ZERO ZERO ZERO! I don't usually give reviews but this is absurd. I came an hour earlier because I had prior engagements at 2:30 and my car has been sitting here for more than a hour and a half. You're better off going to a drive in car wash, quick car wash is such an understatement. read more

Zero Effing stars for this monstrosity of a car wash. I paid 40$ for them to do absolutely nothing. Horribly managed place- zero customer service. Youre better off washing your car with dish soap at home. read more

Brought my truck into Crista Car Wash for the first time. Big mistake wasted my time and money. After it was washed I walked by it and there were bugs still on the front grill.... I pointed it out to the employee and asked him if he could re-wash it. He then proceeded to take a sponge and grind the bugs into the paint. After he said he was done with it I walked around the truck and it was still completely dirty. They didn't clean the running boards, the cup holders are dirty, the entire truck still needs a wash. I asked for the manager where he proceeded to tell me it looks fine. My advice don't go here. They also charge $5 extra for trucks. Service was rude and the quality is horrendous. read more

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My last two car washes were terrible but as a loyal customer of 20 years I gave them one last shot. I explained to the guy who gives you the tickets that my last two were bad he could care less! But the real reason for the 1 star is because one of the workers took all the quarters out of my cup holder. I know this because I had just thrown a few in just this morning and now I have Pennie's and a couple nickels. There was maybe $4 in my cup holder. , but that's not the point. In my 20 years going to Crista I've never worried about the change in my cup holder! So now their car washes suck and they steal, very sad! read more

Chevron - Empty cup holder - Gas Stations Near Me - Santa Clarita, California

Honestly, this was by far THE ABSOLUTE WORST hand car wash I've ever gotten. I usually check my car out to see if there's anything they may have missed and I kindly pointed some minor things out but The workers were so rude and not accommodating. I literally was blowing off some dust and in some areas of my car and he was just watching me. Threw the receipt at me and told me to go back around. Like SIR, this is YOUR job. Anyways, took my 70 year old dad to get his car washed as well and they also did not vacuum the inside of his car, WHICH WE PAID FOR. He too was kindly asking them to vacuum the spots he found and they aggressively drove off to do so. My mats were not clean, they did not clean it through. They just dusted it off. Horrible. Before moving into town, the place I used to go to did a THOROUGH cleaning of everything. I would not recommend going here. SAVE YOUR COIN! You're WAY better off going to the self drive thru car washes and cleaning the inside of your car yourself. I will NOT be returning or recommending anyone here. read more

I have been a loyal customer to this car wash/oil change facility for years. I got a routine car wash and saw that my driver's side visor mirror was broken upon returning home ten minutes later. I called immediately and spoke to Emil, but wasn't able to return the same day. When I came back, Emil stated that the car wash "doesn't touch mirrors," which is a lie - I would never get my car washed and accept dirty mirrors, and every time I've gotten it washed they DO clean the mirrors. The part is not cheap to replace and I am extremely disappointed in this business's lack of accountability. WILL UPDATE ONCE THE BUSINESS OWNER IS REACHED. read more

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I brought my sisters car, an suv so theres an up charge for the size of the vehicle, totally fine with me She's a mom and the car needed some love, or the bare minimum, vacuum and a wipe down I sat and waited outside as you do until I was called to take the car I watched the person who did the finishing details open the trunk, wipe down the interior and shut it. I didn't think anything of it When I got into the drivers seat I noticed there were some crumbs and little things leftover. It's a mom car so I totally get that they did what they could But then I opened the trunk when I got home and it looks like they didn't even attempt to vacuum the back seats and the trunk I paid the going price, plus a tip and I should have checked before I left but I have been coming here with my own car for years and I trusted that it would get done. It was supposed to be a small gift for her when she gets back from visiting in laws today I have to pick her up from the airport and give her car back to her in essentially halfassed condition. No manager there at 3 pm on a Tuesday Only told to come back and they'll vacuum it for me but I have to return her car to her today and pick her up from the airport. Not a great experience. I'll vacuum it myself. read more

Chevron - Unvacuumed cup holder in the back seat - Gas Stations Near Me - Santa Clarita, California

