This was by far the worst place I've stayed in Paris. I should have known better when…read more we were not provided information on how to get into the building. When I called the number on the original email, they informed me that they send an email to Expedia (which I did not book through) and had to have them send me a new email with information to get into the hotel. When we got to the room, we turned the shower on and there was no hot water. We had the water running for at least 20 minutes and there was still no hot water. In addition to the lack of hot water, the water in the shower started leaked all over the bathroom floor soaking the towels. We contacted the hotel and got no response until the next day. In addition to the lack of hot water and leaking shower, the room was disgusting. The bed has multiple different kinds of hairs all over it and a large stain on one of the sides. There was something sticky on the floor, the bathroom accessories were dirty, the toilet seat didn't match the toilet, and there was hair in the shower and on the washcloth in the bathroom. When the hotel finally responded to our complaints the next day, they switched to an automated response and did not address any of our concerns. Because of the condition of the room, we had to book another hotel in the area last minute. overall the worst place I've stayed in Paris with the worst customer service. Do NOT book this place.

This place is conveniently located near several restaurants/cafes and near the Champs-Élysées. An…read moreimportant note is that you need to complete the required paperwork, which includes a picture of your passport for tax reasons, before coming in order to get the passcodes for your apartment as there are a total of four codes and doors you need to get thru for your stay. They will also send you picture instructions to get through the building to your apartment. There is no reception desk there when you arrive and you won't see anyone for service during your stay. We ran into a couple that didn't complete this and couldn't get into their apartment; I tried to tell them that they probably didn't have a reservation then because the paperwork was not completed and that point was clearly stated on the instructions. I don't think they understood me. WS offers an unsecured free WiFi so beware of that when using their WiFi service. And it seemed to be limited in connection as we could only get two devices to connect at any time on it. The room was nice (disclosure: pictures were from when we were leaving so the beds were a bit more tidy at arrival). I have stayed in a hotel before in Paris and this apartment was by far more spacious than my last stay. The windows are opaque glass so you definitely have privacy during your stay. The place was well heated too for 50 degree November weather. There is no laundry service here so no one takes out the garbage or makes your bed for you each day. It is a true apartment living while in Paris. On our first night we had the pipe behind the toilet leak and it ran into our bathroom floor. There was an odor to the water so it must have been the pipe going out to the sewer even though the water was clear. I emailed the contact to inform WS but I think I was just lucky that Monday was the next day as I ran into their maintenance men on a quick stop back to the apartment and was able to tell them about the plumbing issue. I was also lucky that one of them spoke Portuguese and understood my Spanish. Needless to say they fixed the problem, gave me new towels to replace the ones I had to use on the floor and never had another plumbing problem the rest of my stay. I also never heard back from WS via email to check on the reported problem either.

Thank you, Natalia and Christophe for another exceptional Paris stay with Guest Apartment Services…read more(GAS). We rented for five weeks this time and were treated so well by Natalia who took care of everything for us. GAS provide apartments in the center of the city so you won't miss anything that Paris has to offer. They are so welcoming and accommodating, I feel like I'm being greeted by family (only nicer LOL). We keep coming back to this company because they keep excelling.

We had a reservation that we were very excited about enjoying in April of 2020, but France closed…read moretheir borders and we were not able to go. Disappointed, we asked for a refund. Guest Apartment Services issued a voucher that referenced a law passed in Paris to help hoteliers by allowing them to hold deposits. The voucher said, "In accordance with the provisions of this order, if this voucher is not used within eighteen (18) months from the date of issue, the customer will be reimbursed for the original amount deposit payment." We were not able to visit during the 18 months and requested the full refund. Christophe Chastel replied, "we can refund now 50% of your original deposit rental." This is in complete violation of the voucher that they issued. The business is not trustworthy unless they do give us the full refund as promised.

Top notch service. They have a great selection of apartments. Lots of nice amenities included…read more Customer service is friendly and helpful. The rental process was stress free. Much better than a hotel as you can cook some of your own meals. Every time I go to Paris I book an apartment through them.

Unfortunately after many great rentals over the years it appear they have been acquired and no…read morelonger provide rentals. Wish that wasn't the case since they were a serious upgrade compared to Airbnb and Vrbo.

We just rented an apartment from Al La Carte Paris in the Marais: Marais Exclusive - Place des…read moreVosges from December 13 - December 28, 2015. It was horrific!!! The bed\ was advertised as a King but was really a Queen and was so hard and crowned in the middle that it was impossible for the two of us to use. So my husband had to sleep on the "sleeper" sofa. There was no bedding for it and the metal frame was broken in half leaving a very sharp, dangerous metal rod sticking out of the side. Someone had tried to pound it back but it still cut my husband on the leg. In addition the mattress on the sofa was about 2-3" thick offering NO support. The wooden slats were miserable to sleep on. We complained to A La Carte about this but were told they didn't own the apartment and weren't responsible!!! BUYER BEWARE!!!!! In addition, the apartment was so poorly maintained that the light switch to the bath fell out onto the floor forcing us to use a dark bathroom!! Finally, we moved to a hotel a day early to try to get a night's sleep. When we moved pout early we sent an email to Katy we received NO RESPONSE!! DO NOT USE THESE PEOPLE!!!

The Eiffel Tower was far more grand and impressive up close than I expected. The scale is…read moreincredible. Once up there it almost felt like a small town in the sky. I was surprised there are eateries on the multi-level tower. I visited at night and the view of the city illuminated below. There are stairs and an elevator with separate ticket prices depending which option you choose. I took a star off because the man selling the tickets was rude. Grumpy people should not be working in tourism.

Getting to the top of the Eiffel Tower was one of the most fun things I've ever done…read more The views from the top are spectacular. Once there, champagne is available for purchase and we absolutely had a glass. It just added to the romantic vibe. We took the elevator all the way up but could have opted to walk. If I remember correctly, I believe the ticket price to take the elevator was just a tad higher. Of course it's a must-see for first time visitors as well as return visitors to Paris. Bucket list for so many.

The "luxury" two bedroom in St. Germain was dreadful: a lousy Airbnb which had all of the owner's…read morebelongings throughout apartment. Damaged furniture, cracked tables, shabby tablecloths covering more damaged tables, burned hole on Formica kitchen counter, very tired decor, dirty seat cushions. I could go on and on. The only thing the platform offers is transfer of keys and charging a ton of money. We stayed up late into the night searching for a hotel. we absolutely would not trust them to vouch for any unit. Stay away! Definmutely nothing "Fine" about any of it. They refunded 25% of our money even though they were in breach of their contractual promise regarding the unit and what they knew and clearly did not know.

Great location on Michel-ange. Nice staff. Not the best at communication, but the stay, the…read morecomfort , the safety far outweighed the inconveniences. We would use them again without hesitation now that we know their stretches. Highly recommend to gomdirect and not through Airbnb, I recommend it as well as the full two bedroom on Michel-ange in the 16th arr.

Everything. It at the base of the Eiffel Tower, it's all cherrywood inside. With extra's. On the…read morewaterfront. Walkable to nearest water taxi, next to a train depot. It was just a wonderful stay

From the owner: Vacation rental townhouse boat in Paris located near the Eiffel Towerread more