I was charged a lot of money(few hundreds with insurance) and nothing was done. It was only 5 min talking, and they ask to reschedule an appointment which is in 2-3 weeks. I ask to get my money back since literally no work or service was done. The doctor went very rude "you can ask me one more question only" and when I ask about the price, he got very defensive and rude, and just left without saying anything. Now question is this a normal behavior for a doctor? We have paid and cancelled any further work with them. Currently informing our insurance of the situation. +update : I talked to insurance, insurance talked to them, and I got refunded. read more

This place is my go-to! The staff is extremely nice and very thorough; I went to get a check up and Jennifer at the front is super helpful and extremely nice (top notch people skills)! the office is very clean and puts you at ease given that it's a doctors office. Dr. Chen is very knowledgeable and a good gynecologist! Explained everything in a good manner and always have a smile. I highly recommend this place. read more

THE WORST DOCTOR IN TOWN i start seeing him on my first trimester right after i found out that i got pregnant and she was around 8 weeks. Firstly, As you know, being a prenant woman, we need to take a lot of vitamins specially iron; but he didn't recommend me to take anything until i was 30 weeks ( is he a good doctor?????? ) Secondly, during the pregnancy time, my test got abnormal result ( i could be a first stage of cancer base on the abnormal result) and his nurse called to tell me about the result; also saying on the next appointment the doctor will take more tests about that. However, on the day of my appointment, he asked me Why you were here ?? i explained him that my result came out abnormal, and your nurse said you will look more details today. He looked at me like oh really ??? how come ??? okay next time i will do it, but not today Thirdly, on the weeks of 29 he sent me to the lab for the blood test and the result came out that i got diabetes during pregnancy. Usually, the lab will send the result to the original doctor who request the test. From the day he sent me to lab until i see him again was 4 weeks and nobody from his office either called to tell me about that nor tell me you should stop eating sugar things. I WAS 33 Weeks of pregnancy and close to my due date. I wish i could know earlier, so i would watch out what i eat to avoid anything happen to my baby. HE SHOULD NOT BE A DOCTOR DO NOT PUT YOUR RISK ON HIM read more

Please save your time and energy do not come to this place! Dr.Chen was the most rudest doctor had zero to no patience!I went in for some work and was not very clear on what my results were.. when I tried to ask to speak with Dr.Chen he told the front desk person his time was done with me! Umm first of all I came here to seek answers and he just was not clear with anything he was saying. Look elsewhere not this place he is not a Doctor!! read more

I love doctor Chen he was always happy when he saw me and he had me do weekly visits for my son because he was a little small. The last day of my visit my son wasn't moving 15 times in a 30 min span so they delivered him early at 36 weeks. I was so grateful. They do this to prevent still born babies when the doctor feels like something isn't right or moms health isn't the best. I'm so grateful that he was on top of things. My son was born a beautiful healthy baby boy and I am so happy to this day. Thank you Dr Chen. With Gods help you saved my babies life. read more

Can't say anything good about this man. I was his prenatal patient and he scared me so (unnecessarily) bad. He told me I was at risk for preterm labor, which after checking with another OB and a prenatal specialist was NOT true, and that I had to go to the hospital IMMEDIATELY because he thought I was having contractions even though he didn't do an ultrasound. He literally walked in, told me to go to the labor and delivery department at Torrance memorial (when I was 18 weeks, they only accept patients 20 weeks and over). It felt like he was pawning me off for no discernible reason just because he didn't want to do the fucking ultrasound. I go over and they tell me I can't be seen (understandably, I knew they only accepted patients after 20 weeks) and then Dr. Chen calls me to tell me to come back to his office where he proceeds to do an ultrasound where he measures my cervix at a VERY LONG 5.9cm. The first question out of his mouth was "do you know how early a baby can be born for it to survive?" What kind of fucked up question is that to start off with after an ultrasound. There is absolutely no reason to be cryptic as an OB. read more

