I procured an old floor lamp that has a very antique period piece look to it. When trying to adjust…read moreit one night it snapped in two. I didn't want to just let it go since I really liked it's look and how turning it on was activated by a floor switch is unique. I brought in the lamp and the techs looked it over described what appeared to happen - where the break was, the condition of the cord, the hinge and the adjuster. They seemed to know what they were talking about as they went on to describe to me what they were going to do to repair it. They quoted me and gave me about a week of time to do the job. The followed up with me and called when the lamp was ready. After picking up the lamp I am very pleased with the job, they made it so the lamp can be adjusted as I tried to do before breaking it, albeit I have to be careful as it never really was meant to be adjusted. So if you have an antique-y lamp or light device or just a lamp you like in general that needs service try here. My price I felt was fair but hear they can run high on some of their repairs, but there aren't a whole lot of places like this either. I can say though, they did a good job with my lamp.

They do good work but the woman who takes the pieces in doesn't know what she is doing. She quoted…read moreme an approximate price but didn't write it on the receipt. That's on me for not pushing the matter. It ended up being 50% more than stated, partially because she also didn't note the type of fixture I had and picked the wrong one. That's on her, she's the lamp expert, not me! Basically if you use them, make sure they are precise and accurate with you. I won't be going back after this experience.

Having shopped at Suburban Furniture in the past, they were our first stop when beginning our…read moresearch for a sofa/sleeper. As soon as we walked in, we were warmly greeted by Lisa who brought us upstairs and showed us some choices. No pressure, easy to work with we arrived at a decision and placed our order. We got notification that our order was ready for delivery and Suburban Furniture showed up on time and deldelivered without any issues. Highly recommended, great staff and delivery personnel. Will definitely return!

Suburban Furniture in Succasunna offers a large selection of quality home furnishings…read more The staff are helpful and knowledgeable about the items sold.

My wife and I bought a condo in Rockaway NJ about a year ago. We were very happy with it except…read morefor the old kitchen counter 1960 vintage. Fortunately we were referred to Tri-State Stone &Tile. Yesterday a crew of 3 men came and replaced the old formica counters with the most beautiful granite counter. They were quick, clean and friendly. We could not be happier with Tr-State Stone & tile and the help Terry and Danielle gave us selecting the best granite to match our cabinets etc. They were professional and courteous and very patient with us as we tried to decide on what we wanted. I strongly recommend that if you are considering having your kitchen or bath counters replaced you call Tri-State Stone & Tile' I know you will be glad you made the call. Thanks Terry and Danielle George & Phyllis Rockaway NJ

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.

Almost too good to be true!! Let me let you in on a secret - the staff know how to make things work…read moreand remove your worries about DIY Or trying attempting some home repair by yourself for the first time. They have every part. Gadgets and tool possibly available. Better than the big box store the staff are incredibly kind and helpful and will walk around and help you find what you need. I ordered furniture that had to be assembled and there were not the correct number of screws so I rushed in flustered and they ease my stress and found the exact right pieces to help me finish the project. They always ask if you need anything else. I tried to build a play set for my grandchild and vey sport but I mistakenly got a wrong piece stuck and could not get it out I rushed over again almost crying and asked what could I do? They very patiently and kindly were able to take apart and asked if I had brought the screws with me they were going to attach the pieces properly for me I am forever grateful for their guidance on paint selections, finishes. Accessories needed to complete the project. Over the years I have gone on knowing what needed, or mostly knew what I wanted to do but not what I needed to eat it done and they guided me on how to hand heavy mirrors and shelving. Repair or patch wood finishes that have been damaged. Adding the kindness, patience and care they show every customer, I am genuinely grateful for a local small business.Honestly the prices compare to big box stores where it's sometimes hard to find what you need and you certainly will not get the care and attention you receive here. It is worth it even for I've small item. Stop by and say hi! Let me add they cut keys as it is getting harder to find anyone that still does this! Thanks for not giving into the big box stores and chain retail stores. Great place to shop, get advice and coaching with great customer service.

I've been going here since the 1960s with my Dad when I was a kid. It's still the same old great…read morehardware store. Everyone on staff is very helpful and knowledgeable. Please support this local business and keep it going for another 50+ years!

Top service - they help solve problems. They actually have people who know about hardware and…read moreeverything else they sell.

Well-stocked for a small-looking place. Excellent fastener selection for common and esoteric…read morelittle screws, washers, etc. Very limited selection of plumbing fixture cartridges etc. Good, clean, organized local mom & pop shop alternative to the big stores. Keep them fed!

I've been here a few times and the lady who owns it is very condescending. Toxic is the word to…read moredescribe the vibe we have whenever we pass the store on the way into town.

Another prime example of why mom and pop hardware stores are going the way of the dinosaur. They…read morenever have what I need, have a pompous aura about them (especially when they're calling the police on the businessmen from next door, who are pumping money into our local economy), and seemingly don't believe in good customer service. Tear this place down and build a Home Depot.

I love my good old fashioned local hardware store ! They are kind and always have what I need. The…read morecarpenter bee trap is genius!!!

Old tyme lumber and hardware; can't beat their selection of lumber. If they don't have it, it…read morecan't be had.

the delivery was excellent and right on time I appreciate it when no one plays with my time…read more thanks so much Anthony Pereyra Council Towers VI

I have worked with JEM Appliance for over 25 years. This is a 4-generation company and each…read moregeneration this company exponentially gets better and better. They are honest, friendly, and trustworthy. They are suppliers of quality appliances. They represent some of the finest appliance manufactures in the world. Every employee gives 100% towards the customer experience and their satisfaction. I am happy to have worked with them over all these years. I will be placing an order immediately after posting this five-star review. There are many misanthropes in this world, but you will not meet any at JEM Appliance.