He new want I wanted even though I did a very poor Job articulating it. Heath was very knowledgeableread more

Ray Johnson carries the highest quality products as we can attest to after using our gas-driven…read morefireplace logs since 1987! The fireplace looks as great today as the day it was installed. Ray also provides exceptional customer service, and in my opinion, he is the most knowledgeable & trustworthy person in Hampton Roads for gas-driven products. You can call Ray Johnson with confidence, and we are lucky to have had him serving Hampton Roads for so many decades. Mark Broughton

Wonderful selection of outdoor furniture & home decor. We thoroughly enjoyed our shopping…read moreexperience and made a purchase of furniture for our new deck. Anne, the store manager, was so knowledgeable, friendly & helpful in aiding us in our purchase selection. We are anxiously awaiting for our delivery! We can definitely recommend this store for anyone looking for outdoor furniture.

I had a problem with a garden stool that I had purchased…read more They replaced the stool with a different one, and I am very happy with it. They stand behind their products and are so helpful and delightful to work with.

we are long time customers of kettler, and we must say the wonderful "k- team" continues to be the…read morevery best of the best. we recently made a purchase that included loungers, tables and cushions and throughout each phase of the mission, the process was absolutely first class in all aspects. to the members of the k-team: april, scott, and jack - a big "bravo zulu" ! you manifested world class customer care with a work ethic and a level of professionalism that is rarely scene. our sales associate, april should be acknowledged for her magnificent product knowledge and superb interpersonal skills. she truly listens to the customer's needs and then responds with relevant answers and viable options. april's attention to detail, care, diligence, honesty, kindness and respectful manner place her in the all-star category. our transport/ delivery team was scott who delivered our order - on time - on target. he carefully removed all of our items from his truck and placed them in perfect fashion at the locations we requested. he maintained superb communication throughout the process and has a very courteous, kind, and respectful mission focused manner. in regard to our purchase: the range, quality and value of kettler furniture, coupled with their superb construction, durability, function and versatility represents a hallmark that is of the highest order and the very best of the industry. for kettler manager jack, please keep up the great job. it was great speaking with you on the phone and sharing this commendation with you. please do not change your recipe. again, bravo zulu and god bless you all.

Lovely place to go for some patio furniture!…read more My girlfriend and I went there to outfit our newly built patio with some furniture (okay, the patio was built in spring, we are just now getting around to buying furniture lol!) and their selection and prices were fantastic! When we went into the store, Brigitte welcomed is us right away with a warm small and a lovely German accent. She told us she'd let us browse for a bit to get a feel for the store, and would come see is in a couple of minute, but that we could grab her if we had some questions. This was really nice, because it kind of took the pressure off that you get in a lot of other patio stores like this. Being able to just browse without having someone trying to sell you on everything was awesome. True to her word, after 5 minutes or so, she showed back up to gauge or interest and find out more about our space. After listening to our needs, she made some great recommendations and we found something that we liked! Best of all, they delivered and assembled the product for us. All around this was a great experience and I'll be recommending my parents and friends to shop here! Thank you Brigitte for the great experience!

I invested in a fiberglass pool expecting it to last decades. Instead, after about nine years, the…read morepool had a structural failure and had to be removed. I hired an independent structural engineer to investigate the failure. In the engineer's written report, he concluded that the pool failure was not the result of excessive hydrostatic pressure, but the result of two installation errors. I was disappointed not only by what happened, but by how my concerns were handled. This was a major investment and the outcome was heartbreaking. I made multiple attempts to resolve this directly before posting this review, and I remain open to a constructive conversation. I encourage anyone considering a pool project to ask detailed questions about installation methods, drainage, long-term support, and what protections are practically available if problems develop. I expected the pool to last 25 to 30 years. It lasted about nine. This review reflects my personal experience.

My husband and I came in over the labor day weekend to inquire about a pool. There were no…read morecustomers in the store but we still waiting quite some time for someone to come out and great us. We let them know we were looking for a pool and were still torn on inground or semi above ground. The gentlemen told us to look at the examples on the wall and he was going to get someone to help us. The sales person who came out did not answer any of our questions and had us talk to the original person since I guess he didn't want to sell us an inground pool. The original person showed us 2 pictures on his phone and the basically pushed us out the door. We had to ask for a pamphlet. We ended up going somewhere else and purchased a pool that day from them. Not sure what they were thinking there, I guess they didn't believe we actually were in the market for a pool but we were treated like we were interrupting something and they didn't want us there. We definitely won't be back for supplies for our new pool.

