These apartments are VERY loud... you can hear footsteps above you at all times. The windows do not…read morehelp at all with outside sound either. I have slept in hotels in downtown Manhattan that are quieter. Nice features and appearance, but extremely poor sound mitigation.

Looking for a stress free play to make a home - The Concord is a great choice. The apartments are…read morerelatively new and the buildings are super clean. A secret is it has a pet spa and pool table. The outside community grill is a great addition. The staff is friendly and knowledgeable- they are sometimes overwhelmed - they need additional help.

Great location within walking distance to the heart of West Chester…read more Super friendly staff and community. Manager was very flexible when asking for lease extensions and even helped with ending the lease early. Each unit is unique so I can't comment on all of them but mine was well designed/maintained. What little maintenance requests were needed were handled in a timely manner.

I love this place! I will live here forever as long as I can! I've had nothing but positive…read moreexperiences here they've solved every problem I've ever needed them to solve. The staff is absolutely accommodating, and I personally have had extenuating circumstances where I've needed assistance they've gone above and beyond to help me out every time!

I just moved out of Ridgewood, and only because we had to leave the area. I have loved my time at…read moreRidgewood. I lived in Building D, and the apartments were spacious and the price has been really good for the area. I mean, everything has gone up, and they haven't avoided that, but the increases have been reasonable, and less than some of my friends got bumped in other apartments. They've also done a bunch of upgrades while I was there (I was in an older unit) and the upgraded ones are even nicer. I've never had a real problem with any of my neighbors - everyone is friendly. I had a noise complaint a few times after one moved in in the summer, but management handled it really well, we've never had a problem since, and it caused no animosity. I'd still be there if we didn't have to move. Highly recommend Ridgewood if you're looking in the West Chester area.

I lived at Ridgewood Apartments for many years. I moved into a 2-bedroom and then downsized to a…read more1-bedroom in the lower building. Maintenance was responsive, and Laurie in the office helped make my move to a smaller apartment an easy process. I like how soundproof the walls are. I've lived in other local apartments where I could hear my neighbors talk at normal volume. I hardly ever heard my neighbors. And while laundry is not in the individual units, having it onsite was convenient enough. Great place for the price.

Zion is wonderful ! I had problems w my leg one day and could hardly walk ... he came right up to…read moreme and said let me get your packages and carried for me ... then he helped again w packages when I was in pain . Always courteous , respectful and smiling !

I love this apartment complex! I currently do not live there but Josh has been super helpful in our…read morehunt for the perfect apartment. He has been very tentative and responsive to any questions and provide us with meaningful information. We just submitted out application, hoping to be prt of this community. If you are looking for an apartment, this one has a modern layout, with up to date amenities and is in a good location. Ask for Josh when inquiring for an apartment!

6 months until I complete 7 years as a resident here. I rated this place 5 stars for my first 3…read moreyears here. It has all went downhill. The parking lot is packed. You'll find a spot in the complex, but you will be walking for a few minutes. Picture attached of the packed lot. There's a new woman (new to me, at least) working in the leasing office who told me that the holes in ceiling (that were aggressively leaking but this review only allows photos) was not an emergency because it was leaking at the minute that I called. Nothing about the way she spoke to me showed that she cares in the slightest. Not sure where Kim went, but bring her back!! The trash bins get extremely full, and the only suggestion they have is to take it to another trash bin (gotta love roaming the complex to take out the trash!). Not to mention, there are always random men going through the trash. There was even a man sitting behind one of the trash bins. Unsure if they're homeless, but I wont risk taking my trash out at night and I'm especially cautious of shredding my documents. This year has a new issue to add to the list. We now have a waterbug infestation that continues to get worse. I've had 2 in my apartment this week (see photo for the size), and 4 total in the last month. There are always waterbugs at the entrance to the building. I just got home from work, and counted 8 by the entrance. They are so large that I can see them from my window. There are washer and dryers downstairs. 2 each, but you can guarantee 1 or 2 of the machines don't work (or don't work correctly!). In addition to only being able to fill your laundry card ($1.50 each wash/dry) outside of the leasing office (& in cash only), expect to see a minimum of 2 waterbugs crawling around. The laundry room windows are floor level to the building entrance with no window screens. There's always someone who leaves them open and the waterbugs come right on in! Lovely. The fitness center has never been updated in my 7 years, but I guess it's fine. It gets the job done. Rent increases every year (I believe by 4% but don't quote me). The rent increases, while the quality of living decreases. 7 years of never missing rent or ever paying late, and this place is going to lose a valuable tenant because the rent does not match the value. I can then go on about the quality of the other tenants. There was a fight in the parking lot 2 days ago. Oh or the time where there was a line of some type of swat trucks (see photo) and a countless number of uniformed men announcing they have a warrant for someone's arrest and for them to exit the building with his hands up. The 2 stars are strictly for convenience in the location, and the spaciousness of the apartments. The pool is cool, but they'll charge you $5 per person not on the lease. I'll stop here (although I can certainly carry on).

