I went with this bussines because they had so many positive reviews on their site. I turned in my paperwork to Raymond back in Sept. of 2023, and he kept telling me he could not find the defendant, even though I gave him the address. He said he would call me with updates on how everything was going. As of today, 2-2-24, he has NEVER called me back with updates, I've always had to call him. Last time I spoke with him in December, he told me he was going to leave the paperwork at the father's house on 1-6-24. I didn't hear from him, so I called and called, and his voicemailbox is not set up. After trying for over 2 weeks, now the phone number is disconnected. Will be driving to the office to get my paperwork back! Beware anyone who does bussiness with him!!! read more

Raymond from Cherokee Process Server is a definite hire if you have process server needs. I had never had to have someone served before, and not only did Cherokee Process Servers explain every step of the process to me in detail, Raymond got the person in my case served THE SAME DAY. Add the fact that we only spoke over the phone, and I provided all my content and info via email. There was tremendous opportunity for delay or mistakes, but Raymond was a true professional and handled this prickly case. And that is no small feat as this person I needed served is extremely toxic, and of course, he took some unwarranted verbal abuse from them (which is a shame as that person knows the process well since I was served by this individual in a spectacularly public fashion some years ago). But I digress. Raymond gave me a simple, but clear list of things he needed to get the job done, and was responsive to my questions and concerns. He is even able to reach out and touch military personnel, as my case is, to get them served in a timely fashion. And the best part is, he sent me the needed documents for the court as soon as possible. Again, all done virtually without ever having to meet in person, and might I add, in the apparent deathly heat of El Paso, Texas. The prices was very, very reasonable, and again, Raymond explained how it works to me, what my cost would be, and that was exactly what I paid AFTER he completed the service. I can't stress this enough -- Cherokee Process Server proved to me they are a first-class organization and are highly capable of delivering on anyone's process server needs. They are an accredited business, and Raymond is a veteran as well. There was no downside to hiring them. Take this from a complete novice who walked away from this process extremely satisfied, and I would hire them again in a heartbeat! Thanks, Cherokee Process Server! Very grateful for your help! read more

In over a month I cannot get any non-service or proof of service form. A case was severely delayed and to date I still don't have it and no one answers the phone. Terrible follow-through. And can't find a specific email address for them. I am hoping with this I can get somewhere so I can move on a with a case. read more

I first was introduced to Cherokee Process Servers and the CEO while I was working for a Law Firm in El Paso, Texas. In my opinion Cherokee Process Servers as a business is by far the best process serving company in West Texas. We gave them services with little information for them to track and serve a person or company locally or across the country. A few days later the have completed the service. The CEO usually answers the phones. He provided a wealth of information to me on the case in a matter of minutes. I was immediately disarmed by his charm, confidence, and business ethics in getting the service completed in just a few days. I did have specific questions dealing with service on a case. He took real out of the way time counseling me on how service works and the process. Cherokee Process Servers is a company to be hired by persons wanting only the best and no less. They put forth the effort to close cases quickly and move on to the next. They are well worth every dime you will spend. read more