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I get mailer coupons all the time for this place so I thought I would give them a try. Truth be told I did look up the Yelp reviews and was not impressed but have always seen cars going in so I rolled the dice. I mean how hard can it be to wipe down a car right? Well upon arrival I was greeted by a friendly attendant so things were looking good. The cashier was nice too. But the actual scrub down was less than awesome. Now I usually don't parade around my car after the car wash process, I know they guys are hustling and don't want to get all awkward about pointing at missed things. However I do take a look when I get home to see how things went, especially at a new place. First thing thing I notice is the tires and lack of dressing. I don't like it all gooped up but I do like to see it was applied since I paid for it. I could only see some random over spray here and there, probably from some rim cleaner. I went on to look at the body and saw dirt left on in various areas. And the side mirrors were also very dirty like only the "hand wash" was done and not a final wipe and windex. Since there were so many things missed that were paid for I can help to wonder if I even got the "rainbow wax" and "sealer wax" too. Most car wash places have a window to see the car go thru and at least amuse me with the wax, "bright colored foam", application. This place did not so who knows. Anyways the waiting area was nice with a fountain and chairs. But my regular place does a far better job. read more

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This car wash was always just ok. It's been years since I came here. They raised the prices as everyone else has. However when I came today around 10am not a car in sight. I was trying to decide on what wash but the guy (manager I'm told) rushed me to the front. I told him I was trying to decide what options. However he ordered me to the front and to get out and look. Was putting my car in car wash mode and he asked "do you know what wash you want?" I hadn't even had a chance. I told him no I haven't had a chance to look you ordered me to the front. He explained it was to be sure to not block other cars.... We looked back together and not a car in sight. "Well what if a car came?" Was his response. I waited a good long minute and no cars ever came. He has 4-5 lanes! He's just brash and totally rude. His job isn't rocket science nor is he busy. He pretty much sat under the umbrella the entire time doing nothing. I saw him pick his nose.... Yuck! Hopefully the owners read this and put this guy in check. Getting a car wash now days is a luxury.... He'd be so lucky to have customers. read more

Chevron - Disgruntled manager - Gas Stations Near Me - Santa Clarita, California

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0 stars. They attached my air filter incorrectly on my car after an oil change and I had advised them that my check engine light started to come on soon after I left. I took the car back and he told me it wasn't from him. Come to find out I go and get an oil change today and they told me that they did not attach pieces correctly back after they did an oil change on my car. They also attached pieces to the wrong parts. They also put the wrong oil filter in my car read more

$26.99 for the worst wash ever. Stood there frustrated watching this guy start by wiping all my windows while the water spots dried on my paint which tells me they don't even know how to wash a car. He spent 10 seconds wiping down each rim so they're still dirty. When he was done I walked him around my car and literally said "why can't you see all this dirt still on my car? I can see it and you're supposedly the pro?" He actually seemed surprised I was saying anything which tells me this is how it is there across the board. That place is a joke. This is my first ever Yelp review so I never complain but I just had to about this place. read more

I've been going to this car wash for several years with the same vehicle, which is a four-door sedan . Yesterday I went to get my car washed and the guy that was writing the ticket told me that my car wouldn't fit on their equipment and that I would have to pay an additional $20 for total of $40. If I wanted to have my car washed. It would have to be washed by an individual person and not go on their equipment , I told him my car has gone on the equipment since I purchased it 13 years ago and I've never had a problem and then I felt he was trying to scam me. He insisted the car could not go through my car wash. I told him I wouldn't be scammed by him and left. I went home and wash my car myself and then I called to speak to the owner of the car wash and he told me to bring my car back and he wouldn't inspected himself. I told my will not be returning to his car wash ever again. read more

Paid $100 for a detail job...once the sun started to go down I couldnt see out of my windows...it looks like the guy who was detailing my truck used the same rags he used to detail my leather interior to clean my windows...there is a horrible greasy film on them!!! I came to the carwash after I got off work today (Friday) and they told me everyone has gone for the day...they told me to come back tomorrow...but I work the same shift and they will be closed again...I SPENT ALL THAT MONEY AND I CANT SEE OUT MY WINDOWS!!! Im so pissed off!! This is unaccept read more

