I have been a loyal customer of Martyn Crossley for years and I love this florist. They have a beautiful store front and the inside is gorgeous and elegant. Lovely flowers of every kind, rare ones too and have celebrated so many occasions including my wedding with their beautiful bouquets. I gave them creative carte blanche with the colours for my wedding and even in November, they were able to make the corsages and my bridal bouquet bright and beautiful. Compared to some other florists, they are a bit more expensive (not much) and worth every pound. If you follow the instructions on how to care for your flowers, they will last a week or longer. read more

Really good flower shop. Excellent staff and customer service. They may be quite pricey but you get the best here. When I've had a problem in the past they have happily refunded me or replaced flowers the didn't last. They also sell some nice vases and Christmas stuff as well read more

i ordered a bouquet from Martyn Crossley for my 3 year anniversary, which I wasn't entirely happy with. To be fair to the shop, the order was relatively short notice and described over the phone so I can understand there would have been some confusion (the person who took my order was very nice). The problems came when I contacted them to say I wasn't happy with what arrived. I was called back by the owner, who variously explained that: 1.) I'd gotten what I'd ordered (which was true in one sense, but I hadn't gotten what I wanted); 2.) his shop offered a 'couture service' rather than off the rack (which was interesting given that I was essentially told to take what I was given); 3.) that I should have ordered earlier; 4.) that I should have come in to the shop 5.) that if I wasn't in a restaurant and what I had been given wasn't good enough, I would have to lump it 6.) his business had been going for 20 years without a complaint. He then 'educated' me on the price of flowers (I made the apparent mistake of saying I didn't think I had gotten value for money) and ended the call by saying he hoped I had learned something about flowers. Whilst I'm sure that it wasn't intentional for him to give me something I wasn't happy with, I was disappointed by just how little he seemed to care that I wasn't happy. Although I hadn't spent a huge amount, even saying "sorry, I'll make sure you have a better experience next time." Would have been ok. Perhaps this wouldn't have happened had I gone in to the shop or maybe there was something he didn't like about me. Either way, i won't be going back. read more