My husband, daughter and I stayed at Cheval for a couple of days end of August. The hotel was in a great location and walking distance to John Lewis (very nice department store), coffee shops, and fantastic restaurants (I highly recommend Dishoom (Indian). But what made Cheval fantastic was their customer service. Greg, the hotel porter, was simply the best! He was so super helpful, always cheerful, and even helped us cram in luggage and shopping items we purchased for our daughter's university move in our smaller than expected rental car. We loved Greg! And Rahim at the front desk was wonderful, helpful, always cheery, and always had good recommendations of places and restaurants to go to. If we are in Edinburgh again, we would definitely stay at Cheval again. read more