Went here to get a stress test ordered by my primary care provider. This place treats people like…read morecattle. You have to wait in a line to be told what line to wait in. Its very confusing and stressful and frustrating to be sent here then there then to another place while accomplishing nothing. The staff are more interested in socializing amongst themselves than actually doing their jobs. I finally just got up and left.

Stephanie was a wonderful medical professional!! The test scared me at first but after just a few…read moreminutes with her as the nurse conducting the treatment, I felt right at home. I enjoyed her personal care attitude and sincerity to patients. The treatment made a difference from the first day when I was there. I recommend she receive a raise! I chatted with one of the HR persons who dropped in on my last treatment day and was also impressed with her bubbling and kind personality. Winchester Hospital is one of the best I have ever been in and I am proud to refer it to others.

Dr. Todd Teigler was excellent at explaining exactly what they needed to do to find the problem I…read morewas having. After the procedure he again was clear - speaking in terms we could understand - of the findings and results. I highly recommend Dr. Teigler and his team and was very happy with them.

Absolutely atrocious first impression. Sadly for the providers, we never got past reception…read more Called to make an appt following a ER visit yesterday for MI symptoms. Despite ALL emergency discharge paperwork and verbal instructions to "follow up with cardiology asap," reception tells me the records don't indicate a need for follow up. Unsure how we can be looking at identical records and seeing different d/c instructions? Reception then informs me I must obtain a physical referral from the ER (easier said than done) although my insurance doesn't require referrals. When I asked about the next available appt (should I choose to get the referral), I'm told: "it will be late November IF you're lucky." Unacceptable! Unsure how a practice with 30+ providers is unable to A: view medical records correctly and B: provide emergency follow-up care in a timely way? I thought Winchester/Valley Health was supposed to be a leader in cardiovascular medicine? That was certainly NOT the impression we were given. Was able to secure a cardiology appointment with WVU WITHOUT a referral and within 48 hours. DO BETTER.

Dr Ott…read more I want to publicly thank Dr. Ott at Selma Medical Center for the exceptional care and advocacy she recently provided me during a very serious medical situation. I have suffered from blood clots in my legs and lungs for more than 10 years. A few weeks ago, I went to the ER and was diagnosed again with blood clots and placed on blood thinners. During my follow-up appointment, Dr. Ott became very concerned about my condition and instructed me to return to Winchester Medical Center to be admitted for surgical treatment. Unfortunately, after spending nearly five hours in the ER, I was seen briefly by the ER physician, who never examined my leg and discharged me home. Dr. Ott did not accept that outcome. She spent hours personally investigating what had happened, reviewing records, identifying multiple errors in the ER doctor's report, and tirelessly advocating on my behalf until I was finally admitted to the hospital for the surgery I needed. What impressed me most was that she did all of this while continuing to manage a full day of patients. I later learned that the delays this caused in her schedule led to complaints from others, yet she never stopped fighting for my care and safety. Dr. Ott's compassion, professionalism, persistence, and willingness to advocate for her patient may very well have saved me from a much more serious outcome. In today's healthcare world, physicians like her are rare and deserve to be recognized. I will never forget the kindness and dedication she showed me. Thank you, Dr. Ott.

I saw Dr. Snelgrove bec my regular doctor could not see me on short notice…read more He is very rude and dismissive. Apparently my condition is no big deal and "it won't kill you". He made me feel stupid for even going to the doctor. I was shocked by his behavior.

I gave 1 star because you can't give none. I was 52 and bloated out like I was pregnant with…read morequadrouplets. I have always eaten right and exercised. I was getting out of breath on stairs and inclines while passing out. I went to this place for HELP. The Doctor LITTERALLY told me to get off my Fat Ass and exercise! I could start by pushing myself away from the table! The stupid guy entering stuff into the computer sat there laughing while turning his head and looking me in my eyes of all things. I left hopeless, upset, and crying. I called a friend who called them assholes, which they were, and recomended I go to UVA. Thank Goodness I did. Winchester Medical and Selma Medical along with Neil Crowe had accussed me of doing Drugs which Ive never done. They had my blood on numerous occasions so Im sure they knew I wasn't. Niel and his wife are pompus asses who were kiss ups when they came to this area. Now they think there are hot shit. Anyway, UVA SAVED MY LIFE! I was in their ER in a week after my 1st visit due to their Great Work I am alive! I dropped over 50-lbs of Fluid almost immediately! Avoid Winchester IF you want to be treated like a Human and Live!

Please seek another office, I did and it saved my mother's life. Dr.Ramwali told my mother that she…read moremost likely would less then a 30% chance of coming home with any quality of life after surgery. He then told her that the only option was open heart surgery and he wanted to do it ASAP, even though he said she would have 70% chance of complications because of her COPD. He told us that she would not live to see her next birthday unless we did the surgery now. His assistant had to look at a chart to explain what was wrong and didn't know where anything was. My mom left the office scared to death and planning her funeral basically. Winchester has went downhill with doctors so I looked online and found John's Hopkins was very successful with heart surgeries. They got her in quickly and told her she had a couple different options. Two months later my mom had the mitral valve clip surgery and is home with her family with no complications. This guy was ready to put my mom in the ground and didn't care about referring her to someone else who offered more options. STAY AWAY....

Great location, great staff, beautiful offices, and incredibly knowledgeable doctors. I would…read morehighly recommend this practice for any surgical need

Dr Brown was one hour and forty five minutes late for my husbands appt. When he did show up he made…read moreno apologies for being late. He was abrupt and curt during the exam of my husband. When I asked if all of his patients have to wait one hour and forty five minutes he said "yes you have to wait at Jiffy Lube don't you". When I told him that our time is valuable he said "the government has shoved these computers down our throats " thereby making an excuse for his lateness.

Dr. Schwentker was my physician. I made an urgent appointment for excruciating back pain. He…read morerefused to order any imaging and instead required 6 weeks of physical therapy. So I went to PT and they said they were not comfortable treating me since it was obviously nerve pain. When I reported this to Dr. Schwentker he again insisted I complete 6 weeks of physical therapy before he would order imaging. I went to another physician who immediately ordered an MRI which showed a herniated disc. The neurosurgeon said I was lucky I didn't have permanent loss of use of my foot due to the delay in surgery. I don't know if Dr. Schwentker is in the pocket of an insurance company, but his motivation is certainly not the best interest of the patient.

Great team, excellent care. The staff is easy to talk to…read moreand concerned about your health.

Dr Hethcoat has been my primary care dr for many years now. His professional behavior, kindness,…read morethoroughness, and willingness to go above and beyond is on a scale like no other dr I have ever dealt with. He deserves 10 stars. I have had great interactions with everyone at Winchester Internal Medicine as well. I have had no complaints in all my experiences.