Dr. Chen, is amazing! I've never gone to an OBGYN in my life & I've never felt so comfortable. Dr. Chen is very knowledgable, patient & really caring. He addresses all of your concerns, and is very professional. Last week, I had to go through an unfortunate circumstance & Dr. Chen, was very comforting! He made sure, that he got me an appointment at the hospital right away & he personally called me to see if I was okay. He was also the one, that did my surgery, which made me feel better during a very difficult time. I would highly recommend Dr. Chen & his staff! Working in the medical field, you get really picky with finding Doctors, & I know he will be my Doctor for many years! Thank you Dr. Chen & staff!! (: read more

Love Dr.Chen and the ammmmmazing staff. Soo friendly and polite we never feel rushed. Staff and doctor always take their time with husband baby and I to answer all of our questions. Dr Chen is very educated and polite, always has the perfect joke at the right time. Love his sense of humor and knowledge! read more

Unprofessional. They forward all their calls to an answering service and you can't get through to their office even when they told you to call them. Unacceptable. It's one thing when the office is on lunch or after hours but during regular business hours you should not have to leave a message. read more

Dr. Chen has been an amazing OB and I can't thank him and his staff enough for everything. I was referred here by a friend to see Dr. Djarpi at first, but I don't think she was available at the time and my husband and I have worked with Dr. Chen since the beginning. He is awesome! Very patient, understanding, and always willing to hear your questions. I had a few complications with my pregnancy but Dr. Chen was very on top of my condition to prevent further complications. He kept reassuring me that I would have a natural birth (despite my weight and certain medication conditions) and I surely did. I am so grateful for Dr. Chen and his staff. Thank you so much! read more

I usually don't leave reviews, but I feel it's necessary to inform potential patients who are looking for great OBGYN care. I typically see Dr. Chen, who I haven't had an issue with in past - other than his unsolicited birth control pills recommendation. This review is for Dr. Djarpy. Dr. Djarpy and the front desk staff have a total disregard for time. I was baffled to walk into a lobby/waiting area that resembled that of a DMV, with rowdy kids. I quickly realized there was only ONE doctor on staff. I asked what the wait time was, and was told 45 mins. Ridiculous but bearable, I thought. Despite having an appointment, I had to wait for 1 hr. 45 mins; of which, 30 mins was spent waiting undressed in the room. Clearly, she or the staff OVERBOOKED. Business must be booming or perhaps there was a Groupon deal for free services I wasn't aware of. This made for a very unpleasant experience. It also didn't help that the she was not personable and the front desk staff was completely disengaged. Note to Staff: A simple call ahead of my appointment to inform me of the LONG wait time would have sufficed. Some of us don't have the luxury of wasted time. read more

This is a review for Dr Christine Djapri (same office as Dr Chen). Dr Djapri was a great OBGYN who I saw for pre-natal care and then she performed my c-section at Torrance Memorial Medical Center. Dr Djapri was caring and knowledgeable. She always took the time out to answer any questions or concerns I had. On the day of my surgery, Dr Djapri did a great job with my c-section and although the birth was rough, she stitched me up well and my scar is very small. Dr Djapri then continued to check up on me whilst at the hospital. I have really enjoyed my prenatal care with Dr Djapri and HIGHLY RECOMMEND! The staff at the office are very nice too. I usually had afternoon appointments which I found were more on time that morning appointments. Dr Djapri accepts medi-cal insurance. read more

I do not like Dr. Djarpy. She has no bedside care or concern for others. She is too young to do hospital runs after a patient has had serious surgery. She is not the face you would like to see when you awake. Also, if I make an appointment with Dr.Chen I would Like to see him not the kid doctor. She reminds me of Christian Chan from grey's anatomy. Dr. Djarpy lacks care and compassion. She needs training and should enroll in a class that teaches compassion. read more

Dr.Chen started off as my doctor with my first pregnancy. He is very knowledgeable and taught me a lot during my first couple of months. Then Dr.Djapri became my OB and I was nervous at first because I lived Dr.Chen but she was amazing. She was so personable and gentle. I had an emergency c-section and I was crying, had trouble breathing, and the baby's heart beat was dropping. Dr.Djapri ran to the hospital and while we were in the OR she came up to me and rubbed my head and said "everything is going to be okay, your baby will be fine". Every appointment she knew my name as well as the baby's. I know I wouldn't choose anyone else to be my OB. read more

