Very friendly and professional. The repair department is the best!. We were treated with a smile…read moreand a handshake.

Mark Mitchner will bend over backwards to make sure your needs and wants are exceeded. They are…read morethe best jeweler I have known.

We just bought a diamond ring (and my participation trophy band) here and have come in approx. 6…read moretimes. I am not a huge fan of the diamond industry but also wanted to make my fiancé happy, so I took her to look at several places. Diamonds Direct was so easy, transparent, and accommodating that we didn't even finish checking out other places around town. I saw some other review saying the associates were very rude regarding budget, but that was not my experience. I was very plain and transparent that I didn't want to spend over $2k on the diamond (lab-grown), and they were very supportive and helped me make various things cheaper, etc. At no point did I feel like they were rude because I wasn't spending a lot. Cindy was our primary contact, but we also had brief exposure to Dana and Mo. They were all lovely and very helpful. While our order was being prepared, Cindy kept us updated periodically via phone/text. The level of attention and care was very welcome. We did have an issue with a missing diamond we reserved, but they were super apologetic about it and actually shipped in a bigger diamond for the same price, so they took a bad situation and turned it into a positive. To summarize, Diamonds Direct makes it easy for a non-diamond person to casually participate. At the end of the day, I wanted a good deal, my fiancé wanted a big rock; we both ended up happy.

We had an excellent experience at Diamonds Direct!! We picked out my ring in 2021, been married for…read moreover a year now and just now getting around to a review. My ring is everything I wanted and our salesman was so patient with us. Gave us a discount once we told him the ring was a little out of our price range. We also went on a weekend they offered 0% APR financing. Couldn't have worked out better. I still love my ring as much as I did the first time I saw it!!

I came in for a resizing on a bracelet and they took really good care of me Annie was very sweet, I…read morewas in and out in less than 15 minutes!!

I am new to the area and I am so glad that I was able to find this jewelry store. Everyone here is…read moreso welcoming. It's very comfortable and they have so many different pieces to choose from. They were very helpful with what we were looking for and even provided different options for what we were wanting. They went out of their way to let us know, before we finished parking, that there was a ramp on the side for my mother to utilize with a walker. They had offered to clean my jewelry while waiting and realized that one of my stones was loose came back and showed me my stone was loose and I choose to get it fixed. I felt so comfortable and secure and safe and I will be happy to return back here to purchase new pieces. thank you very much for welcoming me and my mother. It was a pleasure to meet you and we will see you again real soon.

5/5 - Always a Great Experience at Brockhaus in Norman…read more Every time I've visited Brockhaus, the owner and the sales team have been extremely courteous, kind, and genuinely informative. The customer service is consistently top-notch. I picked up a Tudor FXD from them brand new, and the entire process was smooth and enjoyable. I also sold them a vintage Rolex, and they were very fair with their offer. I combined that with some of my own money to purchase the Tudor, and I couldn't be happier with how everything worked out. The store itself is clean and welcoming. On hot days they even offer cold water, which is a small touch but says a lot about how they treat their customers. Their selection of pre-owned watches is excellent--plenty of great pieces to look through. I haven't spent much time on the jewelry side, but the watch selection alone is worth the visit. Overall, Brockhaus is a solid place to buy or sell watches, and I've always left feeling well taken care of. Highly recommended.

Everyone is amazing at Brockhaus! I love the Oris that I bought from David. It's also been a…read morepleasure to work with Ben. Thank you for the recent adjustments to my Rolex bracelet. It fits perfect now!

The service is always 1st class, I highly recommend BC Clark for all your jewelry needs…read more Particularly the Classen Curve location.

While my husband and I were in Oklahoma City dropping off my fair entries for this year's creative…read morearts, we made a stop by to see the newest BC Clark location at Classen Curve. I stopped in to see if they might have Pacific cloth bags for storing silver. With the staff members help in lifestyle upstairs, we found out they did not have any in stock while was there. The sales associate offered up a suggestion of another store in the area, but seeing I was a bit apprehensive, she offered to call another location. When she called the NorthPark Mall location, we found out they had a variety, Amen, I was on the way over on my way out of town. The sales associate was so sweet to offer me a bottle of water for the road, as it was a warm day, she went above and beyond in my book in sending me with a list of silver bags, so I could have a heads up. Thank you for the great service and attention to detail you showed me during my visit. The new facility looks beautiful, great job. So, if you are in the Oklahoma City area, and have not been by, make a point to go see them, especially if you are getting married, graduating, getting a promotion, they definitely have something for everyone's taste.