Chevron - Greasy film on window!! - Gas Stations Near Me - Santa Clarita, California

It's official! I have found the worst car wash in the world! $20 car wash. They didn't bother to remove the sand from the mats, wipe down any of the interior, did not touch the cupholders, etc.... What did I just pay for??? This is my second time coming here. I always give a business the benefit of the doubt, but that's strike two...And this is not baseball, so you're out! read more

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Had my truck detailed (express detail). It came out with water spots and still dirt spots both inside and outside. There was nothing detail about this. I would have saved a lot of money and time just getting the regular wash and an interior wipe down. Also, I contacted them on their website to offer them an opportunity to address before doing this review but had no answer. read more

Went here with my new Car for car wash. First, i see two scratches on my bumper. Seems like a car license plate hit it. Second, another dent on my rear left door. When you get a car wash, walk around your car and check for dents/ scratches thoroughly. Dont just get in your car and hand in your tip. I never returned to this car wash. read more

Do not, I repeat DO NOT trust the pumps at this gas station. I made a purchase for gas at the pump and my pump would not work. I went inside and (trusting that it could be rectified) asked for help. They had me run the transaction again because they said it had not gone through and this time I looked and the money was taken from my account immediately. I go back to the pump and once again no gas would come out. I took my receipt inside and explained that I still did not have gas. They said that there was a technical error on their system and that they refunded my transaction noting that the money should be back in my account on Monday. Today is Friday. ‍ I'm in difficult times due to being out of work (industry strikes) and I didn't have another card on me. I was extremely low on gas so this was a scary situation and one that I've never experienced. Fearing running out of gas, I begged them to rectify this for a sincere customer considering that the issue was their pump. I even showed my account balance and receipt. This all fell on nonchalant ears (four employees including the manager) EXCEPT for a young man named KENNY! Kenny is the only one who voluntarily helped me in a very special way and I will never forget his kindness. I hope Kenny gets a promotion to management so he can save this gas station and help earn consumers trust or that Kenny is given the opportunity to work elsewhere and for a company that truly values their customers as he clearly does. I would give 0 stars if I could but I am giving one ONLY because Kenny really cared and showed it and as a consumer I am grateful. He was the only thing good about this gas station experience. read more

Review from my 9 year old: My mom took her car here and we waited an hour.Food and crumbs were in the car still and they not vacuum at all. my Mom paid 36.99 for this cheep makeover on the outside of her car but not on the inside. My review (mom): Deae future prospective client, please, please! I beg you DO-NOT-GO HERE! My daughter was right about the "vacuum" job. It was like the only picked up the trash and did not vacuum at all. My baby's car seat were removed (by me) so that they can indeed get in between them and underneath, but they did not. I am very angry and regretful that I did not go back to complain but honestly, after a long morning at the bank and twin toddlers I didn't have the damn energy to complain. read more

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Been coming here for 20 years! By far the best car wash I have been to. I live in LA now and come here to get cash washes still. I see a lot of negative reviews, but I have personally only had a good experience here. Always do a thorough job. I have paid more attention to other places and worse wash jobs. read more

I had a gazillion dead bugs on my windshield and my front bumper and grill from a recent trip to Sacramento. No complaints or upcharges from their employees, and they did a fantastic job!!!! I will definitely come here again! Wonderful cashier, too! Very friendly on a very windy day! read more

YOU ARE A GAS STATION. Fix your F'ing pumps. They have 18 pumps and more than half are down at any given time. If I'm forced to come here I have to drive in circles finding a pump that's working. UNBELIEVABLE read more

This was the only location I ever went to for the last 10+ years but they changed owners and the service isn't as good at all! Actually not even close to what it use to be. I took my car here and when it was done there were spots still all over the car. I mentioned it to the guy drying it and he quickly said, "I will get the manager". I said, "yes,please".. the owner blamed it on birds and said they couldn't spend the time on it. The funny thing is, I have gone there for years and never had a problem. I park it in the same place and the same bird poop is on it. Nothing has changed so why couldn't they clean it this time?? Not to mention they have raised the prices. Time to find a new car wash! read more