I will never see another OB/GYN. Dr. Chen is the best ever. He's delivered my silblings (now ages 20 & 18), my sisters kids and my son. He's easy to talk to, he's funny, answers all my questions. I kept my PPO insurance because I didnt think he accpeted HMO.....apparently he does, so I switched over to HMO and I still get the same great care as I did before. What I think is great is that he has a female in the room when he performs a pap. That shows his professionalism and his concern for the patients' comfort. Some male doctors are very gross. The staff is great. The office ladies are always professional and sweet. I will always recommend everyone to Dr. Chen read more

Dr Chen and Dr Djapri are very caring and kind. I was referred here after an insurance change and was very nervous. Both doctors are very compassionate and take the extra time to explain things and make sure that you are comfortable before you leave. I was even able to speak with Dr Chen about some concerns I had before my surgery even think my appt was with Dr Djapri that day. I did not feel rushed at any point. I feel very cared for every visit. read more

Dr Chen is truly an amazing doctor! My first pregnancy ended up in a miscarriage. When I got pregnant again and was looking for an OBGYN, no doctor would see me unless I was at least 10 weeks along. I was having complications again and was almost 8 weeks pregnant. I finally came across Dr Chen's office and was the only doctor that would take me in at 8 weeks pregnant. Dr Chen guided me through my high risk pregnancy and delivered my daughter. He did the same for my 3rd pregnancy and delivered my son. I am forever grateful for everything Dr Chen has done for me and my babies. I truly believe if it weren't for him, I wouldn't have my 2 kids today. He is very knowledgeable, has a lot of experience and truly cares about you. He is the best OBGYN! His staff is pretty amazing also. They are very nice and helpful, not rude like some other doctor's office that I've dealt with. I'm so thankful to have found Dr Chen! read more

I have been with Dr. Chen since 2014, when I found out I was pregnant with my 3rd child after an 18 year gap. I was very nervous being over 40 and pregnant. Dr Chen made me feel very comfortable and answered all of my and my husbands questions. He was very protective of me and the pregnancy and I was very well taken care of. Being my 3rd child I did not find the need to spend hours with him in the office nor do I want to spend a lot of time in the Dr's office, however he spent ample time with me to make sure that I was doing well and to answer all questions. He was very funny and made my husband very comfortable. After my daughter turned 4 my husband and I decided for a more permanent birth control. Dr. Chen explained the procedure and why he did the procedure the way that he does. He again answered all questions and my surgery was scheduled within a week!! He made sure that I was confident in the decision and performed the surgery. I was up and around the same day! Dr. Chen will stay my GYN as long as his office accepts my insurance!!! read more

I had switched OB's from Kaiser to Dr. Chen and Dr. Djapri. It was very important to me that my new OB would be knowledge, attentive and caring. They are both that and beyond. I immediately connected with both and felt that my concerns and questions are always addressed. I have had a rough pregnancy so far but these two doctors have been supportive and helpful in making sure I have the best care. I highly recommend! read more

What an awful OB!! Terrible personality, short answers, doesn't show any concern for the well being of the baby. Definitely would not recommend him. read more

I have been going to Dr. Chen for a few years now, and I find him to be very knowledgeable and is a great doctor. He genuinely cares about the well-being of his patients. Although at times he seemed a bit rushed, he still made sure to address all my concerns and questions. read more

Not a good doctor! I'm pretty sure that when he choose this profession all he cared was money because if there would be a little bit of love he would not treat his patients as he does! At the biggining he is nice, funny and all but after you feel comfortable with him he just start to change. showing his self being real cold, short on answering questions and concerns, short on the visits and does not care about your concerns. He does not show your baby body parts as other doctors, he just do the basics and say "see you next time". He makes lots of jokes that aren't even funny, his stuff is terrible too. I do no recommend his to a loved one of mine read more

Dr Chen is awesome! First of all, the office is very nice and inviting. And the staff is so great!!! Very polite and sociable. As for Dr Chen, he is so great. He really takes the time to answer any questions or concerns that you have. No matter how silly you think the questions may be. This is my first pregnancy and I could not be happier that Dr Chen is seeing me through it. read more

Dr. Chen delivered my two kids and provided the best care. I am a Nurse Practitioner so am picky with my providers! I love him and will keep on going to him until he retires! read more