I have been buying from this Furniture Store since 2021. David (Owner) has always, honored every I…read morehave purchased from him. He is an amazing man. He has replaced 3-of my mattresses at no charge. Honored Manufacturing Warranty. I would Like to "SHOUT OUT," this time; I could have had 2 or 3 other mattresses and he would have switched them for this one. The cost of those mattresses, were much higher!! And, he would have honored them and not charged me! People, don't go to Mattress Firm and pay off the wall for those mattresses and don't listen to people who say,"furniture stores don't give the same quality as those who only sell mattresses." That is not true!! This man, will beat anything, "Mattresses Firm," has! Also, I was given a very special gift. A rug, that I "Fell in Love With." Also, I have several pieces of furniture in my home from this furniture store. I always remember, " how wonderful this man is to me." And, his delivery men have always gone over and beyond service in my home! My God's Goodness, always be with you David! Celia Herron

AMAZING! My husband and I LOVE the rockers, great quality and such a staple for enjoying quality…read moretime. This was the most attentive and easy "bigger" purchase I have ever had. I wanted to gift my husband porch rockers for his bday and Great Bridge Furniture not only got these rockers assembled and delivered on time, but they also helped decorate at delivery. This was such an amazing touch that I truly appreciate. Their care and attention to MY details does not go unnoticed. I will 100% come back, thank you!

Went there for a repair and they charged me $150 for a repair which was the threshold where they…read morewould give me a call if they want me to proceed. Never got a call and they charged me right at 150. Could've bought a new blower for the amount they charged. Was a loyal customer for awhile, won't be going back.

Brought in a Ryobi string trimmer head for warranty service. There was a $60 deposit which I was…read moretold would be mostly refunded, minus shop supplies. After a week or so, they called to tell me the repair wasn't covered by the warranty and that not only would my deposit not be refunded it would be another $60 for the repair. When I arrived to pick it up they initially told me the remaining balance was $98. After a couple minutes they then told me it was $74. I grudgingly paid it but felt very taken advantage of. I would have just bought a new one for what this "warranty" service ended up costing me. I would not recommend avoiding this place.

Headboards and Frames Iron Brass beds Where can I find…read morethem. Where do I Look. A no d How much money does it cost

Love stopping in and checking out latest inventory. Planters purchased from here are great.read more

This is a terrible place to work and shop. The area is terrible constant theft and armed robbery…read morefrom people in the surrounding neighborhoods. Thieves brandishing knives and threats with other weapons just to steal some toothpaste and febreeze. It was fucking ridiculous on a daily basis. I truly feel sorry for the ladies that have to work and close that store late at night. Loss Prevention knows how bad it is their words were " we know about the danger in the area it is our only store in Virginia that we need to hire armed security". They never did and customers and theives continue to walk all over the spineless gutless management. The store is so cluttered and junky I don't know how you would ever shop there. Their entire AC system is falling apart but they won't fix it because the store is in a low income area as opposed to their Virginia Beach location where if the AC was broken they would have it fixed right away for THAT clientele. Terrible experience all around.

Great Store! However if your electronics purchases are over 30 days old, no refunds on your…read moredefective products. Think twice

The good thing is Target has plenty of sales and stocked shelves. Of course, there's the standard…read morepick up delivery to the car or at the service station. The bad thing is the line. There isn't many cashiers and I believe only 7 self checkout stations. I was really taken back then I got something at the electronics dept and could only use that cashier to pay for electronics only. Anything else is another line. I wasn't happy with that so I decided to wait in one checkout line instead of two. Overall three stars because this is so efficient during the busy holidays. M

Target has quite the collection of stuffies and toys. Third time this week at this Target looking…read morefor the limited edition Golden girl mini stuffies for my sister-in-law and nieces. Staff is nice and have been very helpful. Ordering online is super easy. They have lots of great toys and Legos . Prices are awesome! I love that $5 section in the front. I got a cute flower decorated water spritzer. Parking lot is huge. It's a nice place to shop in Greenbrier area.

A 5 star experience for a recent Mother's Day arrangement of flowers…read more There is no day like Mother's Day and making it special for Mom. So the idea of a permanent planted arrangement seemed like something perfect for the patio. McDonald's was contacted over the phone a week + out before Mother's Day. I worked with Patrice who emailed different ideas they could do from pots to plants etc. He was so passionate about his trade and left me even more excited that he alone would be the point. Ultimately hydrangeas was chosen as the plant with sweet potatoes. They had many pots to choose from, but a more neutral with a butterfly seemed perfect. The cost was $97. Patrice assured that the plant would be watered and ready for pick up days before Mother's Day. On Saturday I went to McDonald's and after locating Patrice he rolled the plant out. I must say I was overwhelmed with the size. It was huge and gorgeous! Patrice did a video of care instructions as he took ownership of seeing everything through. He also at no charge through in a ceramic tray to hep with transport, but also for any leakage of water with a weep hole at the bottom. The delivery was marvelous and enjoyed by Mom. I cannot say enough positive about this experience. Other staff assisted me and were helpful and enthusiastic about their job. You just don't see this in other big box places ole Lowes and Home Depot. McDonald's is a one stop locally owned since 1947 garden center. They can do it all and the visit is impressive to see the selections. Highly recommend.

What a great selection! Wide variety of flowers,herbs,veg,ect. Plenty of space to walk around even…read morethough it was getting busy for the event they have going on. And they do quiet a few so keep an eye out for those since the do child and adult events. It was well organized and set up and I just love the indoor area with the carnivorous and house plants.