I asked for the car wash/oil change special. The guy that serviced my car seemed annoyed that he had to deal with me not knowing the difference between synthetic oil and regular oil. He didn't take the time to explain the difference and just chose synthetic (the more expensive option). He also decided on his own to change my oil filter for which I don't even know if he needed to be changed. (The car only has 30k miles on it.) He didn't show it to me which has been my experience at other businesses I've gone to. Then the car wash! I get that it's a free car wash but it doesn't mean that you don't do the service well. I specifically emptied out my trunk because I had just went to the beach and had a ton of sand in there. The car wash dude literally opens the trunk and closes it. I'm watching him do this so I think oh ok the guy prior to him vacuumed the trunk. But no. Neither person who was servicing my car vacuumed my trunk and one specifically looked in the trunk. I don't know if he thought I was saving that sand but he did nothing. In any case since he opened the trunk and checked it, I didn't question him when I traded my ticket for my keys. To top it off he left a dirty cleaning towel in my back seat which I did not notice until I got home. Never again... anyone know of a reliable oil change/car wash business? Looking for a new one. read more

Do not recommend this Car Wash these guys do not care about the car or the client when they do a Car Wash they only do the top of the car. Don't worry about door jams. They don't pull mats out horrible job. read more

Hmm. I'm a little torn on my experience here today, probably because I actually took the time to really look at my car after it was done. Let me preface this by saying I've been here a handful of times and never had any major issues. But then again, I never really paid THAT close attention when I got into my car. I figured, it looks shiny and smells good, let's go! Today, when I got into my car after the wash, I realized that while everything looked clean, it kinda wasn't. I have plastic mats over my floor mats and they were just thrown back in. They didn't vacuum thoroughly, like, at all. I had scraps, dirt and stuff that should've easily been sucked up in their vacuum. There were small dirt stains on my seat and some hairs as well (and they weren't mine AND I have white leather seats), so I quickly scrubbed the dirt off with some wipes from my purse. The outside of the car was immaculate and the gentleman ringing me up was really helpful and offered me a stamp card. I was just disappointed by the condition of interior after paying $25 before tip. I'll just stick to washing my car myself. read more

As far as gas stations go, this is one of the most dirty in town. The water to wash yout windows was black and smelled horrible first thing in the morning. No towels either. The pumps are filthy. Will always get gas elsewhere. Tried to talk to the manager Ali but he was always out. read more

On my past car, a car wash guy standing on my tire to clean the roof leaned too hard on a plastic trim piece and broke it. He said nothing. Today, I found a gash on the rim of my two month old car. No one said anything. Absolutely disgusting and unsanitary restrooms and waiting area. This place should be bulldozed. read more

It was Saturday morning and my car was a bit dirty so I decided to get it washed. I had just filled up at United Oil and this was the closest full-service car wash...I had never been to them before. After figuring out how to get to the drive in where the vacuums are I got out of my car, put the key on the dash and opened the trunk. There was no line of cars waiting. The guy who takes the orders was standing in the middle with his back to me doing nothing. My first thought was to just leave...this was going to be a bad experience. I was already there so I thought how bad can this be? I figured he would turn around and come to get my order. He did not (He had to see or feel me approach since there were no other cars there). The vacuum guy came over and we both started staring at the order taker; still nothing. Finally, after a few minutes the vacuum guy yelled at the order guy to come over. He did, but with huge attitude like he wanted to fight me! He then asked as if he didn't care " what do you want?" I looked at the pricing board, which was not clear, and told him a wash and armor all on the tires. He basically threw a ticket at me with just 26 written on it. I went inside. There were 2 people ahead of me paying for gas. Both attendants were pleasant. I gave the guy helping me the ticket and my credit card. He charged me $26.99. The actual car wash didn't take long...not that many cars. When my car came out someone got to it almost immediately...finally a good sign? No, he stopped drying my car and went somewhere else for 5 minutes. When he came back he seemed to be doing a good job and finally waved that the car was finished. I walked over and notice that there was no armor all on the tires and asked him to do it. He was VERY pissed off that I asked him to do a service which I had paid for. I wasn't in his way, but he kept yelling at me to move out of his way ( I was standing by the driver's door). As he was doing the tires I started looking around my car. I noticed that he had not wiped the rear passenger window and the car had not been vacuumed very well. I asked him to wipe the window and he wiped the back seat. I left with beads of water on the window and blew off asking to have the car re vacuumed. Overall, I have never had a worst experience getting my car washed! Most of the time I don't even think about it. I grew up in the SCV and know a huge amount of people who live here. I would say that I would tell all of them about my horrible experience, but from the amount of business I saw there, I think most already know. NEVER USE THIS AMAZINGLY BAD PLACE! read more