The staff is always nice and professional. I encountered Dr. Djapri when I was seeking a second opinion. Dr. Djapri is absolutely the best doctor I ever had. Dr. Djapri is thorough and makes sure you're making a well informed decision. Dr. Djapri is patient and listens. Moreover, she takes into consideration every concern or question. I decided to move forward with surgery and I am so happy I chose Dr. Djapri The patient care was exceptional and Dr. Djapri exceeded my expectations as a doctor - she was more like a guardian angel. Dr. Djapri made sure I was well taken care of in the hospital; moreover, Dr. Djapri checked on me every day I was in the hospital. I am forever grateful for her care and service. read more

I referred a friend here couple years ago. I don't know if she's more mad at me or at Dr. Chen of her terrible experience - I can understand why he's rushing you out if there's no issue with your prenatal visit, but he couldn't even show up to deliver her baby and almost no in-hospital check up. Overbooking and unbearable wait is also so typical of HMO practices. Sounds like things definitely went downhill after his 2 marvelous assistants have left. read more

Dr. Chen is very interactive and tries to educate his patients. Something you don't see as much these days. As a husband with a pregnant wife, Dr. Chen made me feel very comfortable in his assessments and was pleasantly surprised with our PCP's referral. read more

My wife selected Dr Chen because he is bi-lingual in English and Chinese and near our home in Torrance. This was her first pregnancy and so she wanted to feel comfortable with the pregnancy terminology and have Dr Chen be able to explain in Chinese. Not only did we experience long waits, more than 30 minutes later than our appointment, but the visits were brief and on to the next patient. Dr Chen also sent my wife to some prenatal examinations that, unknown to us, were not covered by our insurance. We ended up spending in excess of $3000.00 additional during the pregnancy that we did not plan for or expect. When we asked Dr Chen about the charges, he noted that he does not discuss charges or financials with patients. Maybe $3000.00 is nothing to a doctor, but is outrageous to the lower middle class like us. He was planned to deliver our baby but was unavailable during the delivery. Being our first baby, we were looking for some extra guidance from our doctor. We did not receive this from Dr Chen during our brief time with him. Therefore, I would not recommend Dr Chen for your extra special delivery. read more

I am beyond frustrated with this office. They cancelled my last two appointments last minute. The changed my 3rd appt for no reason.The first time it was the night before which I understood. I didnt get the phone message but at least they called. I am ok with that. The next time I once again took time off work and when I arrived the they said they had just called me, which was actually true. But they called approximately 15 minutes before my appointment and I was driving so I did not pick up my phone. I asked to reschedule as soon as possible but they couldn't fit me in for a month. I told them I was having some health issues but they said that was the soonest they had. So here I am today. I had an 11am appointment scheduled. I was hoping to go into work then go to the appointment after working a couple hours. They called me yesterday at the end of the day to see if I could come early. I called at 9:05 am today to ask when they wanted me. They asked how soon I could get there. I told them I could be there at 9:45. They said that was great. Here I sit in the lobby at almost 1030 and she says there are still two patients ahead of me. I could have come at 11! If I had come at 11 I prob would have still had to wait. I took the entire morning off to adjust to their request. Very poor time management. I talked to her 40 mins prior to the time she told me to come in. She should have known there was no way they could get to me by 945 with the number of patients they had. When I talked to the front desk there is no apology. It was like she was irritated I was asking. Time to find a different dr. read more

My case he took 3 days to come check on me after delivery when he should had come on next day! After 1 week from delivery I figured that I lve got bladder infection from the c section (wasn't done by him because he was way too busy having fun with his fam while I was in labor ) and I only discovered I had it because I went to the emergency room since Dr Albert said my pain, my suffering and all was normal and dismiss me without even noticing me referring me to an random gynecologist to take care of my issue! He made my beautiful first pregnancy a nightmare! I had everything to make it beautiful and an unforgettable time in my life but no he made it real bad specially from being cold and rushing things out at every consult I had with him while I was pregnant! Worse ever ob! Highly not recommended read more

