So, I stroll into the store at 10am on a Tuesday, bright-eyed and optimistic--it's knife-sharpening…read moreday! They'd just opened, and apparently, so had the portal to absurdity. I tell the guy I want the knives sharpened and ready for pickup that afternoon. Simple enough, right? Wrong. He informs me they ship the knives off to New York, and it takes 2-3 weeks. Weeks. Because clearly, these knives must undergo a spiritual journey before they're deemed worthy of being sharp again. I explain they aren't *that* dull and ask if they can just sharpen them in-house. He says they can--oh, but not the serrated knives, can opener, or scissors. Sure, no problem. I'll take those magical items home and entrust him with just the straight edges. Then he drops another gem: they can "touch up" the knives. Fine by me, as long as I get them back in the afternoon. But wait! Plot twist--he suddenly claims it'll take 2-3 *days* because they "have an event." An event? Are the knives the keynote speakers? Because the store was as empty as my patience at that point. I looked around, saw no sign of this mysterious "event," and finally hit my limit. I stormed out, muttering about how I'd apparently wandered into the Theater of the Absurd. Honestly, what a circus.

Knowledgeable assistance and easy procedure for getting my knives sharpened…read more Some were done in the store and others had to be shipped to NY.

RP lumber in all stores don't have Guarantees on Shingles they sell at leRoy IL RP no Guarantee on…read moreanything they sell. You you buy them shingles they went Bad in 2 Year's.they are your baby.So much for 10 years 20 year 30 year shingles Guarantee! RP management won't even call you back. Would not buy NOTHING AT RP Lumber!!

RP Lumber deliver shingles to our house for our roofing contractor. The driver pulled straight…read moreinto our driveway to unload, but managed to drive off onto the lawn while backing up to leave, and significantly damaged the asphalt and our irrigation system. No recourse for us due to their property damage waiver. Make sure you watch how these guys pull onto and leave your property if they deliver to you.

Never in my entire life have I had a worse shopping experience. I made an offer on USED equipment…read morethat he had out in his outdoor lot and Scott got IRATE with me over it. I even said that I wasn't trying to insult him and he did not calm down, and continued to yell at me. The way his personality changed on a dime was more than alarming. Then, as we're walking thru his creepy storage room, he shut the light off on me and left me in complete darkness. At that point, I began to feel as though my physical safety was in jeopardy. I would not recommend this place to anyone, but especially not to a woman shopping alone.

This is a buisness that you must check out for any of your restaurant or kitchen, new or used…read moreneeds! They have everything that you could possibly need from forks and knives to to walk in fridges. I recently opened a restaurant and Scott Jr. was able to find all of the equipment that I needed, while saving me money. Everyone there is super friendly, and have gone above and beyond helping me out in setting up my restaurant.

Steve has been such a blessing helping me with my computer problems for years. He is very fast…read morereplying to emails, even on evenings and weekends. I never feel taken advantage of by him and he helps explain what he is doing and why. He's never tried to sell me unnecessary things and seems like he's looking to solve problems as inexpensively as possible. He's the nicest "computer guy" I've ever worked with and avoids talking down to me. He's been able to solve every computer issue I've brought to him.

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