I don't have 100% proof, but I'm pretty certain that some car wash employee stole both of my Ray-bans in my center console. Pretty sad cause I used to love coming to this place, but now I can't trust anyone there. It's ridiculous because the only time I wear sunglasses are in the car, and both of the glasses and their cases are gone. I would never take them out of my car, especially with the cases. So whoever is working there I hope you enjoy them, cause bad juju is coming your way read more

This post is to the manager / employees and owner overseeing the merchandise i.e. snacks inside the store. Today, April 4 2019, between 1100 am and 1145 I was at the store to purchase gas and a snack. A "cookie+ protein" after opening the wrapper I broke off pieces and at them as I pumped gas. I realized my hands were dirty raise the cookie in the wrapper toward my mouth and smelled a foul odor. Quickly looked at the "best by" date and it was 3/19/19. In my opinion just a tad too old to be on the shelf for sale. read more

Chevron - Gas Stations Near Me - Santa Clarita, California

Had my oil change done they were going to wash my car for free when I came back the next day to get the car washed because I had no time they insisted on me paying $2 extra for my small Q5 now $2 wasn't the problem the problem was the manager email which was no you're going to pay I have no problem with the oil change guys they were fantastic just that I've been going through these people for the past 3 years with five cars now I'm not going to and I don't care if they don't care at least I get to put in my two cents read more

The best and most careful car wash is me. No one wipes every spot and door jamb and engine bay better than me. When I'm a lazy deadbeat wimp who cannot find an hour to do his own wash because of lame excuses like working and family responsibilities, I take it to the next best place. I haven't found a car wash in the SCV that does as careful a wipe and dressing job as Crista. The staff takes more time with your car than most places I have tried. Is it perfect? No - but it's the best I can find in this valley. They use good microfiber towels and the people have been trained to some degree to methodically wipe down your car. If it's still dirty after going through the wash I've seen them run it through again to get the stubborn mud and dirt off your ride. If you know of a more thorough car wash for a decent value I'd like to hear about it. read more

Chevron - Ride clean...at least for a few days - Gas Stations Near Me - Santa Clarita, California

I have gone to this car wash for oil changes and washes for over 10 years. Earlier this month my wife had our vehicle detailed. When she got the car back she saw a one inch tear in the passenger's seat. The manager, Emil, acknowledged his employee tore the seat with the vacuum but refused to pay for the repair on the grounds that the seat must've had prior damage (although none was observed by the employees). Emil was dismissive and told me he did not have time to resolve my dispute because he had a car wash to run. They lost a loyal customer over a couple hundred dollar repair. Please go elsewhere! read more

Chevron - Gas Stations Near Me - Santa Clarita, California

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If I could rate this place lower than a 1 star, I would. I have been coming here for many years and I never have had an issue until my horrible experience today. When the worker was done with my car, I walked over and my young daughter got into the backseat and let me know something was broken. I walked around to the other side of my car and to my surprise, the entire back panel of my passenger seat was broken off and laying against the seat. I was never informed that the seat was like this and it certainly wasn't like that when I first brought it in. I called a worker over and he advised me to speak to the manager. The manager (Emil) and I walked out to my car and without any hesitation, he says "We didn't break that, it was already loose." Mind you, I never passed blame onto anyone, I asked for it to be put back the way it was when I brought it. He refused and said it was my issue to fix. I asked for my money back because he clearly wasn't going to repair it or do anything about it, he responded with "Why would I give you a refund, the car was washed." I argued that this was unacceptable and any customer sitting there would be upset. Never would I have ever imagined that this man would get into my face and tell me to leave and continuously say they didn't break it. He would NOT leave me alone until I threatened to call the police. I am absolutely furious. This all happened in front of my 2 children. read more

