Fred Meyer Management 8955 SE 82nd Ave…read moreHappy Valley, OR 97086 Dear Sir/Madam, I am writing to formally lodge a complaint regarding a hazardous incident and subsequent poor customer service that occurred at your Fred Meyer location at 8955 SE 82nd Ave, Johnson Creek, on Thursday, November 28th, at approximately 10:24 AM. While using pump #1 at the diesel self-service station, the pump failed to stop automatically, resulting in an overflow and a significant diesel spill. I promptly sought assistance from the station attendants, who were screaming to shut down the diesel pump due to the hazardous spill. One of the employees who came to help clean up the spill mentioned that this issue with the diesel pumps is recurring and has been previously reported to management, but no action has been taken to resolve it. Following the incident, my wife and I went inside the store to speak with the management. We waited by the florist area until two men approached us. The older gentleman, who we later learned is named Kevin and is the assistant manager, asked how he could help us. When I explained the hazardous situation and the need for the diesel pump to be fixed, he dismissively claimed he had never heard any previous complaints about it and blamed me for the incident because I used the self-service pump, insisting that I was liable. He was very rude, speaking loudly and treating us as if we were ignorant. When I asked to file a claim in case my vehicle sustained any damage from the incident, my wife detailed the incident in the claim form. After she finished, Kevin rudely pulled the paper from her hand. When I requested a copy, he said they would call us and attempted to keep the document. We managed to take pictures of the claim before leaving the store. After leaving the store, we asked a store employee for the manager's name, as Kevin never introduced himself. We were informed that the store manager is named Jackie and that she was off for the holidays. We then called 1-800-KROGER to report this incident and open another claim. The employee who took our report was more understanding and apologized for the situation. We requested a phone call from upper-level management as soon as possible. On November 29th, we received a voicemail from a Kroger claim representative, but when I called back, no one answered. I received another voicemail on Sunday, December 1st. When I called back, I spoke to another employee who did not know what I was talking about and asked me to open another claim. I requested to be transferred to management multiple times, and she placed my call on hold, but no one picked up after several minutes, so I hung up. I am deeply disappointed and frustrated with the way this situation has been handled. Not only did we experience a hazardous incident, but the customer service we received from the assistant manager and subsequent interactions with your claims department were unprofessional and dismissive. This is not the level of service I expect from a company with the reputation of Fred Meyer. I request that you investigate this matter urgently and take necessary corrective actions to prevent future occurrences. Additionally, I seek assurance that the claim we filed will be properly processed and that we will be informed of any developments. Furthermore, I would appreciate a response detailing the steps that will be taken to address this problem and ensure customer safety at your gas stations. Thank you for your prompt attention to this matter. Sincerely, Jorge A

Always fill up here when I'm running errands on SE 82nd. Large, 8 lane gas station that is clean…read morewell maintained. It's always busy but employees do a good job getting everyone serviced and in and out quickly. Prices are already better than other gas stations and then with your Fred Meyer discount, depending on your points, it's 10 cents to 59 cents less per gallon. Who doesn't love that? Even if the lines take a little longer, for the great price, it's worth it. Tolerance is so underrated and needed, especially in the current environment. Easy access from Freddy's parking lot or the side street entrance. Trader Joe's is on the next block so I fill up on gas then fill up on Trader Joe's faves.

Never seen or been to such a run down, dirty gas station, as if the owners just don't care. Paint…read morechipping everywhere, huge and dangerous pot holes on the driveway. Hello, your not in Kansas anymore! Was on NE Foster after running errands and noticed my tank was close to empty so pulled in. Gas was inexpensive, so that is a plus. Service, well, they provided it.

This is a small family-owned gas station and it's not on a very big lot but I will say they have…read moregreat prices great service and even greater people that work there my God they're all so friendly so hey Portland stop on by and check it out for yourself Space Age 84th and Foster

I want to move to Portland! We stayed at an Airbnb nearby and gas was $2.87 here!! I am so shocked…read morebecause it's so expensive in LA right now! We saw different employees come out of the gas station to fill up other people's cars. You definitely don't see that around SoCal.. so it was new for us. We were so used to it that we pumped our own gas. One of the staff came and told us that you get fined if you pump your own gas, everything's so different here than LA!

I NEVER USE ARCO GAS! The Methanol reduces MPG by 7% due to the low BTU…read more So the should add 7% to the price. This will get you close to what the real cost of the fuel is.

They should consider making all pumps self serve pricing but, keep an attendant on duty incase…read moreanybody needs assistance. Additionally, this place needs to sell NexGen Bulk Diesel DEF for an ungraded 5-Star review.