1. I called in to make an appointment with Dr. Chen, but I was waiting in room then Dr. Yu popped up, without any explanation. It is ok with me but someone should just mention it. 2. Dr. Yu smiled a lot. But she does not have the sense of respecting patient privacy. She talked about my problem loudly in the hallway, in front of all other front desk ladies and waiting patients. I was so embarrassed that I tried to hide myself behind the plant but she still talks about loudly, such as , you and your husband,xxx, on this day, I was quiet and hoping she finished soon but she still repeated herself... OMG! 3. Front desk ladies make me feel like they hate their jobs. They talk like robots. When I asked for a blood test result, it took me 4 calls to get it. The lab said it took 3 days, but I called at least 4 times, and on the 10th day finally they said it came back. And they said it is their policy to not release the numbers to patients. I had to make an appointment to see the doctor to know the numbers, which was another several days of waiting. Totally unreasonable policy! I paid and I deserve my results if I do not want to discuss it. All my other doctors always mail a copy of results to me. Like other posters said, the answer from this clinic is short, not responsible, they donot feel the patients' pain or anxiety, they do not care how patients feel. I will not go back. read more

Dr. Chen performed the surgery on my mother. He's about as caring and expert as imaginable. She has no complaints and was back to normal just as scheduled. Moreover, Dr. Chen referred us to a specialist to take care of some other issues he noticed during the course of her treatment. It is rare to see this level of genuine concern and care -- we love coming to see Dr. Chen and his staff! read more

Dr. Chen and Dr. Japri are the best Obgyn in torrance.They changed my life to pain free. They both listened to my concerns and did an amazing job on my surgery. Thank you doctors. The staff is on top of their game in completing forms, and getting appts scheduled. Thank you ladies. read more

1. The waiting is long, over an hour. I even tried to get the first appointment in the morning, but Dr. Chen himself was over an hour late that day for the office. 2. For my wellness women annual checkup, the whole process is less than 3 minutes. He did not even perform clinical breast exam for me. Just ask me "no pain? good." Even through I am in the high risky group, as my mom had breast cancer before 40 years old. read more

This is for DR. CHEN he needs to know before he loses his faithful patients. My wife and I enjoyed seeing Dr. Chen for my wife's previous pregnancy. This time around he is still the great doctor. The BIG BIG problem is his wife. Over the summer one of the girls left and his wife stepped in. She makes the girls overbook the time slots my wife had to wait over an hour to see Dr Chen in a crowded room the pregnant women were standing as my wife who was full term. In the beginning of the pregnancy last winter everything was still great. His wife is rude she doesn't know how to communicate. She isn't capable of scheduling she should honestly do billing or something in another room. People and especially pregnant women do not want to wait Also she will not even say sorry. My wife had to change doctor and was sad about it. Honestly I don't want to be mean that is why I didn't leave a 1 star. Dr. Chen deserves 10 stars but this is a cry for help. For Dr Chen to realize that his wife should do something else. I don't know if she wants you to Make more money which in return you will lose faithful customers and get temporary people HMO throws at you it literally looks like an emergency room waiting area very miserable so many people in a little room. Or she wants to overwork you I don't know but please please please I know others who are unhappy with the new office situation wanting to switch. Go back to the nice organized office you use to be. She cannot do scheduling or be around a place of business tell her to smile once in a while it really won't harm her. Thank you read more

If you enjoy a long stay at the hospital after being in labor for almost 24 hours, Dr. Albert Chen is the right doctor for you. After months searching for the most suitable OB/GYN for my first pregnancy, I really had faith in Dr. Chen. Boy, was I very wrong!! He over books too many appointments on the same day in order to earn the most money he can. On every prenatal appointment, it never failed that my husband and I would have to wait minimum one hour to be seen for a 15 minute appointment. I was always rushed out during my appointments. What really motivated me to write this review was my terrifying labor and delivery experience. The mental and physical stress I experienced was very insignificant to what my daughter has lived in her four days of life. She was transferred to NICU after two days because she had a very high temperature of 102.7. After being in labor for eight hours, I was notified Dr. Chen will not be delivering my baby because "he had something to do with his mom." As I received the devastating message, I already knew this was not looking good. Dr. Chen arranged another doctor to deliver my baby. My delivery was delayed because this other doctor had to respond to an emergency surgery causing my delivery to result to 18 hours. My baby and I were very distressed and exhausted after being in labor for so many hours. I've heard from other mommas to not expect my OB/GYN to be present to deliver my baby, but couldn't believe it until I lived it myself. It seems it's a common practice for OB/GYNs to just throw in someone else to deliver their patient's babies. It's a real shame all Dr. Chen's concern was to receive his big payment from my insurance. Dr. Chen should consider changing his last name to Dr. Yen. I wonder to how many other mommas did he do this too. For any future pregnancies, I'm definitely selecting another OB/GYN. read more