I went to get a ring resized from 9.5 to 7.5. Before they charged me, I asked if I could have the…read moreextra pieces back as it is an heirloom. The lady behind the desk waved me off and said "that is included" when I came back to get the ring, they didn't try to match up the details at all, and refused to give me back the pieces stating "included means that the jewelry shop keeps the pieces" and they were "too small" anyway. To resize a ring from 9.5-7.5, there's almost 1/2 a centimeter taken off. There's plenty to give back. The manager just lied about it instead to keep the metal, which I did not get a credit for. If the sales lady was upfront about taking the extra metal and keeping it, I wouldn't be upset, but due to the fact that she waved me off and made me think my ask was reasonable, then gaslit me after, I lost a part of an important heirloom to my family.

I stopped in at lunch to get 2 watch batteries replaced and repair a tangled bracelet. This was…read morecompleted in less than 20 minutes. This place also has some unique jewlery pieces for sale. Definitely would recommend for repair or to treat yourself!

Wow! I've known Valerie Naifeh for years, and have always admired her. However, (sadly), I had…read morenot been into Naifeh's Fine Jewelry. A few weeks ago it was time to celebrate my 45th wedding anniversary. I wanted to do something very special, so I headed to Naifeh Fine Jewelry. OMG, I was blown away by the quality, professionalism and most importantly, the perfect CREATIVITY in their jewelry. They had the perfect selection for me to memorialize our 45th anniversary. My wife (Myra) absolutely loved the ring I purchased for her. Myra and I plan to go there many more times to acquire great jewelry and other amazingly unique pieces of art. Thanks to the team at Naifeh! Sincerely, David

Valarie Naifeh, the owner of this fine jewelry store, creates a life changing experience for future…read morebrides. I had seen her unique design of an "East-West" emerald cut diamond engagement ring and knew that's what I wanted. The emerald center stone runs sideways across the finger, perpendicular to the traditional emerald setting. I had one appointment with her to design a custom engagement ring. I know it's unusual for the bride to have such an active role in the design of the ring, but I had strong opinions about what I wanted and didn't want to be surprised. My fiancé had other appointments to finalize the design and pick out the diamonds. We also purchased our wedding bands here. Considering the time, attention, and skill of all of the employees, the cost is very reasonable. It isn't too high, perhaps it's slightly above average, but that could have been because my ring was created from sketch paper to the mold. I can't say enough about how happy I am with my ring. I don't think anyone else can beat it. Perfect experience.

Dropped in yesterday looking for earrings for my Granddaughter…read more Taylor Cook, Immediately greeted me. What a great experience I had with him. Didn't take long for him to show me a pair of diamond studded earrings that were beautiful and affordable, bought them on the spot. If every salesman is like Taylor at Huntington, this is the place to buy your jewelry.

Great People, really nice selection of diamonds and watches. Beautiful store in a great easy to…read moreaccess location.

Over 25 years has passed since I purchased my Date Adjust new from BC Clark. I took it to them for…read morecomplete service a few weeks ago. When Kelly Mullican (Rolex Certified Watchmaker) returned it to me, it looked as it did when I purchased it 25 years earlier. Kelly explained to me all she had done and I left there wishing I had another Rolex to let her do her magic on. Thank you BC Clark and Kelly!

Great selection and service before and after the sale. Highly recommend all three BC Clark…read morelocations.

Had a very good experience here. Took Mom-in-law's watch in for new battery. Turned out the…read moremovement had gone bad. Left watch for cost estimate to replace the movement. Got free estimate in a couple of days. The shop owner could not have been nicer or more accommodating. Will definitely shop there again.

Great guy and super fast. Just needed a watch battery changed out. $5 to $7, and 5 mins of your…read moretime. Voila! Really friendly, small store. Said he had been in the same location for 25 years.