WARNING for everyone out there, be careful what you buy from them as they will never give your…read moremoney back, if you're unhappy (for NON-PERISHABLES) and force you to buy anything from them only, with a credit note. This being totally unacceptable on a very small shop which there aren't much options to choose from. Story: My partner bough a non-perishable foam bear from them which I was unhappy with, so i returned straight away. I wanted to buy garden flowers, but they haven't got any and as I'm unhappy with buying cut flowers which they die in few weeks, I asked for refund, but the shop claimed they cannot do refund and gave me a credit note. For being unknowledgeable i accepted the note, until I checked their website (you can check all that) stating they cannot do refunds on perishable and personalised items (which is totally fair) but not on my non-perishable foamy bear, which they sold the next minute. I contacted them by email stating all that, but they refused to give any money back claiming that I got my credit note (I also offered that back, but was refused). I will never use their voucher and I will go to bigger authorities to solve my case as I still want my money back, being my right to do so, stating in their terms. Bad behaviour to take ownership on people's money just because you can! I want to choose what to do with my money, not you a small shop, to force me to buy your dying flowers and also within your timeline.

Wow ! Great service from a local Florist Brians it beats all the big one online . I just made a…read morequick call I think it was about 10.30am this morning lovely Lady who answered and the delivery was made at lunch time . How quick was that !!! Price was so good and the hand tied bouquet to my Sister-In-Law is Beautiful . What more could I ask for . Thank You Brians Florist xx

For at least two Christmas' I have ordered a bouquet from Steve's for my parents while I've been in…read morethe U.S. Each time the bouquet arrived my mother has been amazed at the variety of flowers, the quality of each stem, and the quantity. She has three vases' full !! The international credit card transaction went smoothly and for 20 pounds + 4.99 delivery / $38 my mum loved the surprise. Steve's delivery has been reliable and delivers quality and quantity every time. Thank you!

My husband purchased flowers for my birthday From this…read moreflorist in norbury The poorest quality I have ever received!!!! Lasted 2 days !! Rang up and complained the girl that runs it Was extremely rude !! Gave them another chance and again the poorest flower .... Where they get them from only god know DO NOT GO THERE WASTE OF MONEY UGLY CHEAP FLOWERS THAT DO NOT LAST !!! I would give 0 stars if I could !!!!

This florist could use a make over. It looks tired from the outside and feels a little tired on the…read moreinside. The staff member was very helpful and knowledgable on the subject matter of flowers as you would hope and expect. It is does deliver flowers and has the old trusted interflora sign outside. The price was slightly cheaper than what I have paid in other florist in the area so that a a positive. Perhaps it's location just slightly off the high street hinders trade and now they have painted a fresh yellow line outside the shop I am not sure that will help their cause. The flowers on display were limited and the ones I was after were silk!! So I had to take ones in a different colour instated of the colour I wanted. It is a small local business so if you are in need of flowers and you are in the vicinity try and support it, as opposed to buying with your weekly shop from the big supermarket up the road.

AVOID = They Dropped an Order! Didn't try to substitute for different flowers just dropped the…read moreorder and have not Yet refunded the purchase!

The flowers themselves are gorgeous, and if you care of them, different ones last a couple of…read moreweeks. So Box 1 arrives, it's a bouquet. A week later, Box 2 is a bouquet and the still fresh flowers of Box 1 can be cut down to smaller posies. The third week, Box 1 still has bits for bud vases, Box 2 is in posie, cut down vases, and Box 3 is the grand bouquet. Flowers everywhere!

Excellent helpful staff who arealways willing to advise on all types of flowers for all types of…read moreoccasions. Very sympathetic in difficult time I have had over the past few years. I have been able to phone through an order when it has been difficult to get to the shop, every order has been what I asked for and been delivered on time in beautiful condition. Good displays and beautiful flowers on display with a wide range of arrangements to choose from. They also have a small gift section at the back offering balloons, vases etc on sale.

Very dismissive when my fiance enquired about wedding flowers. His father had travelled a long way…read moreto speak to staff about flowers but they would not speak to them and said that they need to make an appointment in order to do so. Complete lack of decency.

I have been a loyal customer of Martyn Crossley for years and I love this florist…read more They have a beautiful store front and the inside is gorgeous and elegant. Lovely flowers of every kind, rare ones too and have celebrated so many occasions including my wedding with their beautiful bouquets. I gave them creative carte blanche with the colours for my wedding and even in November, they were able to make the corsages and my bridal bouquet bright and beautiful. Compared to some other florists, they are a bit more expensive (not much) and worth every pound. If you follow the instructions on how to care for your flowers, they will last a week or longer.

Really good flower shop. Excellent staff and customer service. They may be quite pricey but you get…read morethe best here. When I've had a problem in the past they have happily refunded me or replaced flowers the didn't last. They also sell some nice vases and Christmas stuff as well

I have only used this florists once when I just happened to be in the area. I went in and the…read moreassistant was busy talking to her friend and I stood waiting patiently for a while and just as I was about to give up she came over to serve me. I must say it was worth the wait as the bouquet that she made up for me on the spot was gorgeous. It did seem quite expensive, but at least they were good quality flowers and were wrapped in some lovely paper. I would use them again if I was in the area, but wouldn't make a special effort to go there.

I have been here a few times in my previous years and to be very honest the staff don't appear to…read morebe the nicest people. Asking for help before, i was given the impression that they were too lazy to show signs of interest. Also not forgetting the time, where i passed the shop one time to glance at some of the flowers only to recieve a suspicious look from the florist as if i was comitting a crime. However, last year i did ask for a work placement and the change of new staff were nice. In terms of flower selection i have to be honest that there isnt much range.

This is a lovely local flower shop owned by a warm, friendly lady with all the expertise you need…read morefor your garden, house, or gifts. Lisa's shop is small but can offer whatever advice you need and order you anything. It's a really cute shop and best of all for Balham residents, it's local. I bought a peace lilly there that she recommended when I was looking for something green for my house. It cost 5 GBP and she threw in a lovely pot/holder for free. One of the nices things about the shop is Lisa, the owner. She's truly a lovely lady who knows her plants.