Drew does a nice job on his projects and is highly committed to his customers. He brought our mid-century Broyhill Sculptra china cabinet back to life and did so with plenty of communication about our preferences on finishes and issues encountered, etc. Overall we're happy with the result.
He is a very knowledgable and friendly guy. I was encouraged by his strong interest in the history of our piece and how it may have been constructed or refinished in the past. Once he started in on the refinishing, his work was very thorough. Since the cabinet has glass doors and displays dishes, he needed to sand and refinish the inside shelves and walls as well as the outside, and he completely took apart the door frames, installed new glass, and shored up the hardware. Being an older piece, the doors had some challenges with closing and always seemed a bit flimsy before the job, but after Drew's work they feel much more robust (in addition to looking great). I'm sure that working with these fragile doors was challenging and appreciate the care Drew took to get them and the inside finishes right.
When we got to the finishing stage, Drew found a good solution for testing finishes in an area of the piece that wasn't visible and sent several pictures to help us preview and select the final finish. He made several helpful suggestions along the way about which finishes might look best.
In the interest of full transparency, Drew quoted our job at 4-9 weeks and $1400 (we had another refinisher quote us the same price but with extra for delivery fees, so Drew's quote seemed fair). He turned the piece around in about 8 weeks and at the quoted price. He seems to have quite a few customers and due to other project obligations, he probably didn't start in earnest on our job until about week 6, so keep in mind that depending on conditions your project could end up on the long end of his range. This wasn't an issue for us, though, as Drew was very responsive and gave us regular updates on project and expected delivery timeline.
Lastly, I think Drew's delivery methods could be improved a bit - transport is on a trailer that looks susceptible to some movement and bumpiness. One of our glass doors has a small and not very noticeable scratch that I'm guessing happened at some point in transit. Goes with the territory and certainly doesn't change our overall positive view of Drew's business, but an area where an upgrade may be warranted in the future. read more