I went to see Dr Chen 2 times; I have been very disappointed - 1) He spent about 3 - 5 minutes with me at each visit. I felt rushed. He ordered a bunch of tests (I had PPO insurance at that time) which I found out they were unnecessary according to another doctor I saw later. 2) When I called the office to ask for a copy of my blood test report, they told me they cannot send the report to me unless I make another appointment and see the doctor. So I made the appointment to see the doctor. When I see the doctor, he simply READ the report to me. I can READ too. He didn't give any explanation/suggestion etc. He spent 3 - 5 mins with me just like the 1st time I saw him. When I was about leaving, he murmured to me something: sorry I have to run; I am late for a scheduled surgery. 3) The billing lady didn't spend her time to call my new insurance, so they sent me a big bill after I visited the doctor, I had to pay cash out of my pocket (because she found out that the doctor is not a network provider of my new insurance). 4) When I asked the billing lady why she doesn't call my insurance before I visited the doctor(so I could chose to go to a doctor who is a network provider), she said she doesn't have time to call...than she got angry and threaten me to send my bill to collection agency if I don't pay. I didn't want to continue this argument and didn't want to have my credit be ruined...so I simply paid the amount she billed me. I will not recommend this doctor to my friends because I feel he doesn't really care about the patients except his business. There are so many wonderful doctors out there, do some research, I am sure you will find a good one near you. Also, if you are already seeing this doctor, I think it is a good idea to call your insurance yourself, to understand what procedure is covered or uncovered. Don't expect the office will do that work for you. You might be surprised by a big cash payment bill after seeing the doctor or a treatment. They will demand you to pay or they will send the bill to collection. They won't listen or have compassion for you. read more

I was looking for a new OB & got referred to Dr. Chen by a friend. The wait time was excessively long (i waited almost an hour since they put me in the room & that doesn't count the extra half hour i waited after my appointment time). There was no apology or explanation of what was going on. Dr. Chen was a little cold in the beginning, but warmed up a little towards the end. Giving them an extra star because their front desk was much nicer & friendlier than most doctor staff. read more

Really happy with Dr. Chen. Been seeing him since 2005. Always very congenial and yet no nonsense how's the weather talk. Only have one gripe that the staff doesn't call with lab results when they are available, I always have to call them. read more

Dr. Chen is absolutely unbelieveable! I am from a small town in Minnesota where you see your doctor at church on Sunday. After moving to So Cal my wife and I got used to being a number. With Dr. Chen it was way above and beyond what could or should be expected from a medical professional. Our first conversation with Dr. Chen was on the phone when my wife couldn't get ahold of her OBGYN and she thought she was having a miscarrage. Dr. Chen called us from his cell phone on MEMORIAL DAY WEEKEND. We were booked first thing monday after a visit to the hospital. From the first moment entering his waiting room (if you can call it a wait!) we were welcomed by the office staff which were warm, kind, spoke fluent english and acted professional and friendly. Dr. Chen was obviously very well educated and informed and we decided from the first ten minutes of meeting him that we had found a diamond in the rough. 9 Months later at 12:00 a.m. Dr Chen got out of bed in the middle of the night drove to torrance memorial and delivered our perfectly healthy baby boy! I was so thrilled I went to the office, which is across the street to show his office staff a picture of our new baby. My wife was very comfortable with Dr. Chen as a gyno/obgyn as was I. Having Dr. Chen as my wifes OBG and deliver our baby I consider ourselves about as lucky as it gets. I am also confident that my wife and my sons healthy birthing process was entirely due to us listening to Dr. Chens advice. He was on the phone every 2 hours for 28 hours with the hospital staff prior to delivery and stopped by twice before she was fully dialated. read more