I rolled my car in February of 2025. After an ER visit and before i left the ER I had my VA…read moreinsurance on the phone talking with the hospital staff that took my information. Radiology and the ambulance got payed and had no issues. Over a year later Valley Health's main billing department still can not figure out how to get payed and constantly harasses me. Its not that my insurance wont pay its that they will not submit it properly and the VA kicks it back so they instead harass a disabled Marine corps veteran over their inability to to their job and bill properly. I get phone calls and letters over this bill that WOULD get payed if they just submit it properly. I have called them and tried to sort this issue out but they just keep resubmitting without fixing the issue and cant seem to figure it out. I do not recommend this hospital. If at all possible go anywhere else. They have terrible billing and will try to put you in debt you do not owe due to their own incompetence.

My husband was a patient there from Jan 9th til the 11th of this month. He was on 4 surgical floor…read more He had a very good experience all the way around. Im sorry i cant remember all the nurses names and aides,but everyone was so helpful and caring. Mallory was the main nurse during the day and i remember another nurse was Christine I believe at night. I know there were others also and im sorry I cant recall their names. They did their best to answer any questions and were attentive all the time. Its hard being in the hospital anyhow,but it makes it so much easier when you have sensitive and caring people taking care of you.Everyone from housekeeping,nurse aides and all were excellent.

Although o was not a patient here, I did visit someone who was. The hospital is very secure and…read moreclean! You much check in upon arrival and get a name tag. Everyone was so nice and helpful. The food court had a ton of yummy options and the prices were cheap!

Me and my wife went there we had a great experience the staff was very friendly and we were in and…read moreout of there in no time

Pro: moderate size parking lot, online scheduling, big wait room, clean interior…read more Con: some days no drug screen available. I need a pre employment drug screen and vaccination to be done so my agency sent me to this location. The facility has a moderate size parking lot so no issue finding a space. I arrive on a Monday and was told that they didn't have a person to do the drug test so I made an appointment and left. I came the next day at my appointment of 11:10 am but didn't go in till around 11:50. The waiting room is spacious and clean. The staff is friendly and thorough. All in all, I had an ok experience here at MedExpress.

Busy that is is why it is best to schedule ahead online versus walk in and risk of typical urgent…read morecare long wait time .

As a fellow health professional, I was highly disappointed that the MD didn't even examine or place…read morea stethoscope on my child, who was there for stomach issues. This was not his regular MD, who we have never had issues with and is very thorough.

I have had wonderful, positive experiences at Stephens City Family Medicine and would highly…read morerecommend them for your health care needs.

Dr. Roshelle Beckwith saved my life. Years and years of misdiagnosis and wrong prescriptions by big…read moreand reputable names out there, all of a sudden was a simple issue that she found in me. I can't thank her enough for the rest of my life... hospitals like UVA and VCU should be almost ashamed for misdiagnosing me for years

Excellent care from dr and staff. Dr Beckwith is a good listener and always makes you feel…read morecomfortable. Dr Beckwith is very thorough. I highly recommend her every chance I get!!

In addition to unethical billing, I had to (successfully and easily, at least) get a collections…read moreaccount removed when my monitoring sent me an alert. Most of their bills are sent to my current address, but one was being sent to an address I moved out of 11.5 years ago. Obviously the mail doesn't forward after 11 years. I asked for an explanation and predictably, they didn't respond. I will no longer go back to anything owned by Loudoun Medical Group.

Horrible receptionist who is argumentative and speaks down to clients. All they want is repeated…read morepayments but provide no real medical service. I don't recommend this "medical facility".

Excellent staff, attention to detail and knowledgeable. I felt fully taken care of at the ER , I…read morefelt completely in good hands with the doctor. I can't speak highlight enough about the nurse crew especially Rhonda in the ER, she is such a blessing, caring , great listening, and gentle demeanor. Rhonda was easy to talk to and supportive. Antonio or Anthony was super sweet and took good care of me transporting me around between my MRI and the hospital. Thank you team for taking such good care of me.

Just a heads up.. if you go in bc you think you're having stroke symptoms and the ER Dr tries to…read moreconvince you not to stay for the MRI... stay. I left and actually had a small brain bleed. Just an FYI

Sign on door reads, "accepts last patient of the day @ 4:30pm"…read moreDoors were locked @ 4:10pm. I called & really didn't get a direct answer from receptionist. She finally informed me that they take the last patient @4 & that she didn't know what the sign on the door read & she didn't care. With a very sick child, I wasn't very polite grrrrr!

This facility and staff are terrific! I walked in on Labor Day complaining of fatigue, shortness of…read morebreath, and other symptoms. I was impressed how well-equipped the facility was and how quickly and throughly they ran a full range of tests. When the EKG test was done, PA Carla Sine immediately ordered an ambulance, which was there in minutes and took me to Winchester Medical Center. Turned out I was not having the heart attack they feared MIGHT be happening, but atrial flutter, still a very serious condition. (The testing at EZCare also revealed I had Lyme disease, which may have caused the heart issue.) Thanks to Carla, Crystal, Brittany, and the whole staff, starting at the front desk. Hardy County is fortunate to have such a wonderful acute care resource in EZCare. Thanks also to the ambulance team of John Rice and Hunter -- they were just terrific!

I believe I got a good specialist in a doctor, we will see . Things I don't appreciate is the…read morecultural bs In wearing nose rings at the front desk in a customer service role and not being professional and providing good customer service. customer service used to be a thing and showing nose rings and tattoos are more displayed arrogantly and ignorantly in a customer service role . what happened to code and conduct of professional attire and clean look? I'm not discriminating , it's a standard of being professional in a work environment ..

Rooms are crowded with people and equipment, no privacy. Every professional speaks so loudly and…read morelaughing with no consideration to other patient in the room. You hear everything. TV reception in room not good. The food in cafeteria is so/so.

On the day before Thanksgiving, I unexpectedly needed an X-ray. The receptionist handled my…read morewalk-in request expeditiously, and the X-ray technician was both courteous and professional. Within only a few hours, my X-ray was read and I received a report.

I can't say enough good things about One Medical in general. Having a location practically in my…read morebackyard is even better. I love my primary care physician. She takes care of what is needed to ensure my health and helps me improve through eating, exercise, and self-care. I used to go to the Tyson's Corner location, and it was a great office, but you had to pay for parking there, and it was at least $3.95 and more the longer you were there. For the Reston Town Center location, you have to start a parking session, but as long as you are going to be an hour or less, parking is free. I have never been longer than 45 minutes for any of my visits. I am very happy with this location. The front desk staff is excellent, well-trained, knowledgeable, and people-friendly. My primary care physician is truly amazing. Dr. Gannon's schedule is booked way out, and that indicates she is a great doctor with a great following. Besides her, I have only seen Alicia, one of the many fantastic PAs with One Medical. I have seen Alicia a few times, and she is wonderful, very caring, and helpful. One Medical is where you should be if you are looking for a good practice. There are lots of great physicians to choose from and see, and I am very happy with them. I highly recommend them and this particular office. I've been a patient in this group for about 2 years and found this practice through Yelp when I was looking for a new PCP and practice.