Absolutely LOVE this place.................the location is VERY good (near KFC/Taco Bell), WaWa,…read moreHome Depot etc... Surprisingly QUIET, but that is one of the things I love most about this complex. We are near the highway, so do not expect a library feel, but don't let that stop you from moving here. There are no loud noises and the neighbors are very respectful. The leasing office is run by two WONDERFUL ladies, Staci and Liz, who ALWAYS go above and beyond to help and assist in any way they can. My only regret is that I did not move here sooner...............

We have lived at Summit House for nine years. My husband and I bought together and have since had…read morea daughter. The home owners that we share a block with are lovely. Our immediate neighbors have really made our time here enjoyable. In a condo community, they really make a difference. We never had trouble with management in all of the time we have lived here, no matter who was in charge. Within the last year, Sherri retired and Laura took over. For whatever we need, both were/are very responsive and helpful. If we call with an issue, we have always gotten a response within 24 hours. The guys who do the work around the complex are helpful and polite. Don't judge the units by the outside. Yes, they look like 70's ski resorts but you have to look past that because the interiors are what make the condos. Some sort of complex upkeep happens every year - painting, repaving, updating lighting, pool, etc. If you're interested in getting involved with other residents, they offer multiple activities throughout the year to connect with neighbors. You make of it what you want. If you're considering living in Summit House, it gets my recommendation.

The location is great for west Chester except that it takes about 25-30 mins to get to 95/476. The…read morecondos themselves are spacious but everything in the community needs updating. The condos' exteriors are old looking and a lot of them are in need of renovation. The REAL problem with Summit House is Sherri, the office manager. She is single handledly running the community into the ground. She will NEVER fulfil a request. She gets snippy anytime you report a problem. Nothing is ever the association's fault. You will get charged for things that are not even referenced in the by-laws and your HOA will go up exponentially each year. It's something around 250/mth now I believe which is a joke bc they'll NEVER help you. I complained about bees once and was told maintenance came out with a tennis racket, swatted some and left their carcasses on the ground to scare away their bee friends. Can't make this stuff up. Once I was plowed into my parking spot by a snow plow. I couldn't get out for days. I had to rent a car. When I complained to Sherry I was told it was my fault for not parking in my car port. Not that it matters but the reason I wasn't parking in the car port - that I paid for - was that the door to the storage cabinet in the front was falling off the hinges and if it HAD fallen it would've fallen onto my car. Upon relaying this information, Sherry told me that I would be forced to give up my carport if I didn't use it. Even tho I PURCHASED the condo and the port was referenced and included in my closing docs. The final straw for me was when my neighbors deck began to leak from above and into my ceiling. As far as I was informed, Summit House takes care of the exterior/outside of the walls and my responsibility was within. When the neigh it's deck leaked it caused water damage into my bathroom. The whole ceiling needed to be ripped out. When I called to report the issue to Sherri I was told that it wasn't Summit House's responsibility. No reason given, of course, as this is actually NOT the law. But nonetheless, Sherri refused to do the right/legal thing and rather than deal with the hassle of a lawsuit, we paid for it ourselves. If I had it to do over again, I would run fast and far from Summit House and Sherri. There is no reason to have to deal with such aggregation and expense simply to live in a home you are paying for.