Great service. They are really kind and professional, and treat your pet with great care and…read moredignity. I'll never forget this place, one of the first on the must-do list after losing a loved one, and the begining of a long journey of grief. Thanks Paws & Remember.

This is the 2nd time I had to use their services, this place is the best…read more Just lost my Bosco Billy, it was painful. Julie, Shawn and Dr. Eisold helped w/ the whole process. I'll NEVER take another dog to the cold stainless steel table at the vets ofc. as long as Dr. Eisold will come over and allow my dog to stay in their comfortable bed at HOME! If you are in the situation w/ something you love near the end call Paws & Remember.

Only one man there he was very courteous and respectful to us and answered our questions…read more before we even asked it was very dignified and clean on the inside ot was October so they had fall decor pumpkins

On one of the worst days, I made an appointment to bring in my little buddy who passed. Jason was…read moreso understanding and helpful. He was so kind and patient. He walked me through the whole process and gave me as much time as I needed. Even when I picked him up after a few days. They went over the process and explained everything to me. Even discussed how to handle the loss with my other pet. Thank you for a wonderful experience in a time of loss. Highly recommended!!!

I have taken two different dogs to Butler for cremation, and they have always been very…read moreprofessional and considerate

My 18 year old ,cat passed away on Saturday, November 29, Due to the weather, I was unable to take…read morehim for cremation until Monday, December 1, I chose Butler because a year ago I had another cat pass and the hospice vet to her to Butler. I was pleased with them so went back. I asked about paw prints and Gary Butler said he could do it. When I picked up the remains on Wednesday, December 3, the paw prints were in a card and were smudged to the point I could not tell what they were. I had expected a print in clay, which I did not get. I was so disappointed, I felt like crying and commented about the print not being clear. The woman in the office stated that the cat must have been in bad shape. I found that to be disrespectful. The cat was in perfect condition. He was an indoor cat and was kept cold until he was taken to Butler. I wasn't even given the option of the clay print. Given the lack of empathy toward my feelings and, I can never get the prints now. The cost was more than I had expected since last year. I have 2 more older cats. Butler will not be my first choice when the time comes for cremation for them

I logged on hoping to find a funeral home. Then I read the one review. I have owned a small…read morebusiness and this type of bogus review is vindictive and unfair. Businesses today are at the mercy of YELP hostage reviews like this. Sorry your loved one died, but you want them to do the cremation for free, and float you a loan for 6 months? Come on.

The consummate professionals, they did all the hard work of planning a funeral and made it look…read moreeasy. Everything was on time, lovely, prepared and excellent attention to detail. The coffee & cookies were an added bonus. They even made decaf for me twice and were happy to do it. Located in a lovely historic home. I would highly recommend them for anyone in this area.

Great place to go and affordable, times can be tough and they make it a lot easier, definitely…read morewould recommend them

From the owner: Simple, direct cremation is cremation that typically takes place quickly after death without any…read moretype of visitation, viewing or service. When choosing direct cremation, there are some options available, identification, family only viewings and witness of cremation. Formally Care Memorial, JSR Memorial offers simple direct cremation packages starting at $1295.00. Click the link below to find out more information about simple cremation, get additional pricing options, get pricing or to start planning now. We now are offering pet cremation services for FREE. You bring the pet to Care Cremation Center for drop off, no services or viewings and then you pick-up the cremated remains. It’s that simple.

Friendly and courteous staff for the visit today!! Made sure…read moreall is explained to me regarding the care of the pets that I have!! Thanks!

**Beware if you plan to use Kruger Animal Hospital in Bloomington, IL.**…read more In July 2024, while I was an active client, **a vet tech at this clinic filed a completely false report** to animal control claiming I was neglecting my animals *and* children. For the record, I do **not have any children** in my home, and at the time I had already spent **over $5,000 in emergency care the very same day**, all under the guidance of the attending veterinarian. After a full investigation by local animal control and the state Attorney General's office, I was **completely cleared** of any wrongdoing. Despite this, that vet tech and at least two other staff members -- another technician and a receptionist -- **continued to publicly defame me online**, openly stating they worked for Kruger Animal Hospital. Their posts have caused ongoing emotional and financial harm. I brought all of this directly to the clinic's **HR manager**, but was told there was "nothing they could do," and no meaningful action was taken. As a client who spent **over $90,000 last year** (including significant payments to this very clinic) trying to save my cats from an unknown illness, I found this response deeply disappointing and unprofessional. Under Illinois law, veterinary staff must keep client information confidential unless very specific legal exceptions apply -- none of which were relevant here. Unfortunately, that standard was not upheld in my case. I believe clients have a right to know if staff might misuse private information or make false reports without cause. I sincerely hope Kruger Animal Hospital reviews its policies, takes accountability, and protects future clients from similar treatment by terminating these employees If you choose to bring your animals here, please **be cautious and ask how your confidentiality will be protected.**

Dr. Lara is great. Friendly staff, reasonable price and they care about your fur baby.read more

From the owner: At Timbercrest Veterinary Service, PC, we care for your animals both small and large. Our team's…read moremain concern is for the physical, mental and social needs of our patients. And we do all we can to ensure our patients are living long, healthy and happy lives by offering the latest in technology and a comprehensive list of services. Our experienced team is ready to provide optimum care for your small or large animal in a safe, comfortable environment.

We've taken our 2 dogs to Timbercrest/Railsplitter for 3 years or so. It has been a great…read moreexperience especially since one of our dogs was not doing well. DR Sara DR Lara did surgery and saved his life. We were sure it was the end of the line for our older dog, but they evaluated the situation, gave us options and moved forward. We cant thank them enough for their great care and compassion for our situation! Our dog is recovering and will be with us for a few more years! Thanks to all at Railsplitter/Timbercrest. Chris and Phyllis Graue

OH MY GOODNESS! Thank you Timbercrest and Dr. Wayne! My dog needed some pain relief and he was able…read moreto get an appointment today and he's already feeling better! So grateful

I'm such a fan. After not being completely pleased with my puppy's first grooming, I took a…read moreco-worker's recommendation and even if you have to book several weeks in advance, this place is completely worth it. Other reviewer Kaitlynn has it right: you go in and you see the grooming tables, and the place is still clean and functional. The high half wall was a little surprising at first, but I quickly came to appreciate it once I realized that there were a few dogs trotting around and playing before and after their groomings. In fact, my little corgi immediately found a tennis ball and started scurring around as soon as he went through, and for me, that's a very good sign that he's relaxed enough to play. Their tagline of "every groom starting with a belly rub" is a great representation of their incredibly friendly and playful staff. It's not just a fun time, though. When I came to pick up my dog (and I completely respect their asking you to come back after they call you -- imagine your pup jumping from clippers once it sees you), he looked amazing. Great paw trim and they even managed to do his nails without him *completely freaking out.* I appreciate that they wrote down my requests as I dropped him off. I'm going to be a regular customer, and tell everyone I know who's looking for a groomer.

I tried it several times hoping that we could work together if I was patient with them doing things…read moreI specifically asked them not to do like shave off my dogs eyelashes. I was waiting for them to take my dog and they were arguing about who had to take the next doodle type dog. They were not friendly didn't trim my little dog at all like the pictures I sent and they were expensive. After several tries I gave up especially after I heard them not wanting to do certain dogs. so unprofessional to do it with me standing there.