I went with this bussines because they had so many positive reviews on their site. I turned in my…read morepaperwork to Raymond back in Sept. of 2023, and he kept telling me he could not find the defendant, even though I gave him the address. He said he would call me with updates on how everything was going. As of today, 2-2-24, he has NEVER called me back with updates, I've always had to call him. Last time I spoke with him in December, he told me he was going to leave the paperwork at the father's house on 1-6-24. I didn't hear from him, so I called and called, and his voicemailbox is not set up. After trying for over 2 weeks, now the phone number is disconnected. Will be driving to the office to get my paperwork back! Beware anyone who does bussiness with him!!!

Raymond from Cherokee Process Server is a definite hire if you have process server needs. I had…read morenever had to have someone served before, and not only did Cherokee Process Servers explain every step of the process to me in detail, Raymond got the person in my case served THE SAME DAY. Add the fact that we only spoke over the phone, and I provided all my content and info via email. There was tremendous opportunity for delay or mistakes, but Raymond was a true professional and handled this prickly case. And that is no small feat as this person I needed served is extremely toxic, and of course, he took some unwarranted verbal abuse from them (which is a shame as that person knows the process well since I was served by this individual in a spectacularly public fashion some years ago). But I digress. Raymond gave me a simple, but clear list of things he needed to get the job done, and was responsive to my questions and concerns. He is even able to reach out and touch military personnel, as my case is, to get them served in a timely fashion. And the best part is, he sent me the needed documents for the court as soon as possible. Again, all done virtually without ever having to meet in person, and might I add, in the apparent deathly heat of El Paso, Texas. The prices was very, very reasonable, and again, Raymond explained how it works to me, what my cost would be, and that was exactly what I paid AFTER he completed the service. I can't stress this enough -- Cherokee Process Server proved to me they are a first-class organization and are highly capable of delivering on anyone's process server needs. They are an accredited business, and Raymond is a veteran as well. There was no downside to hiring them. Take this from a complete novice who walked away from this process extremely satisfied, and I would hire them again in a heartbeat! Thanks, Cherokee Process Server! Very grateful for your help!

Ruth rocks for sure! She is definitely a girl who gets it going when the going gets tough. Rest…read moreassured that Ruth will serve your papers and get 'er done!

She was quick, efficient and professional. I am a lawyer who hires servers all the time. I am…read moreimpressed. Fair pricing as well. Aug 2025

At a difficult time, I contacted Dona Ana Servers and was referred to Abel. Within 30 minutes of…read morecalling Abel, he met me to gather info and papers. Within 24 hours, he'd completed service, sent me digital images, and returned papers to the official office. Altogether, Abel's service is valuable and cost slightly less than at least one other competitor.

Service was professional, quality and value for the money…read more Serving people is not easy, but the servers here have it down. Thank you and honestly it was my second time using your service and the only one I will continue to use. Thank you !

I received a call from Mr. Jose Gandara of West Texas Process Service & Investigations on…read more8/15/2024. He explained he had an urgent matter that he needed service on in Madison, AL, and I quoted him $120 for 4 attempts on a RUSH service. I made multiple attempts to serve these documents, including early morning, mid-day, and evenings, but the person appeared to be out of town (confirmed with several neighbors). I had agreed on 4 attempts, but as a courtesy I made a total of 7 attempts. After pressing Mr. Gandara on how he would like to proceed, he told me to non-serve the documents and send my invoice for payment. On 8/21/2024, I sent my invoice and have not received payment. I have sent multiple emails and made several phone calls, but he refuses to answer. After 4 emails about this invoice, he finally replied "Sorry .... Have we not paid you on this matter yet?" I replied confirming that the invoice has not been paid, and I included a link to pay the invoice online. He has disappeared again, and I have not received a response. I have sent more emails, made phone calls, and left messages. I have mailed him a letter, both standard mail and certified, but both were returned to sender. This is a terrible way to do business, especially for a fellow process server that went above and beyond the original agreement in an attempt to resolve your legal documents service. This is the first time I have ever left a negative review on any business, but I felt like it was important to not only warn other process servers but also any of his potential clients who like to work with honest and respectable businesses.

This should be a 1-star complaint - I am a process server in Arizona and received a request for a…read morejob to complete coming from Jose Gandara, Private Investigator/Process Server, West Texas Process Service & Investigations. I was provided email documents to be served on Mr. Yamil Nacim.  Two addresses: Phoenix, AZ 85020 & Scottsdale, AZ 85255. Jose, "Agreed Fee: $125.00 for both addresses." Now, it has been over a month since the services were rendered and I still cannot get a response or payment from him or his company. Additional complaints and a civil suit in court will be made. I do NOT recommend this company and advise others to use caution. --

I was served papers this guy said "f%#k you, go self service!"…read moreI instructed him when he could find the person he was looking for I guess he's too dumb to read a clock and came at the wrong time. Super late in the evening.