my 86 year old dad was kept waiting for 3 hours. as much as I begged to expedite the staff was…read moreclueless and while people are sitting in agony in the waiting room the staff can be heard laughing loud and cracking up on their own jokes with no sensitivity whatsoever. Very unprofessional behavior. They lost us as patients and I would recommend to find other clinic because obviously they don't really care about their patients wellbeing.

I need to warn everyone about my experience at this office, specifically with Dr. Harpeet Walia…read more It's an administrative disaster capped off with genuinely shocking behavior from the doctor himself. The back office is consistently incompetent with insurance. You'll wait months for an appointment, then wait over an hour in the waiting room, only to be told your insurance is denied because they didn't file the paperwork. They will outright tell you they did, but when you call your insurance (Aetna), you'll find either nothing was ever submitted or you received a denial because they refused to fill out the form required by state regulations and their in-network contracting agreement. Then they blame you for it. But the absolute worst part was my interaction with Dr. Walia. After a year of this, I finally brought them proof that their office had used the wrong form--for the second time. Instead of apologizing, Dr. Walia took me into a side room and completely unloaded on me. He was condescending, yelled, and treated me like a child for daring to point out their mistake. It was a total Jekyll and Hyde moment from his usual calm demeanor and was honestly shocking. And guess what? After his tantrum, they suddenly "found" the form, submitted it correctly, and everything was approved immediately. Proving the problem was them all along. The cycle just repeated at my last appointment. They tried to turn me away again stating a claim denial. When I politely asked to step to the side while I verified the situation, the staff used strong language suggesting that I was unwelcome. Upon returning home, I find that once again, they failed to use the correct form. Now I want you to let it sink in that this was a RETURN visit for a previous turn-away several weeks prior where they claimed they could not secure any of my medication for "free". It turns out I had coverage during this ENTIRE period they were giving me this line about doing me a favor because my insurance wouldn't this or that. It's shocking how you trust, and follow the narrative of the people handling their duties, implicitly, only to find out reality is totally unrelated. Why even do this? How does this even happen? Save yourself the stress. The administrative runaround is bad enough, but being verbally abused by the doctor for holding them accountable is something no patient should ever experience. I wouldn't trust them with my care, or with handling a simple insurance form.

I live in New York State full time, but visit the area frequently because of family. I came here…read moreonce on such a visit a few years ago, and had such a great experience that this has become my eye care spot! Glasses, contacts, exams, I have never had an issue with a single thing. They really take care of you with fittings and followup... and even more great stuff that I don't want to share publicly because I don't want everyone asking for free stuff from them LOL. Not only have I made it my go-to spot, but I've also taken my father, husband, and brother-in-law there and they love it too! You won't be sorry.

Be aware they are not a part of the VSP network and thus will try to bill what should be standard…read morecomprehensive care (dilutions) under medical insurance for higher comp rate. Dr. Black is a good optometrist, but if you suffer from eye diseases or conditions, you might be better served to visit an ophthalmologist for your annual exam

Very friendly and professional staff. Dr Woods does a thorough eye exam. They have a grest…read moreselection of frames . We always have a good and enjoyable experience.

We left a large " Factory" type practice in Snellville to come to Wood Eye Care in Monroe and we…read morecould not be more pleased. Dr. Wood was polite, courteous and took his time to explain everything to us. My daughter enjoyed her visit and and I would HIGHLY recommend this practice to anyone who is looking to make the switch for a more personal eye care experience.

I waited until I received my glasses before writing this review because I wanted to rate my…read moreexperience from beginning to end. Made an appointment online & got a call back saying they didn't take my insurance. So I used my husband's & the Rep was very helpful & called me back to confirm that PVI took it based on the info I provided. The exam was extremely thorough. I answered all questions they had & was presently surprised that Dr.Nim pointed out a few things she could tell I was dealing with. She noticed I had dry eye & allergies. She recommended some over-the-counter drops & so far so good. Mind you I went to another Optometrist less than 6 months ago & none of this was pointed out. I can tell she cares about what she does & is very knowledgeable. I even found out about something that could help my child with their eyesight & he wasn't there at the time. I didn't feel rushed & everyone who works there is pleasant & attentive. When looking at glasses I was advised of the amount my insurance covered & given prices for add-ons & recommendations. So no surprises at all. The only thing that may turn people off is they do not have a large selection of glasses but I found some that work for me! One of the best exams I've ever had & I've been wearing glasses since I was 12 y/o.

From the wonderful lady at the front desk, the gentleman doing the pre-check, to the optometrist…read morewho checked my vision. They were all great, kind and professional. They explained everything and answered all the questions I had, and I usually have LOTS of questions. The office is cozy, clean and welcoming. This was my first time here and I would definitely recommend this place! Will be coming back!

