Wow so after reading the other posts it looks like there are people that had the same issue as I did. I went inside to purchase something, but really needed to use the restroom first. A blonde woman named Natalie (I think it was actually spelled with a "Y"-- pretty sure I'm misspelling it) was behind the register and said "the restrooms are for customers only" without even thinking once that I might be there to buy something. It was just a "guilty till proven innocent" situation. I was a bit annoyed but ended up using the restroom followed by me buying my item and then leaving. It was so incredibly awkward. Just a weird and unnecessary situation. Beware this place if you need to use the restroom. BEWAAAAARE!!! Oo0o0o0o0o! read more

Place doesn't have tap to pay? Has an option you need to select to use a debit card and after multiple attempts that wouldn't work. Annoying as hell. Went to a different place to get gas read more

I was trying to pump gas and my card got stuck in the machine and I went inside to tell the cashier and she was absolutely rude and condescending to me. She had white/blonde hair and wore glasses. They should fire her! She has no customer service!!!! I won't be coming back because of this type of behavior!!!! read more

I have been trying to get in touch with this station regarding a dropped wallet. Their phone is not connected (at least the number in Google) Have had a couple of less than stellar experiences with the cashier here because their pumps are often messed up and won't allow you to add your rewards info or refuses to read credit cards and you must go inside. This happened twice in the last week here at this station and in the middle of it, I may have dropped my wallet. Now I cannot get a hold of them to see if they have it. Really not well maintained if their phone never works or their pumps constantly are out of order.Several pumps were out of order yesterday also. At least 2-3. read more

What kind of customer service does chevron pride in? How do they not have restrooms for the customers they serve? To top it off, the cashier (don't forget your place lady!) was rude about it. I guess their employees don't have bladders. Welcome to the new age, my friends ... where humans act like they're robots. I guess they'll never be anything more than just a tool #atoolisasatooldoes read more

Clerk smokes. Stinks inside of cigarette. Claims restroom is out of order. Don't believe it. Bought $100+ worth of hydrogen. No competition so they act this way. read more

Chevron - Gas Stations Near Me - Burbank, California

We went to this Chevron three times. Every time we add gas and purchase food, but they always use the same excuse to refuse us to use their restroom. Out of order, is it true that their restroom is always out of order or not??? read more

I went to Chevron this morning at 9:25 am to put in gas before stopping in at Porto's Bakery. Prior to putting in gas I had to use the restroom. As I walked into Chevron I told the female clerk (about 40 years old with heavy make up on her cheeks as to cover up her bad skin) just how beautiful the store looked. I've only put gas in at the pumps and never been inside. I use this Chevron quite often. She was on her cell, and never responded to my statement, I was ignored. I asked her "where's the restroom?" and while talking on her cell she said something in another language but it wasn't English. Finally after looking at me strangely she said "you have to be a customer to use the restroom." And I asked her "what did you say?" She said once again and quite direct and loudly "I SAID you have to be a customer." And I responded "if you'd get off your cell phone and handle your customers and my needs you'd be well aware that I'm a customer." She then cocked her head back as if no one ever challenged her before. When I got done using the restroom I didn't feel good about our exchange so I was going to bring it to her attention. But there was a customer that was taking longer than normal so I decided to take her pic and file a complaint with Chevron's Customer Service Dept at 855-285-9595. It doesn't matter what job someone has, when a customer walks into your a business that you're getting paid to be at, then it's your responsibility to treat the customer well, not ignore us by using your cell phone. read more

Chevron - Very rude 40ish something year old female cashier with heavy make up on her cheeks to cover up her bad skin - Gas Stations Near Me - Burbank, California

I put in my AmEx card at the pump- said see cashier. Cashier said card declined. Hm. Called AmEx-they said no issue here- their issue. Something wrong on their end. Bonus points/ as I was leaving, a man said- oh those clear AmEx cards are no good, susceptible to fraud. Me- Thank you so much for man splaining! read more

