We called to have our furnace looked at as we had no heat. When the technician came he said the…read morethere was a major part that needed to be replaced but it was under warrantee. It took several days to get the part in and once it was installed I was handed a bill for $2000. I was told that $500 of that bill was to return the old part to the manufacturer. Upon investigating I found out that the manufacturer covers the cost of returning defective parts under warrantee and this repair should have been around $500 to $600. I requested an itemized bill from them and was told that they don't do that and was ignored when I made further inquiries. I would not recommend this company to anyone.

Yeah Sheldon! You are as good as it gets! Thanks for coming to our rescue on one of the coldest…read moredays of the season! We woke up to no heat, made the call to Handy Brothers and within the next half hour at the least Sheldon arrived to face repairs to a twenty odd year old furnace. Within the next hour, he diagnosed and explained the problem, got the heat running, knowledgeably and efficiently answered all our questions, helped us ( through a low-pressure conversation) choose the best replacement furnace for our home and while waiting to be sure the furnace was going to run efficiently, he put a new switch on the fireplace. Great technician and fantastic service from the phone call to this posting. (They have already called to make arrangements to come measure for the new low energy, high efficiency furnace unit). In all the years we have called on Handy Brothers for their knowledge, expertise, maintenance and purchasing we have never been disappointed. Highly recommend Sheldon for his personable approach, level of knowledge and obvious skill since we are warm as toast now!

Prompt and professional, as always. I live in the county, which usually adds extra cost ex…read more deliveries, or time delays/limitations ex. only certain days of the week. I called today after 4pm after my hot water tank stopped working, they showed before 6pm same day. Prompt and professional as always.

I contacted 5 companies to replace my HVAC system. CK Mechanical was very knowledgeable as to what…read moreI needed, easy to contact with any concerns or changes I desired. There technicians were excellent. They also gave me the best price and warranty (parts and labour) for the same comparable units that other companies quoted and even got me an instant manufacturers discount for researching American Standard (Trane) units as one of the most reliable units in the market. Ron Swintak

He is very thorough and he does an excellent job. Willing to go the extra mile to make sure things…read moreare done right. I will refer him to everybody I know. Very polite. He will be installing my new ac.

From the owner: Local, family owned and operated heating and cooling company. Our customers are our neighbors!…read moreWeekend appointments available!

I called Cones Plumbing to check the plumbing in the house and possibly scope and camera the sewer…read more William and Paul arrived at 10:00 AM. William suggested checking the sewer via camera and not snake the sewer without need. He found the sewer line to be in good condition. He also checked the drain from the washing machine to the drain in the other basement. William checked an upstairs sink that seemed to be clogged and explained the problem of the sink drainage without access to air flowing into the sink drain. William took his time with all my questions and checked every item. He brought his assistant, Paul, along for good measure. I thought he provided excellent service and professional concern.

We called Al's after they were the ones to originally install our w.h. In our house years ago after…read moreours started clanking. Not only did a service person come out within a few days, but they were happy to do a 5 min video explaining in detail what we needed to do going forward. This was really helpful and he was happy to answer specific questions and even chat with my husband after the video. It was well worth having a tech come out! So thankful to have Al's!

I am leaving this review because I am truly impressed with the workmanship of our new water heater…read more They were careful, professional, and courteous. I highly recommend these guys to anyone who needs a new or a repair on a waster heater. I love it when they are not employed by big companies because when you own your own business, you are sure to give quality work and that is exactly what Al's Water Heater did for us. Thank you.

Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

Prime Time replaced our AC this past week, and we're feeling so good with our decision to hire…read morethem. They installed a water heater for us years ago, and this is still a great co to hire. First off, setting up an appt to get a quote was so easy over text. The office mgr is professional, responsive, and always polite. What I especially liked is how Kevin, the owner, double checked whether the old unit could be repaired, provided two quotes (standard and high efficiency), and installed the new Bryant unit. There is no separate sales and installation teams. It was clean, eventless, and done in 4 hours. Another co, recommended by ConsEnergy, gave a quote that was more for a standard unit. The second, smaller 22-year-old AC died the next day!! And what was really amazing is how they sent over Josh within an hour of my text to diagnose and fix that one!! Seriously stellar service. I highly recommend.

Awesome customer service, and they were able to provide same day installation! Very professional,…read morehighly recommend!

Les is more! Les came out in one day to replace my water heater. This company goes above and…read morebeyond to accommodate your needs. The replacement was quick and clean. Thank you!

Great service! Ethan came out the very next day and I felt he was very honest with the pricing;…read moreexplaining that we could spend ~$200 to replace the parts on a 20 year old toilet or spend $400 on a new one. He was fast, very knowledgeable, polite and most importantly, had fair and transparent pricing. I would highly recommend.

We have been renting out home in Orion. Our property manager had another HVAC come and give a quote…read moreto replace the furnace It is acting up and is 21 years old so it is time I called NES Plumbing and Heatjng for a second quote It took a little coordination to get the tenant to respond and schedule the estimator to come out, but it finally happened. I am appreciative that NES is willing to work with us on that They called me after the estimator finished. The technician proceeded to tell me he did an evaluation of what was wrong and the fee would be $75.00. Um.. no. I already know what is wrong with it, I only need a quote to place it. We are not repairing a 21 year old furnace. They backed stepped the service fee since there was an obvious miss-communication Their quote was $1,500.00 more than the company our property manager uses. So we went with them. Please be specific with what you need them to do.