Look no further than U &M eyecare for an outstanding experience and wealth of knowledge. After…read moreyears of struggling with mediocre contact lens vision because of my high prescription and dry eyes to boot, Dr. Nguyen fitted me with schleral lenses. Now, I have superbly crisp vision and look forward to putting these lenses in my eyes to combat the dryness! The entire staff is exceptional at U & M Family eye care. Dr. Maria Nguyen is the absolute best and discovered my early stage glaucoma that my previous eye doctors didn't detect. So thankful to know that my entire family is in good hands!

Specialty Eyecare is hands down one of the best eye clinics I've been to. Scheduling was easy, wait…read moretimes were short, and the staff was friendly and attentive the entire visit. The exam itself was very thorough, and everything was explained in a way that was easy to understand. I never felt rushed, and they made sure I was comfortable every step of the way. You can tell they really care about doing things right. What stood out most was how smooth the entire process was, from check-in to choosing frames. The team helped me pick out glasses that actually fit my face and lifestyle, not just what was popular. If you're looking for a place that's professional, efficient, and genuinely caring, I'd definitely recommend Specialty Eyecare.

I had new frames put in my glasses. They were quick and I am very pleased. Especially liked the…read morefriendly treatment from Stephanie and Caryn at the front desk. I will be back for any other eye care needs.

Great, great spot and addition to the neighborhood. I have been visiting Ferdon for several years…read morenow and have been more than pleased with the service I have received. Booking an appointment is quick and easy - they never seem too busy to accommodate their existing clients. The staff has always been welcoming and friendly to me. No problems with my insurance - ever. The eye professionals seem to be top notch. They run through the regimen of tests efficiently. The doctor listens carefully to any concerns I have and explains everything quite thoroughly. Contacts are ordered promptly if not in stock and usually arrive within a few days. They are either delivered to my home or the clinic for easy pick-up. Here is my favorite part - I can get in and out in no time. Seriously. It is SO EFFICIENT. And I value that incredibly in any medical service provider. I feel like they value my time. In my experience, when I arrive early, they see me early. It is fantastic. Thanks for the great care and service, Ferdon! I would highly recommend this practice!

Dr Luke Esekhigbe is an absolute lifesaver. On a Saturday I got one of my scleral rigid gas…read morepermeable lenses stuck in my eye. Anyone with keratoconus can relate that this is a nightmare. I tried for a while to get it out myself but all that happened is by 5:00 p.m. it was still in there and all other optometrists, even though they were open, said either the doctor had already left or they weren't even answering their phones. Dr Esekhigbe's staff answered the phone right away and was very courteous. He immediately agreed to see me that day. He was very personable and knowledgeable making me feel at ease in a difficult situation. It made all the difference to be able to see someone on Saturday rather than having to wait for Monday or go to the emergency room. He saw me today for my follow-up and was so happy for me that my eye is healing really well. You can tell that he cares a lot. In the world of keratoconus it's hard to find professionals who are both knowledgeable and caring. Cannot recommend this office enough, It looks nondescript from the outside but the staff are efficient and polite, the office clean and neat, and Dr Esekhigbe is a gem.

Fantastic doctor. Been with them for a couple years now and i've been treated well. Dr Luke…read moreEsekhigbe is the best there is.

BE AWARE!!! Long review but read to the end…read more think twice before you go there I went to now eye see family eye care to get scleral contact lenses 1- Every visit i always have to wait more than an hour because the lack of professionalism DR Jason Blowe said that his device that measure eye topography was frozen and not working and i should have this exam next visit and this did not happen because they don't have this device and the lens came the wrong size it did not fit my eyes 2- The staff are not trained When i went to take the lens the nurse gave me the hydro peroxide (clear care cleaning ) solution to fill the lens and wear it. And this is dangerous it would burn my eye if use it to fill the lens If i did not catch this the consequences would be terrible 3- everytime I schedule a visit i leave my work and use my pto and arrive there to find that my visit was rescheduled BE WISE and don't use them

Always go with your gut. I tried this place last year and wasn't pleased, but I decided to try one…read moremore time. First, they screwed up my contacts and gave a different prescription from what the doctor got gave me to test. When I called, one of the workers hung up before I spoke with the doctor. Once I spoke with the doctor, I told him they gave me the wrong contacts. He asked if I was sure the sample wasn't from another place ( eye roll). I was confused because I was at this location last year. Oh, I'm having an issue with my PD. I asked for a glass prescription and have done this at other eye places and was provided with everything I needed to order glasses. Not this place! They want me to pay an additional fee outside of what I already paid. Welp, you live and you learn. I tried to support but I won't support this physician again. Go at your own risk. They are all over the place in my opinion and experience. I had a better experience at Walmart honestly.