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    Cheryl Hatfield

    5.0 (1 review)
    Open 9:00 am - 9:00 pm

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    1 year ago

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    Ask the Community - Cheryl Hatfield

    J A Travel

    J A Travel

    1.0(2 reviews)
    14.5 km

    I consider myself a very experienced traveler. Twice now I have tried J A Travel. Once to arrange…read morea trip and once for information. Both experiences left me asking "how have they stayed in business all these years?" Experience 1. My wife and I made an appointment with the agent. She seemed to ignore our questions and she spoke to my wife like she was an idiot. We walked out saying that we'd never return. She was rude and if we had allowed her to book our trip, it would have been a disaster. Experience 2. I knew I was passing by the agency and was looking for information about Caribbean all inclusives. When I arrived there was a sign on the door saying to call for information or email. Since I was in the parking lot, I called, twice. For some reason, the call would not go through. Finally, I knocked on the door. One employee walked to the door and tersely pointed at the sign. I said I tried to call. I know that they were aware of my presence as the agent we spoke with before looked out on me trying to call. The first agent said I should go back to my car and try again. Their phones were fine. I know that these are tough times because of Covid. But their attitudes cost them around a $4000 booking. Again I have to ask, how have they stayed in business while treating their clients so rudely? Don't waste your time unless you like to be abused.

    Don't book with them. They will mess up your room and your flight and when you call them to fix it…read morethey take their precious time. You will be better off booking the trip yourself. Currently standing in a hotel lobby waiting to be called back because I don't have the room I booked for my trip. I'm so disappointed. This was supposed to be a relaxing trip, but currently I'm stressed out trying to figure out where I am going to sleep and getting the runaround from the travel agency.

    Amerigo Travel - Sorrento, Italy - traveler photo

    Amerigo Travel

    5.0(1 review)
    28.6 km

    Randall was great. He answered all our questions in a timely manner. I would highly recommend him.read more

    From the owner: Thoughtful European travel, planned with care…read more “People don’t take trips — trips take people.” — John Steinbeck. I help travelers plan meaningful European journeys built around their interests, pace, and comfort level. My specialty is Europe, with a strong focus on river cruises, escorted tours, and custom itineraries for travelers who want expert guidance without stress. I work remotely by design and serve clients nationwide, allowing for flexible planning without the need for in-person meetings. Whether you’re dreaming of Portugal, Spain, France, Italy, Greece, or beyond, I’ll help you choose the right style of travel — from a thoughtfully selected river cruise to a fully customized itinerary designed just for you. Why work with me: Save time: I cut through information overload and present clear, curated options. Save money: I apply all eligible promotions and agency offers when quoting. Travel with confidence: Every detail is handled before you go. There are no fees for booking cruises and tours, and I’m available outside regular office hours by request. Let me do the planning — so you can focus on enjoying the journey. Call today to get the conversation started!

    Photos
    Amerigo Travel - Belem Tower - Lisbon, Portugal

    Belem Tower - Lisbon, Portugal

    Amerigo Travel - September blue skies in the small town of Puebla, Spain.

    September blue skies in the small town of Puebla, Spain.

    Amerigo Travel - Palace of Versailles

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    Palace of Versailles

    Cheryl Hatfield - travelagents - Updated May 2026

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