tuscany, Pisa, Florence and Cinque Terre. They took us to the best pizza, gelato, fancy and casual spots. Everywhere was a hit with our group. The Mercedes vans were new, clean and very comfortable. I can't say enough good things about our time with them. So seriously, stop looking for another service and DM Alessandro and Leonardo, you won't regret it.

Alessandro was an exceptional tour guide and driver! We booked our tour last minute and he was able…read moreto fit us into his schedule, driving us from Florence to two vineyards in Chianti and a couple beautiful towns. We do not speak Italian and his English was excellent. He stopped along the way to explain various sites like the house where Mona Lisa lived and to let us take photos with stunning views. He booked us lunch at Panzanello vineyard with the most delicious wine and food! He was very knowledgeable about the history of Italy as a whole and especially Tuscany and its various wines. We wanted a private driver versus a group tour because we love to get to know the culture from a local. Alessandro was truly personable and kind, giving us several recommendations in Florence where we were staying. We greatly enjoyed talking with him and learning more about Italy through his vast knowledge and experience. I would highly recommend booking Alessandro, he created an unforgettable day for us!

10 out of 10 phenomenal experience with Hire in Italy! My partner and I hired a private car with…read moredriver to explore the Tuscan wine country and were fortunate with an unforgettable experience! Gianluca was professional, kind, knowledgeable, stopped for photos, navigated a rainy and windy road with ease and confidence, provided us with an umbrella and door-to-door service, and made our day very memorable! He was great! The company was responsive (during a busy time) and answered all of our questions helping us to plan the day and make reservations. This is a luxury service with high-end vehicles and comfort. Highly recommend!

Booked Hire in Italy for airport transfer and I am very happy with the whole experience. Car was on…read moretime and dispatcher communicated prior and followed up post trip. Our chauffeur spoke very good English and pointed out Historical buildings and carried on a very non intrusive conversation. 5-stars for the driver for literally squeezing in as close as he could to the entrance of our Hotel because it was pouring rain and had an umbrella ready for us. ^________________^