Vanessa was an amazing masseuse, she was professional and hospitable. She was also very punctual…read moredespite issues that were beyond our control. I am grateful for the amount of energy and care she demonstrated, I absolutely recommend Vanessa and her wonderful establishment!!! Thank you again! See you soon.

was very happy with their service they came give me a price I left to do some errands when I got…read moreback the house was spotless very surprised of the outcome found my new go to cleaning lady !

I am more than pleased with the service I received from Shannon. Her attention to detail and…read morevigorish cleaning style left my home in the best shape it's been in, in months. She is not afraid of anything, or so it seems. I hired her on just before Thanksgiving, but with her price, availability and strong work ethic, I decided to hire her on bi weekly. I have had cleaners before but none like Shannon at Vitality Cleaners. Thank you for the text communication (which is awesome). She was able to confirm my appointment and followed up 2 days later. I received my Christmas present and now I get to enjoy it all year 'round. Keep up the great work!

Got an Amazon Local deal for this business. She is hard to set up appointment with as she never…read morereturns calls. Takes days to respond to email. Finally, set up a time and she never showed! Never again.

A+ service! Highly recommend Very thorough and professional. Will definitely keep using this agencyread more

I love this company! The work is always amazing and they do great with our dogs. The texting…read morefeature is fantastic And they are so personable. Thank you flower city cleaning!!! Rachel is so great with our dogs, it is easy having her around and she's so thorough! I recommend this service to friends and family.

I'm honestly flabbergasted that this place has such good reviews after my experience with them…read more They initially quoted me over 400 dollars to clean my 225sq foot apartment. After calling and talking to Scott I was given a more reasonable quote. Things seemed good, until it was time to click "accept" and confirm the cleaning. I checked, and they were still charging me over four hundred dollars to do a single cleaning of a 225sq foot apartment (one that isn't very messy, and with no special circumstances that would justify the price). After going back and forth with Scott, he finally admitted that their system didn't let them change the price, but that he would only charge me the amount that he had agreed to by word-of-mouth. I was VERY uncomfortable clicking on something where I was legally agreeing to have them charge me hundreds of extra dollars, with no recourse if they did. I especially worried because if their system was so opaque that they couldn't change the price in one spot, then what's to stop it from doing the same thing and charging me the higher amount, with Scott using the same excuse to say that there was nothing he could do about it. So I told him, flat out, that if they or their computer system charged me the higher amount rather than the lower amount that we had agreed to, then I would give them one-star reviews on review sites online, that I didn't have any desire to actually do this, but that this was the only method that I had to protect myself. Anyway, things seemed good after that. They charged the agreed amounts and did the monthly cleanings for several months. They missed spots every time - sometimes large areas - but Scott had warned me that they weren't going to have time to get it all every time. I got the strong impression that Flower City Cleaning rushes their cleaners - pushing them to be quick rather than thorough. Certainly moreso than other cleaning services that I've used when I lived in other places (their initial quote, before I jumped through a bunch of extra hoops and agreed to a word-of-mouth contract that didn't line up with the contract I was actually signing, was considerably higher than ANY quote I've ever received from a cleaning company - both in terms of companies that I've actually used, and companies that I've just received quotes from). Anyway, then I had my final cleaning. The person was about 25 minutes late (delays happen, and I certainly wouldn't be writing this if that was all that it was). I always go out while they're cleaning, and when I got home I found that in addition to the usual missed spots, they had clogged the toilet with half-dissolved cleaning cloths (something I only discovered when I tried to flush them). They always send an email asking how they did after each cleaning, so I clicked the lowest "very unsatisfied" button, and wrote "the person was more than 20 minutes late from the texted estimate, and then left a bunch of cleaning supplies in the toilet that completely clogged it. If this happens again then I'll leave bad reviews in more spots than just this email." - I honestly feel like I might have gone too far with the threat. I was pretty annoyed at the time. A heads-up would have been really bloody nice though, so that I didn't try to flush it and get like half an inch away from flooding my bathroom. They immediately terminated service. No explanation given beyond what seemed to be a copy-pasted paragraph with a bunch of stuff that seemed so disconnected from the situation that I can only assume means that they copy-paste the same thing every time. Was it because of the two threats to leave bad reviews? - Maybe Scott was just having a bad day and did it as a knee-jerk reaction? I honestly have no clue. I also have no clue how their reviews are so good - did I just get really unlucky and have both their computer system and their people screw up royally on me? Ultimately, all that I can do is move on to another company - hopefully one that takes responsibility for doing the job competently, and owns their mistakes when they make them.

Jennifer and her team are so professional and do incredibly detailed, thorough and careful work…read more Every time they go above and beyond my expectations and leave my home feeling spotless and fresh. There are no words for the relief it is to have a completely clean and well maintained environment to come home to. I have Jennifer regularly clean my home and have extended her to my mother's home as well. Highly recommend her services.

They did not do ANY of the service I requested and lied about it. Same spots of blood were on the…read morewindows they cleaned before and after. Had excuse after excuse for why they didn't do the work. My wood floor was actually cement, the paint would have come off if they rubbed it. Just utter nonsense. Then she said she had to talk to the workers when it was actually her that did the work. She hung up on me as only someone with no professionalism would do since she obviously wouldn't be getting any more money out of me.

They live up to their name! This wonderful company came in to clean our office space when…read moreconstruction was finishing up. They were friendly, efficient and thorough. There was no detail over-looked. I would highly recommend their services for any home or business.

Detailed Cleaning By Lisa, is a company that is dedicated to customer service and satisfaction…read more They have a cleaning crew that pays close attention to details and cleans with care and attention. They do post construction cleaning, commercial and residential. Their work ethic and attention to detail is unparalleled.

They came on time and were very pleasant. They had protection on their shoes to protect the floors…read moreinside. I would recommend them in a heartbeat and give them a 10. Thanks for a great job . Elena

ACS was hired by my landlord to do mold remediation in my bedroom closet due to a leak from the…read morebathtub upstairs. The same person from the same company did both the assessment and the remediation in violation of NYS Labor Law Article 32 which exists to prevent conflict of interest. Furthermore, ACS proceeded with the remediation treatment despite my objection that the leak hasn't been resolved. ACS refused to tell me what chemicals were used for the remediation or provide safety data sheets. They also did not display the workers license at the job site when they came back for the remediation. The leak is still ongoing and the remediation has objectively failed.

Tammy did a great job coming and cleaning our house. She was very accommodating to our schedule and…read moreworked an evening cleaning for us. She showed up on time, did a very thorough job. She was great with our kids and fur babies. The house looks great and we look forward to having her out again. She will definitely be our cleaner for the future. Also she is very reasonably priced. Me met and exceeded our expectations