None of the employees wear masks, nor do they enforce masks. The entire food mart smells like bad perfume. I reached my destination, and my snacks still smelled like the perfume. read more

Below Average Gas Pump Prices SITREP The prices are still considerably more expensive than in Sacramento, but this is on par with the best you'll find in Burbank. THE SET-UP There was some yahoo at the corner of Verdugo & Mountain in Glendale near my uncle's home who was charging $3.79 per gallon of regular ($4.09 for Premium!). Luckily, I remembered there were a slew of gas stations on Hollywood Blvd. that I could fill my rental up before dropping it off at the BUR-Enterprise rental agency on campus at the airport. At $2.69, it's still pricy - I had just filled up the tank at the Safeway Gas in my neck of the woods in Sarcramento for $1.89 a gallon - but in SoCal it's one of the better options. [And I'm not gonna whine when the State is picking up the cost for my reimbursable receipt when I turn it in anyways.] THE LOWDOWN One of the better gas station options in Burbank (if not L.A. County altogether). read more

Chevron - the receipt for the restaurant - Gas Stations Near Me - Burbank, California

The owner needs to fucking check himself. Don't come up to my car when I didn't ask for help and then tell me I can't pump gas unless I show my ID and credit card because you think I'm using a fraud card. FUCK OFF! Closing my car door and coming up to my face. Threatening my boyfriend. read more

Chevron - Gas Stations Near Me - Burbank, California

Went to get gas and use restroom but lady said it's closed! Some days it's "open and some days it's closed" hahaha not getting gas here again read more

Just opened. Perfect for me when I visit my favorite Thai restaurant across the street from this Chevron. Being newly opened, the prices are very cheap if you're paying with cash or a Chevron credit card. $3.49 for a gallon of regular unleaded on 1/31/2014. Can't wait for this place to fully open. The cashier is still barely and not a fully functional mini mart just yet. Hope they sell lotto tickets and tons of gas station foods! read more

Chevron - Newly opened. Cheapest gas in Burbank right now. - Gas Stations Near Me - Burbank, California

Clean and well-lit store, but the clerk didn't wear a mask, despite the county requirements, and a common courtesy when working with the public. Simply irresponsible. read more

Rainy and absolutely no glare from the sun, so when you can't read the screen on the pump and the cashier acknowledges that's been a problem but still isn't any help, HEY CHEVRON you deserve ZERO STARS! read more

I was at chevron the other day running uber eats and ana was able to help me. She is super professional and nice. I am definitely coming back here more often read more

Avoid this place like the plague! All the pumps have signs on them that you have to pay inside. When inside, you are met with the rudest cashiers. Tonight I went inside, was greeted with, "How much?!" I gave him the amount and said I would like to use my Vons card. He gives me a look of disgust, then angrily says, "You should have told me that before I started!" I responded with, "You don't have to be so rude about it!" He says, "What?! You think I'm rude?! I'm not rude!" I said, "I'm a customer! You shouldn't speak to customers that way!" He then says, "Have you never used your Vons card before? You have to give it at the start!" I told him I always pay at the pump and never have to pay inside so I'm not familiar with the process. He then says, "Go now! I don't need your business!!" And then he shooed me away with his hand. Okay, well if you don't need business, then I'll let everyone know to go to the Chevron just down the road on the corner of Riverside and Hollywood. I'm sure they would be happy to have the business. Or really any of the multiple Chevrons within a mile radius. Whatever you do, just don't go here. read more

I've never seen a more pitiful excuse for gas station management in my entire life. I wouldn't expect this kind of service in downtown LA, let alone Burbank. The old manager was a crabby and all-around unpleasant person. I came in to the station to buy gas, and after the transaction he told me "you're good" and motioned with his hands for me to leave. I asked him if I could get a receipt, and he rolled his eyes and gave it to me. It's like he's trying to lose business, and the pump was incredibly slow. If anyone connected to the manager is reading this, number one: I'm sorry that you're connected with him, and number two: tell him to move to a worse neighborhood if he wants to treat people like that. Burbank clearly isn't for him. Seriously, why is this guy still here? read more