I search for the lowest gas prices and I suspect this spot has them for the area since it is…read moresurrounded by Shell (which seems to average +$1 over everything around) and 76 which is also more expensive. The ARCO has a lower price with cash purchase but this is cash and credit same price and was over ten cents lower than ARCO's cash price. They have a convenience store which I did not visit. I love that we can pump our own gas now so I can just jump out and get it done without lines or bs. This area can be a bit much so during my visit there was half a car putting a few bucks in their tank and digging through both the trash cans. I wanted to use their windshield cleaner since the waters were full but someone stole the squeegie. So there is that but get your gas here!

Gas station worked as advertised. They put gas in my car, now it moves when I push on the…read moreaccelerator. All around success story.

I would give zero stars if I could. They wouldn't let me use their restroom. Told me it closes at…read more7:00. I asked multiple times because of how badly I had to go and it being one of the only places open at 9 and the worker laughed at me and said no.

Oh right, I can't fill my own gas when in Oregon. I always forget…read more Thankfully, the attendant was nice enough, and prices were pretty fair. My thirsty car was fed and we were on our merry way.

Manager there had a screw in the pump flap which looked like a scam so people can fill their tank…read moreup with the card I used after I leave. 08/13/2026 10:30am. I even told the lady manager that it seemed like a scam was happening on my pump and she argued hard with me and followed me to make sure I didn't unscrew the screw to make sure I'm not getting charged extra. Either way manager there should have tried to not argue with me hardcore and just prove me wrong. I will never go to this gas station even if I'm about to run out of gas on the road

This is a challenging corner. Be very careful driving in and out. I dropped in to get gas late…read morenight. The price is significantly less if you use cash or mildly less if your use your debit card with the pin. I thankfully have a small car. I was trying to get into one of the spaces to fill my tank. The gas pump hoses, FYI, DO NOT STRETCH! I have a tiny car so the hose on pumps that stretch very little are usually zero problem but nope... zero stretch at all. Unfortunately the other cars were firmly staying in their spaces so I had to do the whole drive out, turn around and back in. Parking I had to be super careful of this very large and obnoxiously placed concrete thing. And then it is a bit scary to drive out of there as cars come barreling around the corner onto 39th from Powell. Yikes.... There is an ARCO further down towards Belmont that also has some of the lower prices. It is a bit safer to get in and out of depending on the time of the day.

RIPPED OFF! Came in yesterday to give my car a quick rinse down. Didn't like the idea of having to…read moreuse my CC but I was there so I went ahead. Display said $3 for 4 minutes. I only used the high pressure hose and went around the car several times. When the timer started beeping, I did a couple more times around, then WAITED UNTIL THE WATER STOPPED AND THE TIMER READ ZERO. Imagine my surprise when I checked my bank account that evening to find a $10 charge on my account. That's total BS - I'll be filling a dispute with my bank and reporting them to the BBB and Oregon Corporate Licensing board.

Super rude. Came I here and they told me to go to Plaid Pantry however couldn't tell me where the…read moreclosest one was. Will not be returning here. Gas is overpriced as well.

Clean gas, decent location right near I-205, and okay service. It's just what I need when my car is…read moreout of gas and I'm headed toward 205. Mmmm.... unleaded. It keeps me going.

Worse gas station in Portland . Customer service is non existent. Trash gas station . Rude customer…read moreservice

It is evident that there are many issues with this gas station, such as the terrible service and…read morethe lack of customer care that is offered.

This place was my final gas stop before heading to the airport and back to Los Angeles…read more If you haven't been to Oregon before, you'd be shocked to see that you cannot legally pump your own gas. A job stimulus package a few years back made it so that gas station attendants had to pump the gas for you. A friendly lady came out from the convenience store and helped me out. We chatted a bit while I waited. I didn't have time to go inside the convenience store, nor stop at the restroom. But from what I gather, it was a clean and efficiently run place. A prior entry indicated that this place was closed, which is not accurate, as it was very open. There were plenty of other motorists stopping by here, either because of the Portland airport that sat nearby, or just people getting their Sunday started early. It was a quick and convenient stop, it did its job well.

I am so pissed off at this gas station. I've stopped here several times and every time I use full…read moreserve. I am disabled and it is difficult for me to get out of my car and put my own gas. I wait 15 minutes before I leave. This happens every time. I'm sure they figure if they outwear me. I'll put my own, but that's not an option for me. I just leave and find somewhere else.