I arrived 5 minutes before my appointment. I walked up to the person at the front desk. She was looking at her computer screen. I waited. I waited some more, maybe 3-4 minutes total. No response. I said, "Hello, I'm here for an appointment." She didn't take her eyes off the screen. Silence for several seconds. Then, still staring at the screen (no typing, just staring), "Wait a minute." I waited 3 more minutes just standing there. I decided to take a seat. She still just stared at her computer screen. 8 minutes went by. Then she asked my name and handed me a sheet to fill out. I took the clipboard without saying anything. She gave me an annoyed look, and walked away.
The doctor was very professional and nice. I know that "It's hard to get good help," but the doctors there need to know that the receptionist should take her eyes off the celebrity gossip website when patients enter the office. That's not a demanding request. That's just good practice. read more