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Services - Chef Me Up Foods
Personal chefs
Allergy-friendly catering
Gluten-free catering
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6 months ago
I want to start by saying that the food and overall setup for my event were good, and I appreciate the effort that went into making the day special. That said, I do feel it's important to share my experience honestly. The package I selected clearly stated that a charcuterie board was included, and this was also confirmed in multiple text conversations prior to the event. While it was not listed in the final contract--which I did sign--I trusted that it would be included based on those repeated confirmations. Unfortunately, the charcuterie board was not provided, and I felt that my guests were left with noticeably less food than I had expected and paid for. When I followed up afterward, Coby acknowledged that this was an oversight, but still declined to offer a partial refund, instead relying on the fact that it wasn't included in the contract. He did offer a 25% discount on a future service, but this was a once-in-a-lifetime event for me, so that doesn't meaningfully resolve the issue. What's most disappointing is not just the missing item, but the lack of accountability in resolving it. Given the multiple confirmations and admitted oversight, a partial refund or meaningful compromise would have been the professional way to handle the situation. Overall, while the food itself was good, this experience left me disappointed and would make me hesitant to book again. read more
11 days ago
Neighborhood PSA for anyone considering using this catering/meal-prep service!!!! I think people should see how this business owner communicates with someone who has repeatedly worked for him, helped him, and gone out of his way to support his business. This is our experience with Coby, from ChefMeUpFoods. For over a month, he had been telling my family member that he needed his help. Based on those conversations, my family member made himself available and planned around it. Then the communication essentially disappeared until the last minute, when suddenly he needed help and expected everything to happen on his timeline. When my family member understandably expressed frustration about being left without communication after being told for weeks that his help was needed, he initially tried to have a conversation about what happened. Instead of acknowledging the lack of communication, the response made him feel as though he had somehow misunderstood the situation or perceived it incorrectly. The problem is, the messages from the past month tell a very different story. He had repeatedly been told that his help was needed. He had repeatedly shown up, worked, and helped with this business before. So when the communication suddenly changed, he tried to express his frustration and address it directly. This was the response he ultimately received: "Watch how you talk to me." "I'm not your fucking manager." "Watch your mouth." That's how you speak to someone who has repeatedly shown up for you and helped you with your business? And this is where the conversation ends. After that response, my family member blocked him and ended the communication entirely. There will be no more back-and-forth. The purpose of sharing this isn't to continue an argument; it's to let people see the interaction for themselves. There is also additional context that I think potential customers should be aware of. There is a Yelp review from six months ago from a customer describing a separate experience with the business. In that review, the customer stated that a charcuterie board was included in the package they selected and had been confirmed multiple times through text, but was ultimately not provided. The reviewer stated that the owner acknowledged the oversight but declined to provide a partial refund, instead offering a 25% discount toward a future service. The customer specifically described their disappointment as stemming from what they felt was a lack of accountability in resolving the issue and stated that the experience would make them hesitant to book again. There are also multiple recent posts on the business's own Facebook page where he publicly apologizes for issues involving communication, follow-through, and delays in getting back to people. Those are his own public statements acknowledging that these have been issues within the business. I'm including that context alongside the messages from today because I think it is relevant information for anyone considering paying for catering or meal-prep services. One situation can absolutely be a misunderstanding. But when you're considering spending your money with a business, I think you're entitled to consider documented experiences from both customers and people who have worked directly with that business. The screenshot I'm sharing is only a small portion of the messages from today. The conversations from the past month are also available if anyone wants to see the full context, and I'm happy to provide them if needed. However, I think the portion provided already gives people a pretty clear look at how this particular situation was handled. Personally, if I'm considering paying someone to cater an event or prepare food for my family, I want to know how they communicate with the people they work with when something doesn't go as expected and how they handle conflict. Catering and meal prep require communication, reliability, accountability, and professionalism. When you're trusting someone with your money, your food, and an important event, those things matter. I'm not asking anyone to simply take my word for anything. The messages are right there. The customer review is there. The business's own public statements are there. Read them, consider the context, and make your own decision about whether this is a business you want to work with. read more