Thus is my favorite gas station the men are always in great spirits I don't know about the girls, but I'm usually there when the guys are working. Great customer guys! read more

It's a very nice chevron that seems to be new. Plenty of pumps, but cars readers at the pumps aren't working so I had to go inside. I walked in and pleasantly said hello and asked Karina charge me. She didn't acknowledge me at all and just started pressing buttons on the cash register then told me to put my card in. Super rude. read more

NEVER AGAIN! Went there 07/16/18 at 6:30am. While I was waiting for my car to fill up, I walked inside to use the restroom. When I asked the attendant/cashier for directions to the restroom, she replied "It's for paying customers only". I nodded and pointed at my car. She grunted, sighed and then pointed me in the direction of the restroom. Before exiting, I purchased a cup of coffee and she rudely asked "Is this all you are going to buy?". I looked at her with a shocked and confused look and she shrugged her shoulders in disbelief I did not understand what she had just asked. When I responded with a confused "And my gas"... She let out a long loud sigh and rung me up. Attendant/cashier exercised deplorable Customer Service, poor attitude and highly unprofessional tone towards all the customers inside the shop while I was there. read more

DO NOT COME HERE!!! This CHEVRON and wonder SUCK-ASS...As an Uber/Lyft driver, I stopped here to purchase gas and a drink and of course use the facilities after driving from Disneyland area. I asked to use the bathroom and I was denied and used the same excuse everyone else uses "it's broken" This is a fairly remodeled Chevron and the bathroom is broken? I told them straight to their face I am taking my business elsewhere and you guys suck! I don't even want to give them one star, more like negative-Star. read more

Need to talk to manager it store contact me ASAP I'll update this to 5 star review .. very important

Never an issue every time I come to this location. Whether it's before or after portos. It's an easy in and out for me!

I had to be in this neighborhood to visit a store. On my way out I stopped at this station to use the bathroom and fill up. I walked in and the middle aged guy with the beard and glasses denied me the restroom saying it was out of order. Seriously? So what do you do I ask, pee in a cup? He just looks at me. As I'm walking out the door I mention the fact that people used to be courteous to each other, did you know that? You just threw away a $150.00 fill up. So this is a bad place and they have zero courtesy for there customers and I've noticed that Chevron stations in particular seem to have a bad attitude about bathrooms because the people who work there don't want to clean it. That's exactly what this is so you owners you just might want to check out what's going on while your not there. 10 $150.00 customers that leave is $1,500.00 out of your pocket times that by 7 is over 10,000. Which could $52,000. A year out of your pocket and frankly I think it could be more. Most people don't like being mistreated. Won't be back. read more

the owner is very rude, he didn't like that 2 Mirais were waiting for the hydrogen maintenance to finish fixing a problem and said they were blocking his regular gas pumps (only 2 other people pumped gas during that time). if you don't like when people wait at a gas station to FUEL UP like everyone else then don't have a hydrogen station.. read more

I really want to Appreciate Juliet because when I came to chevron she helped me with her all respect and beautiful smile ))) Thank you so much read more

CHEAPEST GAS in town, and I drive a lot and I know prices. I'm here every Tuesday at 7am, never crowed. The 5-star is for the service, the guy Tony is such a cool cat, he's funny as hell. All the girl like him because he's half Swedish half Moroccoan. The other 5-star is for the place being clean, in aid and outside. Construction is going on apparently, and Tony said they're waiting for city permit. Outside is clean, the window cleansing liquid is always clean and filled up. I noticed other young little children on the bottom of the reviews complaining about that. My car is brand new, and my windows always get clean. Maybe it's because the "other" complaining person might have had a 1986 rusty Ford Fiesta, most likely a lemon from Galpin. The third 5 star is the most important, once again repeated CHEAPEST GAS PRICES around! read more

