Our agent, Chet, is the BEST! He helped us sell and buy a home which was on a contingency so it was a bit difficult to get everything lined up perfectly but Chet made it seem so easy. He was on top of everything and made sure milestones were met on a timely basis. He kept us in the loop at all times and had constant contact with both the buyers' & sellers' agents and other individuals that were involved (contractors, stager, lender, etc.).
We were really pleased the way that Chet kept closely in touch with the sellers' agent to ensure all of the fixes (after inspection) were met. He was due to go on vacation yet he drove by the new house a few hours prior to boarding his flight to check on the contractors. I couldn't believe he would do that when he should be focusing on his vacation.
Another example of why we are so pleased with Chet is after our inspection, one major fix was listed, we couldn't find a contractor that quickly especially around the holidays but Chet somehow managed to get two contractors to come inspect & assess the damage and get it fixed asap.
He constantly reminded us of what's coming up next and what we needed to do, he just guided us all the way so the whole process seemed easy but we know that he took on most of the stress.
On many occasions, I mentioned to my husband how he was going way over and beyond his normal duties and my husband agreed. I don't want to give specifics because people may expect the same things from him even though he would probably do all those things for all of his clients, not just us.
During our showings, he always kept us in the loop on how many people came by our house and gave us a full report at the end of the day on their comments and gave suggestions on what we should do. He always made sure that there were plenty of brochures in the box, if not, came by to fill them. On a few occasions where I forgot to turn on the lights before showings, he would drive all the way over to do it himself. He just did whatever it took to sell our home quickly. Thanks to him, our house sold in 3 weeks in the winter time when it was slow.
He not once neglected us and was always smiling when he saw us. He is sort of like Richie Cunningham (the kind of guy you like and trust) yet he is very professional and is so good at his job. To be frank, I didn't expect that much in the beginning, just thought all the agents were about the same but Chet really is a gem and stands out from all the rest. If it seems like I am trying to hard or going overboard, it's because he is honestly that good! We will DEFINITELY contact him again and recommend him to all our family, friends and colleagues. read more
