I will never give this service my business ever again and am currently consulting with an attorney about legal action.
I have been bussing up and down the 101 this summer enjoying all the backpacking and travelling destinations along this great historical highway. Everything has been going smoothly considering I have a PTSD service dog that goes everywhere with me until I met the town of Raymond, WA.
Yesterday, I was commuting from Astoria to Aberdeen on the local transit and had a 45 min layover in this quaint little town and decided to seek out a pack of smokes and lunch.
When I found and entered the Chevron, I wasn't greeted with the standard friendly employee. There were 2 women; one old, and one young. The older woman immediately started yelling at me that dogs aren't allowed and I need to "get the fuck out".
I told the lady politely (but assertively) he's a PTSD service dog thinking she would let it go as most do.
But no, she throws her arms in the air, scoffs rude and loud at me for everyone in the store to hear and snaps; "LET ME SEE YOUR PAPERS"?!?
I began to dig for them when she yelled "Fuck this. Get out of my store. I don't have time for it."
Given the intensity of her unprofessional harassment and discriminatory behavior, I stormed out in a flurry and proceeded to experience a panic attack.
After about an hour or so (my heart rate and racing thoughts finally passed), I began to really research how that should have gone had it been handled correctly.
My suggestion after this experience is that if you are a disabled veteran, or a someone with a visual impairment, or just a dog lover;
I WOULD NOT RECOMMEND THIS STORE.
To the employee who descriminated me, I hope you are blessed with a crippling mental disability someday and are met with the the same intolerance and aggression when you are out and about.
To the employer of this failed professional; YOU NEED TO UPDATE YOUR WORKERS WITH CURRENT TRAINING ON HOW TO DO BUSINESS WITH THE DISABLED.
Your employees' misinterpretation of THE LAW could and very well may get you sued.
I personally, am inquiring about my legal options against your establishment all day today.
You should be ashamed of yourselves.
Why don't you go read the laws!!
ADA Service Animal Laws:
https://www.ada.gov/service_animals_2010.htm read more