Chevron - Passenger seat panel backing - Gas Stations Near Me - Santa Clarita, California

They recently added $5 for a truck. Thats 26+5+5(tip)= $36 The time to wash a truck is no longer than a car, and I'm sure the dryer person does NOT get the extra $5 This place is a rip off. Poor service, rude Management, expensive. Take your vehicle somewhere else.. read more

not sure if the guy with thick accent owns the place, but he's rude, agressive and NO customer service skills. I was geeting my car wash and i went th other side to smoke, away from the waiting area. he told me to go smoke in the corner by the light as i was smoking in the "no smoking area." He got mad at me for telling him that the no smoking sign was at the other side and there was no smoking sign whete I was and there's an there are ash trays in the front of chevron entrance. he said, " ARE YOU SERIOUS RIGHT NOW?! YOU HAVE AN ATTITUDE WITH ME!!!" i said "yes as youre harrassing me and you wouldnt let me put out my cigarette." He stood there the entire time and wouldn't leave leave until I put it out. Watch out for this guy!!! read more

I pumped 5.01 in gas but no gas came out. The old rude guy with disco glasses was beyond rude. And said my car is wrong. Uh I have a brand new car. He was insulting and rude worst customer service. Maybe he is made because he no one likes him. I am now taking this to the proper authorities it's stupid and ridiculous for $5 but no one should be treated as I was. I would not recommend coming here they don't value their customer and have horrible customer service! I just went down to the arco and wow what do you know my gas meter works like magic now. What incompetence at Crista! read more

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Half way decent carwash. Come here for the oil and wash special. Oil guys upsale me on some products. Say if I want the car wash k said yes. Oil gets changed. I walk over to were the car has been taken to get washed. I asked of I could upgrade. They say no. Should have been done with the oil guys. So, not only did I not know that but now I can't upgrade to what I actually wanted. The oil guys didn't mind mentioning upgrades for oil and other fluids but completely failed to mention anything about options for the car wash portion. I go inside to ask the person at the register. Just a blank stare and no effort to help. If you're here for just one or the other I think the place can get the job done. If you're hear for the special. I'd recommend going to a place where the Oil Station and Car Wash are on the same page. Obviously they only care for their own jobs. read more

I always use Crista for my oil changes. I've been going for 3, maybe 4 years? They are very professional and have a good knowledge of cars. The man who takes your car and writes up your invoice always has good suggestions of things to check. I keep every invoice in a folder in the glovebox to review how long it's been since I last changes the filters or things like that. He's never pushy always fair. I absolutely trust him with my family minivan. The complimentary car wash is great too. They clean and vacuum the whole car! This is perfect since I have three little boys tracking in plenty of dirt over the few months in between each oil change. A while ago I went in for an oil change and then immediately went to SAM's club for gas. There seemed to be a leak from the engine so I drove directly back to have Crista check everything was ok. They told me it was probably water from the car wash dripping off the hood but still they took it in and checked everything out. They even walked me through the engine top and bottom to show me there was no signs of leaking. I was able to drive away confident that it had just been some dirty water left over from the wash. After that I had no problems and no more dripping. I really appreciated that even though I'd been worried about nothing, they still were respectful and professional. They took my concern seriously and didn't blow me off. A+ for Crista' Oil Change garage! read more

I don't want to even give them one star!!! I paid $55 for car wash and leather wax. The car was still dirty as it was before, no wax was done on the seats also it wasn't even vacuumed properly. And on top of that when i went back to the manager EMIL he was extremely rude to begin with and everything i was telling him that it needs to be redone he kept saying I don't see that and we don't do that!!!! And when me and my husband tried to ask for any upper management he said there's no one to talk to. We tried getting our money back but no luck DISAPPOINTED!!!!!!!! read more