Chevron - CHEAP CHEAP CHEAP GAS! - Gas Stations Near Me - Burbank, California

Walked to pick up a couple of cold ice teas on a very hot day. Would not change a twenty dollar bill. With all the money this joint is making from the Amazon vans, they should have change for a patron. Really pissed me off. read more

DON'T USE ANY CARD HERE!!!!! Of course I can't prove this but I've only been to this gas station once. It has been during the coronavirus lockdown so I don't use my debit card very often. I used it here at the pump so I wouldn't need to go inside the store. After getting gas here there have been 6 fraudulent charges on my bank account. Total $750. I reviewed my statement all of the charges have been at shell gas stations in the Encino area. I NEVER need to be in that area. It wouldn't surprise me if someone connected with this station lives there. Something tells me that either the owners or an employee are running a card swiping scam. Avoid this station at all cost!!!!! If you must use this place CASH ONLY! read more

All I have to say is I don't expect much from gas stations, but Anna is the . I always stop by for quick snacks before work and she always has a great personality. Big shout out to her! read more

Restrooms are for customers. Did the clerk think I walked there in my long-sleeve shirt just to take a piss? If I'm walking, I know how to identify a tree or bush far enough off the beaten path. They do have diesel, though. And a restroom. For customers. read more

Some of the best priced gas in the area which is fantastic. However, I HATE that the window cleaning fluid is just water. How about some formula, guys? read more

Chevron - I've never seen it crowded here & it's one of the cheapest gas stations around. - Gas Stations Near Me - Burbank, California

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I'm iN shock that the woman here said NO to turning on The air , especially after I told her I had no change and I didn't have my wallet on me, my rear left tire was completely flat and she wouldn't do me the favor this one time...I suggest no one goes here for any service.. I pump once a week here at $80 , that's $320 a month , .. I will never show my face here again . For $1 of air you cost your boss $3,840 that I spend annually there , you lost a loyal customer .. Believe that.. YOU JOKE read more

Stay away from this place rude people with no customer service! Went in to buy some stuff and ask for air, guy was rude and refused to put on the air unless I payed for it in change outside. Mind you I was already buying other items.. first time that has been a problem so I will take my business somewhere else read more

Truly the worst gas station ever! I just asked them to turn on the air machine to check the air for my tires and the guy at the register refused because I wasn't buying gas at the moment. This is my usual gas stop. But never again! Worst customer service and rude employees! read more

Very rude attendant and the place reeks of cigarette smoke. It doesn't feel like burbank

I thought: WOW ! They've remodeled this place, looks nice, new and clean. Well, I HAS been remodeled and it does look nice but, enter the new, larger mini mart and it smells like an ash tray. Then they charge .50 cents to use the bathroom unless you are a paying customer. They lost this customer. read more

I've used this station many times over the years as the gas prices are decent and it's on my way to my PO box. Today I went in to buy lottery tix and walked over to the side of the counter where the lottery tix machine is - #1 because I had a winning tix to check on the barcode reader and #2 because the window lottery signs (which show the jackpot amounts) were not working so I wanted to see the amounts on the small sign at the counter. I told the cashier that I wanted to but some tix. Lucy (at least that is the name she gave me), stood by the register and pointed her finger to where she wanted me to stand and said over here. So I moved to the spot in front of the cash register and gave her my winning tix. I told her I also wanted to buy some Quickpicks. Wow! I had no idea why the attitude but she asked me to repeat myself multiple times, was very indignant, slow and apparently hates her life! She placed my winnings and my new tix so far back on the counter that I had to bend down and reach under the plastic barrier to retrieve them. I said Thank You to which I got no reply. Maybe she is anti-asian. It's just a shame that she feels entitled to put her ugliness on Chevron's customers. read more